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Account Manager - Web Design Agency - job post

Webshape Design
£35,000 - £40,000 a year - Full-time

Job details

Here’s how the job details align with your profile.


  • £35,000 - £40,000 a year

Job type

  • Full-time

Shift and schedule

  • Flexitime
  • Monday to Friday



Pulled from the full job description

  • Additional leave
  • Company events
  • Company pension
  • Employee mentoring programme
  • Flexitime
  • Transport links
  • Work from home

Full job description


If we’ve read all the Steve Jobs memes correctly this is a very important hire and we’re looking for someone smarter than we are. The Spock to our Kirk, the Don’s Tom Hagen but we are definitely not the Weyland-Yutani Corporation. This is a pivotal role and one where you can help shape the future of the business as we grow. You’ll be entrusted with the critical task of understanding and fulfilling our clients’ needs, ensuring their satisfaction and ‘loyalty’ as well as the smooth running of the business so everyone gets a piece of the action.

We are looking for someone who:

- is calm under pressure, able to remove emotion from decision-making, and rational in approach, after all it’s purely business
- can demonstrate excellent communication skills with our UK, international and remote team.
- has 5 years of experience in a role managing and working directly with clients
- is highly organised, with a demonstrated ability to meet tight deadlines, especially if that Genesis Device is about to explode
- is skilled in project management and budgeting
- is dedicated to their work and able to follow direction effectively
- is proactive in identifying opportunities and responding to them
- is experienced in leading projects and comfortable with assuming responsibility

You’ll be the lynchpin, overseeing the office, our growing team and taking the chair when the Director is on away missions ensuring the smooth operations of the ship. You won’t be flying into the centre of a giant spherical space weapon but you will be preparing and directing Gold Wing so they succeed. Calm under fire, able to be assertive and proactive in your approach and able to set clear boundaries and manage not only the expectations of our clients but those of the team.

You don’t need to come from a tech or design background, in fact if you’ve never looked at a website before that wouldn’t actually matter. We are training and learning focused and by the end of the first month you’ll be piloting your own X-wing.

The majority of our team are parents and we fully understand the time and commitment that brings. We aim to be an inclusive working family and flexible working arrangements can be discussed.

It would however help if you have:

- A Project Management qualification such as Prince II or similar.
- An understanding of web design processes, Wordpress, Processwire, Shopify, Adobe and Notion.
- Commercial experience, including an understanding of profit and loss and finance in project management.
- Sales experience, particularly in upselling, cross-selling, and meeting targets.
- Familiarity with standard MS365 Office Suite or similar software.
- Know what a flux capacitor is and how to mend one

We are looking for someone who is not just looking for a job, but a career; a team player eager to grow and contribute significantly. If you are dedicated, proactive, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.


If you do feel excited by this opportunity then please send your CV and covering letter to Please title the email with the name of your favourite character from the details listed and a brief description as to which of Tony Yeboah’s goals for Leeds was the best.

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year


  • Additional leave
  • Company events
  • Company pension
  • Employee mentoring programme
  • Transport links
  • Work from home


  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Application question(s):

  • Having read the job description which character are you from the film references given and why?
  • Having read through the job description, whats your answer to the last line and why?


  • Bachelor's (preferred)


  • Account management: 5 years (preferred)

Ability to Commute:

  • Barnet (required)

Ability to Relocate:

  • Barnet: Relocate before starting work (required)

Work Location: In person

Application deadline: 15/03/2024
Reference ID: Webshape2401
Expected start date: 02/04/2024

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