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Starting salary: £27,519
Contract type: Seasonal, Fixed Term
Grade: 2
Location: Edinburgh, Holyrood Park
Working Hours: 5 out of 7 days, 35 hours per week on a rota of 5 days out of 7 days. This post will focus on providing cover for late shifts (to 8pm), weekend & bank/public holiday work as part of a rota. Daytime shifts may also be included. Occasional out of hours work may be required.
Interviews: To be held in person at Holyrood Education Centre in the weeks commencing 26th January and 2nd February 2026.

Are you looking for a flexible seasonal job that is both fun and unique? You'll get an insight into Scotland's rich history and gain valuable experience in the tourism industry and help bring Scotland's dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland's past and share your passion with international and local visitors who come to Holyrood Park or Linlithgow Peel during the season.

Benefits of joining us at Historic Environment Scotland

• Enrolment onto a Civil Service Pension scheme – 28% employer contribution
• 25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays
• Reimbursement for relevant professional subscriptions
• Support for further education and personal development
• Study leave for work related courses
• Flexible working hours (where appropriate)
• Free entry to all of our properties (with up to three guests)
• Free entry to English Heritage, Manx and Cadw properties

Key Responsibilities of this role

• Conduct regular patrols of sites to provide a world class welcome, dealing with emergencies, providing basic first aid and summoning assistance if necessary.

• Resolve conflicts and ensure compliance with the Royal Park Regulations, Ancient Monuments and Archaeological Areas Act 1979, and Wildlife and Natural Environment (Scotland) Act.

• Exercise a general duty of care for visitors and staff and to ensure that all the Health and Safety requirements of current policies, legislation and guidelines are followed.

• Co-operate across the organisation to assist with the identification, development and planning of projects and initiatives that deliver formal and informal cultural and environmental education programmes and interpretation.

• Engage the local community and other groups, pro-actively with the Parks and other sites, as well as contribute to planning a varied and relevant events and guided walks programme.

• Lead and tailor activities such as learning and inclusion groups (including those with additional support needs), public guided walks, events and talks as required.

• Communicate effectively with a wide range of organisations, individuals and volunteers through personal contact and meetings, print, broadcast and electronic media.

• Assist with the establishment and maintenance of close, consultative links with members of the public, relevant local, regional and national bodies or organisations in the public, private and voluntary sector, particularly those with a special interest in protecting and conserving the natural and build environment.

• Assist with monitoring and protecting archaeological, geological, and natural features on our sites, working with external partners. Collate information together for relevant local and national bodies
• As a First Responder react to, and deal with, a broad range of dynamic emergency situations as they occur, acting as a key point of contact, source of assistance, information, and guidance to all emergency services in attendance, as well as providing advanced first aid and summoning assistance as necessary.
• Assist with monitoring and protecting archaeological, geological, and natural features on our sites, working with external partners. Collate information together for relevant local and national bodies

Key requirements of the role:

In order for you to be successful in this post, we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1,200 words), using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience.

Essential:

• Experience delivering high standards of customer service.
• A genuine interest in working in the heritage tourism industry.
• A recognised qualification in, interpretation, archaeology, history, heritage education, environmental education, natural science, countryside, recreation or conservation management, although consideration will be given to candidates demonstrating extensive knowledge of cultural or environmental matters, event or public safety management
• Relevant experience of working with a diverse range of people and organisations in an outdoor setting.
• Possession of a current full UK driving licence.
• Ability to work independently at times.
• Excellent team working skills.
• Strong and confident communicator.
• Willingness and enthusiasm to work outside for long periods.
• Ability to undertake the physical demands of the role, however reasonable adjustments will be made where possible.
• Ability to demonstrate personal resilience, remaining calm and self-controlled in a variety of challenging situations, which on occasion can be traumatic.

We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers.

We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot or call our Head Office at 0131 668 8600 and speak to a member of our People Team.

Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.