Customer Service jobs in Edinburgh

Customer Service Representative

Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.

Support Associate

Support Associates handle client inquiries, troubleshoot technical issues, and provide clear guidance to resolve problems. They need strong product knowledge, effective communication skills, and patience to help diverse customers successfully.

Customer Assistant

Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.

Guest Service Agent

Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.

Parking Attendant

Parking Attendants supervise vehicle entry and exit, manage payments, and ensure safe lot conditions. They need strong customer communication, basic cash handling skills, and awareness of parking regulations to perform efficiently and support smooth operations.

Collector

Retail Customer Service Representative

Retail Customer Service Representatives manage customer inquiries, process transactions, and resolve complaints with care. They need product knowledge, effective communication skills, and the ability to stay calm in busy environments.

Front Desk Agent