Customer Service jobs in Edinburgh
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 149 customer service jobs in Edinburgh, SCT. These customer service jobs salaries between £12.96 to £12.76 per hour.
Job title
Updated Jul 11, 2026Customer Service Representative
Edinburgh
Scotland
Support Associate
Edinburgh
Scotland
Customer Assistant
Edinburgh
Scotland
Guest Service Agent
Edinburgh
Scotland
Parking Attendant
Edinburgh
Scotland
Retail Customer Service Representative
Edinburgh
Scotland
Front Desk Agent
Edinburgh
Scotland
Rental Agent
Edinburgh
Scotland
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 66 jobAverage wage
Edinburgh
£24,885 per yearScotland
£35,613 per year -
Support Associate
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Support Associates handle client inquiries, troubleshoot technical issues, and provide clear guidance to resolve problems. They need strong product knowledge, effective communication skills, and patience to help diverse customers successfully.
See 24 jobAverage wage
Edinburgh
£26,302 per yearScotland
£25,621 per year -
Customer Assistant
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Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.
See 23 jobAverage wage
Edinburgh
£12.96 per hourScotland
£12.72 per hour -
Guest Service Agent
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Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 15 jobAverage wage
Edinburgh
£12.76 per hourScotland
£12.67 per hour -
Parking Attendant
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Parking Attendants supervise vehicle entry and exit, manage payments, and ensure safe lot conditions. They need strong customer communication, basic cash handling skills, and awareness of parking regulations to perform efficiently and support smooth operations.
See 9 jobAverage wage
Edinburgh
£12.90 per hourScotland
£12.71 per hour -
Retail Customer Service Representative
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Please refer to the employers job description for complete details.
Retail Customer Service Representatives manage customer inquiries, process transactions, and resolve complaints with care. They need product knowledge, effective communication skills, and the ability to stay calm in busy environments.
See 6 jobAverage wage
Edinburgh
£27,052 per yearScotland
£24,420 per year -
Front Desk Agent
See 4 jobAverage wage
Edinburgh
£24,990 per yearScotland
£30,493 per year -
Rental Agent
See 2 jobAverage wage
Edinburgh
£12.79 per hourScotland
£12.71 per hour
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Jul 11, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Edinburgh compare to the state average?
Customer Service Representative professionals in Edinburgh earn an average of £24,885 per year, compared with the average in Scotland of £35,613 per year.
How many job openings are currently available in Edinburgh?
There are 149 open jobs in Edinburgh. Customer Service Representative, Support Associate and Customer Assistant are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 66 Customer Service Representative roles, 24 Support Associate roles and 23 Customer Assistant openings currently listed.