Skip to main content
Post your CV and find your next job on Indeed!

inbound call centre jobs

Sort by: -
    • Handling a high volume of inbound calls, emails and written enquiries.
    • At least two years' experience working in a customer service contact centre environment.
    • View all The Motor Ombudsman jobs - London jobs - Call Taker jobs in London
    • Salary Search: Contact Centre Adviser salaries in London
    • See popular questions & answers about The Motor Ombudsman
  • View similar jobs with this employer
    • In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky.
    • Previous banking or contact centre experience is beneficial but not essential — full training will be provided , including support around identifying…
    • Answering inbound customer calls about workplace pensions.
    • The role focuses heavily on inbound customer contact within a high-volume environment.
    • Accurately record all call notes and actions taken.
    • Minimum of 1 years’ experience in a busy contact centre or customer service environment.
    • Resilient and adaptable — able to stay positive, focused, and professional when handling challenging queries or high call volumes.
    • Previous experience in a call centre environment.
    • Experience working to KPIs (e.g. call handling time, first call resolution, CSAT scores).
  • View similar jobs with this employer
    • You collaborate well and value being part of a team.
    • You’re comfortable using computers and learning new systems.
  • View similar jobs with this employer
    • Ability to work a range of shift patterns during contact centre opening hours.
    • This is a full-time role - 37.5 hrs per week, Monday to Friday between 8.00 am…
    • Customer Contact Centre - Southampton (CCC).
    • £33,000 OTE Competitive Salary (uncapped).
    • There is local free car parking within walking distance and the Hedge…
    • Previous sales /contact centre experience is highly preferred.
    • £28,450 + £500 bonus to be paid on completion of probation.
  • View similar jobs with this employer
    • Experience in a sales role or sales environment, preferably within a call centre.
    • Handling inbound and outbound sales enquiries for life insurance products.
    • Confidently overcome objections and secure commitment on every call.
    • Handle inbound enquiries with a clear focus on closing sales and increasing value.
    • Experience within inbound and/or outbound contact centre operations.
    • We're looking for an experienced Kura Coach to inspire, develop and support a team of…
    • Previous experience in a sales/contact centre role is desirable but not essential.
    • In this role, you will be instrumental in building relationships with clients…

People also searched:

inbound sales advisor
outbound call centre
inbound call centre work from home
inbound customer service
inbound sales
call to apply
inbound call centre
outbound
call centre
call handler

Job Post Details

Inbound Customer Service Representative
SA EDGE SOLUTIONS LTD
Leeds LS7 2AA
£14 - £15 an hour
Part-time, Permanent, Full-time

Job details

£14 - £15 an hour
Paid training, Employee discount, Free parking, Store discount, Health & wellbeing programme, Company events, On-site parking
Part-time, Permanent, Full-time
Monday to Friday
Leeds LS7 2AA

Full job description

Full Time & Part Time | On-Site | Monday to Friday | Full Training Provided | Immediate Start

Join a Role Focused on Listening, Understanding and Solving

If you prefer responding to customers who come to you rather than chasing conversations, this Inbound Customer Service Representative position could be exactly what you want. This role centres around clarity, patience and strong communication.

We’re looking for individuals who can stay composed, think clearly and deliver straightforward support. Whether you’ve worked in customer roles before or you’re brand new to it, we provide the training you need to feel confident quickly.

What the Role Involves

As an Inbound Customer Service Representative, your day is built around incoming customer enquiries. You’ll focus on understanding their issue, offering clear guidance and making sure the customer leaves the interaction feeling supported.

Your responsibilities will include:

  • Taking inbound calls and identifying customer needs
  • Providing accurate information and simple next steps
  • Recording customer details and updating internal systems
  • Troubleshooting common issues and guiding customers through solutions
  • Maintaining a calm, professional tone — even under pressure
  • Supporting the wider service team throughout daily operations

This is an on-site role, giving you direct access to support, coaching and a team that has your back.

Who Thrives in This Position

You’ll be a strong fit for the Inbound Customer Service Representative role if you:

  • Communicate clearly and listen well
  • Prefer structured work and steady routines
  • Can stay calm while problem-solving
  • Enjoy helping people through difficult or confusing situations
  • Are reliable, organised and eager to learn
  • Are available to work Monday–Friday on-site
  • Want an immediate start
  • Have no previous customer service experience but are motivated to grow

If you like being the person people turn to for straightforward answers, you’ll feel at home here.

What You’ll Gain

We offer stability, structure and the support you need to build confidence quickly.

You’ll receive:

  • Full, paid onboarding and skills training
  • A Monday–Friday workweek with flexible scheduling
  • Weekly or monthly pay
  • Opportunities to progress into senior advisor, quality support or team leader positions
  • Regular coaching and development workshops
  • A dependable schedule with consistent hours
  • A supportive, collaborative team atmosphere
  • Immediate start availability

Why This Role Stands Out

You’re responding to customers who want assistance. This creates a calmer, more predictable working rhythm and allows you to focus on delivering great service.

If you’re ready to build confidence, learn valuable communication skills and join a team that prioritises genuine customer care, apply now for the Inbound Customer Service Representative role. Interviews and immediate start options are available.

Job Types: Full-time, Part-time, Permanent

Pay: £14.00-£15.00 per hour

Benefits:

  • Company events
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Store discount

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Let Employers Find YouUpload Your Resume