Job Advert

Governance Administrator

New Hall Hospital, Salisbury

Full Time - 37.5 Hours

Do you have a passion for driving and supporting governance, auditing, processes and patient safety?

Do you think your next challenge could be in assisting the hospital management team in achieving an outstanding result with the CQC by supporting strong governance?

We have an exciting opportunity for a Governance Administrator to join the friendly and supportive team at New Hall Hospital.

The role
In this role, you will be an integral team member who provides a full comprehensive service to all of our clinical departments within the hospital providing support to the Matron and Quality Improvement Manager in relation to meeting clinical governance requirements and associated reporting and analysis.

To be successful in the role you will need to be service driven, able to work within set timescales in a fast paced, sometimes-high volume environment and have excellent attention to detail in order to spot irregularities within the information provided.

Duties

• Work in conjunction with the Matron and Quality Improvement Lead to support the Clinical Governance agenda, ensuring audits undertaken, analysed and action planned
• Follow up actions arising from investigations and reports, track completion and monitor implementation of changes
• Support HODs in analysing trends for their department, identifying areas for improvement and drive a robust quality improvement cycle.
• Demonstrate the ability to work both independently and within a team structure
• Effectively communicate with patients producing a informal/formal complaint and organise efficient investigation to report back actions to the Matron/HOD
• Treat all customers with respect and equality whilst meeting all aspects of our services in a timely and professional manner
• Maintain communication networks with key senior managers, staff and other stakeholders so that quality business outcomes are achieved

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.