Lead Medical Secretary jobs

To act as Personal Assistant to the Deputy Medical Directors and Associate Medical Director, liaising with various levels of personnel within the Medical Directorate and Executive team, as well as corporately with all Trust employees/

The post holder will be expected to work accurately under pressure, with the ability to manage and prioritise own workload. The role involves providing and receiving complex, sensitive or contentious information, requiring tact, diplomacy and persuasive skills.

Acts as a first point of contact for the Deputy Medical Directors, Associate Medical Director, dealing with staff of all levels inside and outside the Trust.

Diary management including resolution of conflicting diary appointments.

Organisation of meetings and all associated administration.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description and Person Specification.