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Medical Receptionist jobs in Guildford GU1

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    • Book appointments and procedures using the clinic’s booking system.
    • Arrange follow-up appointments and send confirmations/reminders.
    • Processing and managing patient requests through the Practice's Total Triage system.
    • Scanning, coding and processing clinical correspondence and patient records…
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    • Schedule appointments and maintain calendars.
    • Efficiently answer and direct phone calls, taking messages when necessary.
    • Manage incoming and outgoing mail.
    • Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-…
    • The successful applicant will be responsible for managing patient appointments, handling administrative tasks, and supporting the overall functioning of the…
    • Team collaboration — Liaise closely with our clinical team to ensure smooth patient flow and a great experience for everyone.
    • £14.00-£15.00 per hour.
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • This role involves both administrative and client-facing tasks, making it ideal for someone who enjoys variety and meaningful work in a supportive environment.
    • Proactively follow up enquiries and existing patients to convert interest into booked appointments.
    • Confidently handle new patient enquiries across phone, email…
    • Dental nurse or receptionist experience essential.
    • Pay is 12-15 pounds an hour.
    • Full time candidates considered Monday-Friday as well as alternate Saturdays.
    • Friendly, positive and confident communicating with people.
    • The ideal candidate is someone who naturally takes initiative and enjoys helping things run…
    • You would be the face and voice of the Practice, assisting our patients in accessing appointments along with other requests and ensuring their records are up to…
    • The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the…
    • Alongside welcoming patients and managing appointments, you will proactively contact patients, support their ongoing care and help the clinic run smoothly.
    • Supporting the duty doctor with Anima (online appointment booking system) and ensuring patient appointments are book as directed by the duty doctor.

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Job Post Details

Private Medical Secretary - job post

The Whiteley Clinic
Guildford GU2
From £24,500 a year - Permanent, Full-time

Job details

Pay

  • From £24,500 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Guildford GU2

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Free parking
  • Company pension
  • Private medical insurance
  • Cycle to work scheme
  • Company events

Full job description

The Whiteley Clinic is a world-renowned Varicose Vein Clinic. We are a research-led clinic with a modern facility and a team of skilled specialists including Aesthetic Practitioners, Sonographers, and Consultant Surgeons.

Job Opening: Private Medical Secretary

Key Requirements:

  • Excellent phone etiquette
  • Administrative skills
  • Ability to multitask and organise
  • Willingness to learn
  • Confidence to support Front of House when needed

Main Duties and Responsibilities:

  • Answer incoming phone calls and provide excellent patient service
  • Book appointments and procedures using the clinic’s booking system
  • Assist with front desk duties including greeting patients and managing daily clinic operations
  • Input and update patient records
  • Handle deposits and payments, ensuring accurate entry into the system
  • Arrange follow-up appointments and send confirmations/reminders
  • Prepare patient files and paperwork for upcoming clinic days
  • Retrieve and organise patient notes as needed
  • Generate quotation letters when required
  • Assist with audiotyping and checking doctor’s letters via Lexicom
  • Attend training sessions to meet mandatory and personal development needs
  • Participate in annual performance reviews and goal setting

Terms and conditions

  • Permanent full time position with a probation period of 3 months
  • Attend training at our Guildford clinic.
  • Hours of work: Full time between 8-5:30pm, Monday to Friday (37.5 hours per week)
  • Salary: £24,500
  • 25 days of annual leave + 1 day for your birthday and Bank holidays
  • Private Medical Cover - Bupa
  • Canada Life Cover
  • Yearly appraisal
  • Company pension
  • On-site free parking
  • Cycle to work schemes

Job Types: Full-time, Permanent

Pay: From £24,500.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • On-site parking
  • Private medical insurance

Ability to commute/relocate:

  • Guildford GU2: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical Receptionist: 1 year (required)

Work Location: In person

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