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Medical Secretary jobs in Reading RG8

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    • Whilst we would prefer you to have previous medical reception / customer-facing experience, this is not essential as we will provide full on the job training.
    • The successful candidate’s will be the first point of contact for our patients and will need to have strong communication skills with a friendly and…
    • View all Melrose Surgery jobs - Reading jobs
    • Salary Search: Medical Receptionist salaries in Reading
    • Respond to urgent medical situations, such as notifying medical staff when necessary.
    • Communicate with clinicians and other medical staff regarding patient…
    • To provide an excellent level of service to our patients and exceed their expectations throughout their patient journey with us.
    • Contract Type: Full-Time, 37.5 hours.
    • No evening, night shifts or bank holidays and the occasional Saturday.
    • You'll be highly organised, adaptable, and able to…
    • Ideally experience in medical settings.
    • An inclusive team environment with regular meetings and training afternoons.
    • Familiarity with public health initiatives.
    • Our Patient Services Advisors are the first point of contact for our patients, either on the telephone or in person.
    • Training and development will be provided.
    • As the first point of contact for our patients, you will play a vital role in creating a warm, professional, and memorable experience for every visitor.
    • The role of the Patient Care Navigator, covers the traditional receptionist role along with associated administrative work.
    • Be effective in time management.
    • 1–3 years in a customer-facing role (clinic reception, healthcare admin, hospitality, retail, or similar – medical experience NOT necessary).
    • As the first point of contact for our patients, you will play a vital role in delivering excellent front line service.
    • Resilient and calm under pressure.
    • Have previous reception and administrative experience, preferably within a healthcare setting.
    • Are confident using computers and IT systems.
    • The successful candidate will be the first point of contact for patients, responsible for providing excellent patient care and ensuring smooth daily operations.
    • Filing post in medical records as requested.
    • Be willing to be trained to provide first-aid/medical/welfare assistance.
    • Fax and photocopy as requested.
    • Burnham Health Centre is a progressive training practice of 19,000 patients on the borders of Buckinghamshire and Berkshire.
    • We have a part time role to cover.

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Part-Time Medical Receptionist/Administrator
Chapel Row Surgery
The Avenue, Reading RG7 6NS
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£12.71 an hour

Job type

Part-time
Permanent

Benefits

Pulled from the full job description
Annual leave
Employee discount
Sick pay
Free parking
Additional leave
Store discount
Company pension

Full job description

Job Summary

We are a friendly, rural Doctor's surgery seeking an enthusiastic person with good communication skills, to join our lovely Reception Team.

This Receptionist role will have a fixed shift pattern – Monday 12:00 to 18:00 pm Wednesday, Thursday and Friday afternoon 13:00 to 19:00 pm. This role will also require some flexibility as you will be required to work additional hours to cover holiday and sickness from time to time.

The ideal candidate will be the first point of contact for patients, providing warm welcome to patients and visitors, so excellent customer care skills are essential, even under challenging circumstances.

This role requires excellent organisational skills, attention to detail, and a compassionate approach to patient care. The successful candidate will be required to assist patients with their appointment requests and queries, answer telephones as well as general administrative duties including using the practice computer system (EMIS).

Whilst we would prefer you to have previous medical reception / customer-facing experience, this is not essential as we will provide full on the job training.

This is an excellent opportunity for someone looking to transition into the administrative side of General Practice. The successful candidate will have the chance to develop their skills and progress into other areas of administrative responsibility within the practice as opportunities arise.

Requirements

  • Proven experience in an administrative or office role, preferably within a healthcare setting.
  • Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
  • Excellent communication skills, both verbal and with a good level of written English, with a friendly demeanour.
  • Ability to learn new IT systems and proficiency in using office software. Knowledge of Emis will be an advantage but not essential.
  • A keen attention to detail and commitment to maintaining patient confidentiality.
  • Ability to work collaboratively as part of a team while also being self-motivated.
  • Have a proven track record of confidentiality, flexibility and reliability
  • Own transport is essential as there is not suitable public transport to the surgery.

In return we offer:

  • Hourly rate £12.71 per hour
  • 28 days annual leave plus Bank Holidays pro rata to the number of hours worked
  • Generous NHS Pension
  • Free surgery car park
  • Free refreshments
  • NHS discount at a variety of retailers

The Bucklebury Practice is an equal opportunities employer with a commitment to safeguarding its patients.

We would be very pleased to answer any queries you may have or show interested candidates around the surgery – Please speak to our Reception Manager on

0118 971 3252. Strictly no Agencies.

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking
  • Sick pay
  • Store discount

Ability to commute/relocate:

  • Reading RG7 6NS: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (preferred)

Location:

  • Reading RG7 6NS (preferred)

Work Location: In person

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