Customer Service jobs in Birmingham
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 157 customer service jobs in Birmingham, ENG. These customer service jobs salaries between £25,420 to £42,241 per year.
Job title
Updated Aug 01, 2026
Job title
Birmingham, ENG
England
Job postings (Birmingham)
Customer Service Representative
Birmingham
£25,420
per year
England
£25,420
per year
Customer Assistant
Birmingham
£28,353
per year
England
£25,420
per year
Guest Service Agent
Birmingham
£13.17
per hour
England
£12.71
per hour
Customer Success Manager
Birmingham
£34,990
per year
England
£40,255
per year
New Business Specialist
Birmingham
£42,241
per year
England
£37,803
per year
Support Associate
Birmingham
£101
per day
England
£111
per day
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 104 jobAverage wage
Birmingham
£25,420 per yearEngland
£25,420 per year -
Customer Assistant
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Please refer to the employers job description for complete details.
Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.
See 23 jobAverage wage
Birmingham
£28,353 per yearEngland
£25,420 per year -
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 15 jobAverage wage
Birmingham
£13.17 per hourEngland
£12.71 per hour -
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers guide clients through onboarding, optimise product use for retention, and address concerns proactively. They need CRM expertise, strong communication skills, and industry awareness to build lasting customer relationships and drive satisfaction.
See 7 jobAverage wage
Birmingham
£34,990 per yearEngland
£40,255 per year -
New Business Specialist
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Please refer to the employers job description for complete details.
New Business Specialists identify growth opportunities, develop strategic proposals, and build client relationships to expand market presence. They need expertise in sales processes, industry knowledge in target sectors, and strong analytical and communication skills.
See 4 jobAverage wage
Birmingham
£42,241 per yearEngland
£37,803 per year -
Support Associate
Review job description
Please refer to the employers job description for complete details.
Support Associates handle client inquiries, troubleshoot technical issues, and provide clear guidance to resolve problems. They need strong product knowledge, effective communication skills, and patience to help diverse customers successfully.
See 4 jobAverage wage
Birmingham
£101 per dayEngland
£111 per day
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Aug 01, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Birmingham compare to the state average?
Customer Service Representative professionals in Birmingham earn an average of £25,420 per year, compared with the average in England of £25,420 per year.
How many job openings are currently available in Birmingham?
There are 157 open jobs in Birmingham. Customer Service Representative, Customer Assistant and Guest Service Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 104 Customer Service Representative roles, 23 Customer Assistant roles and 15 Guest Service Agent openings currently listed.