Customer Service jobs in Birmingham
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 188 customer service jobs in Birmingham, ENG. These customer service jobs salaries between £25,420 to £41,549 per year.
Job title
Updated Oct 09, 2026
Job title
Birmingham, ENG
England
Job postings (Birmingham)
Customer Service Representative
Birmingham
£25,420
per year
England
£25,420
per year
Customer Assistant
Birmingham
£27,721
per year
England
£25,420
per year
Guest Service Agent
Birmingham
£13.22
per hour
England
£12.71
per hour
Customer Service Manager
Birmingham
£41,549
per year
England
£35,606
per year
Member Experience Specialist
Birmingham
£25,420
per year
England
£29,228
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 135 jobAverage wage
Birmingham
£25,420 per yearEngland
£25,420 per year -
Customer Assistant
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Please refer to the employers job description for complete details.
Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.
See 21 jobAverage wage
Birmingham
£27,721 per yearEngland
£25,420 per year -
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 17 jobAverage wage
Birmingham
£13.22 per hourEngland
£12.71 per hour -
Customer Service Manager
Review job description
Please refer to the employers job description for complete details.
Customer Service Managers lead support teams, develop strategies to improve client satisfaction, and analyse service workflows. They need expertise in conflict resolution, knowledge of customer service platforms, and strong communication skills to resolve issues effectively.
See 10 jobAverage wage
Birmingham
£41,549 per yearEngland
£35,606 per year -
Member Experience Specialist
See 5 jobAverage wage
Birmingham
£25,420 per yearEngland
£29,228 per year
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Oct 09, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Birmingham compare to the state average?
Customer Service Representative professionals in Birmingham earn an average of £25,420 per year, compared with the average in England of £25,420 per year.
How many job openings are currently available in Birmingham?
There are 188 open jobs in Birmingham. Customer Service Representative, Customer Assistant and Guest Service Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 135 Customer Service Representative roles, 21 Customer Assistant roles and 17 Guest Service Agent openings currently listed.