Customer Service jobs in Birmingham
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 148 customer service jobs in Birmingham, ENG. These customer service jobs salaries between £25,420 to £35,599 per year.
Job title
Updated Aug 16, 2026
Job title
Birmingham, ENG
England
Job postings (Birmingham)
Customer Service Representative
Birmingham
£25,420
per year
England
£25,420
per year
Guest Service Agent
Birmingham
£13.18
per hour
England
£12.71
per hour
Retail Customer Service Representative
Birmingham
£12.71
per hour
England
£12.95
per hour
Call Center Representative
Birmingham
£25,420
per year
England
£25,420
per year
Customer Success Manager
Birmingham
£35,599
per year
England
£40,332
per year
Customer Care Specialist
Birmingham
£26,688
per year
England
£26,988
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 103 jobAverage wage
Birmingham
£25,420 per yearEngland
£25,420 per year -
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 19 jobAverage wage
Birmingham
£13.18 per hourEngland
£12.71 per hour -
Retail Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Retail Customer Service Representatives manage customer inquiries, process transactions, and resolve complaints with care. They need product knowledge, effective communication skills, and the ability to stay calm in busy environments.
See 10 jobAverage wage
Birmingham
£12.71 per hourEngland
£12.95 per hour -
Call Center Representative
Review job description
Please refer to the employers job description for complete details.
Call Center Representatives handle customer inquiries, resolve issues efficiently, and record detailed call information. They need clear communication, quick problem-solving skills, and familiarity with customer service software to deliver effective support.
See 7 jobAverage wage
Birmingham
£25,420 per yearEngland
£25,420 per year -
Customer Success Manager
Review job description
Please refer to the employers job description for complete details.
Customer Success Managers guide clients through onboarding, optimise product use for retention, and address concerns proactively. They need CRM expertise, strong communication skills, and industry awareness to build lasting customer relationships and drive satisfaction.
See 6 jobAverage wage
Birmingham
£35,599 per yearEngland
£40,332 per year -
Customer Care Specialist
See 3 jobAverage wage
Birmingham
£26,688 per yearEngland
£26,988 per year
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Aug 16, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Birmingham compare to the state average?
Customer Service Representative professionals in Birmingham earn an average of £25,420 per year, compared with the average in England of £25,420 per year.
How many job openings are currently available in Birmingham?
There are 148 open jobs in Birmingham. Customer Service Representative, Guest Service Agent and Retail Customer Service Representative are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 103 Customer Service Representative roles, 19 Guest Service Agent roles and 10 Retail Customer Service Representative openings currently listed.