Customer Service jobs in Cardiff
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 83 customer service jobs in Cardiff, WLS. These customer service jobs salaries between £25,400 to £35,152 per year.
Job title
Updated May 25, 2026
Job title
Cardiff, WLS
Wales
Job postings (Cardiff)
Customer Service Representative
Cardiff
£25,400
per year
Wales
£25,531
per year
Guest Service Agent
Cardiff
£12.53
per hour
Wales
£12.44
per hour
Customer Service Team Lead
Cardiff
£35,152
per year
Wales
£34,778
per year
Support Associate
Cardiff
£13.80
per hour
Wales
£14.53
per hour
Retail Customer Service Representative
Cardiff
£30,749
per year
Wales
£24,420
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 52 jobAverage wage
Cardiff
£25,400 per yearWales
£25,531 per year -
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 10 jobAverage wage
Cardiff
£12.53 per hourWales
£12.44 per hour -
Customer Service Team Lead
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Please refer to the employers job description for complete details.
Customer Service Team Leads supervise daily operations, coach staff to resolve issues efficiently, and enhance customer satisfaction. They need leadership experience, expertise in customer relationship management, and strong communication and conflict resolution skills.
See 8 jobAverage wage
Cardiff
£35,152 per yearWales
£34,778 per year -
Support Associate
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Please refer to the employers job description for complete details.
Support Associates handle client inquiries, troubleshoot technical issues, and provide clear guidance to resolve problems. They need strong product knowledge, effective communication skills, and patience to help diverse customers successfully.
See 7 jobAverage wage
Cardiff
£13.80 per hourWales
£14.53 per hour -
Retail Customer Service Representative
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Please refer to the employers job description for complete details.
Retail Customer Service Representatives manage customer inquiries, process transactions, and resolve complaints with care. They need product knowledge, effective communication skills, and the ability to stay calm in busy environments.
See 6 jobAverage wage
Cardiff
£30,749 per yearWales
£24,420 per year
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated May 25, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Cardiff compare to the state average?
Customer Service Representative professionals in Cardiff earn an average of £25,400 per year, compared with the average in Wales of £25,531 per year.
How many job openings are currently available in Cardiff?
There are 83 open jobs in Cardiff. Customer Service Representative, Guest Service Agent and Customer Service Team Lead are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 52 Customer Service Representative roles, 10 Guest Service Agent roles and 8 Customer Service Team Lead openings currently listed.