Customer Service jobs in Newcastle upon Tyne
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
There are 95 customer service jobs in Newcastle upon Tyne, ENG. These customer service jobs salaries between £25,420 to £26,676 per year.
Job title
Updated Sept 29, 2026
Job title
Newcastle upon Tyne, ENG
England
Job postings (Newcastle upon Tyne)
Customer Service Representative
Newcastle upon Tyne
£25,420
per year
England
£25,420
per year
Retail Customer Service Representative
Newcastle upon Tyne
£12.71
per hour
England
£12.95
per hour
Customer Assistant
Newcastle upon Tyne
£12.88
per hour
England
£13.56
per hour
Retentions Advisor
Newcastle upon Tyne
£26,676
per year
England
£25,583
per year
Call Center Representative
Newcastle upon Tyne
£25,420
per year
England
£25,420
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 48 jobAverage wage
Newcastle upon Tyne
£25,420 per yearEngland
£25,420 per year -
Retail Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Retail Customer Service Representatives manage customer inquiries, process transactions, and resolve complaints with care. They need product knowledge, effective communication skills, and the ability to stay calm in busy environments.
See 28 jobAverage wage
Newcastle upon Tyne
£12.71 per hourEngland
£12.95 per hour -
Customer Assistant
Review job description
Please refer to the employers job description for complete details.
Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.
See 11 jobAverage wage
Newcastle upon Tyne
£12.88 per hourEngland
£13.56 per hour -
Retentions Advisor
See 5 jobAverage wage
Newcastle upon Tyne
£26,676 per yearEngland
£25,583 per year -
Call Center Representative
Review job description
Please refer to the employers job description for complete details.
Call Center Representatives handle customer inquiries, resolve issues efficiently, and record detailed call information. They need clear communication, quick problem-solving skills, and familiarity with customer service software to deliver effective support.
See 3 jobAverage wage
Newcastle upon Tyne
£25,420 per yearEngland
£25,420 per year
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Sept 29, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Newcastle upon Tyne compare to the state average?
Customer Service Representative professionals in Newcastle upon Tyne earn an average of £25,420 per year, compared with the average in England of £25,420 per year.
How many job openings are currently available in Newcastle upon Tyne?
There are 95 open jobs in Newcastle upon Tyne. Customer Service Representative, Retail Customer Service Representative and Customer Assistant are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 48 Customer Service Representative roles, 28 Retail Customer Service Representative roles and 11 Customer Assistant openings currently listed.