Steps for hiring a new employee

The following guidance is provided to help you find potential candidates, assess and interview them and bring them on board once you’ve made your choice:

1. Do your research

Prepare to recruit by looking at similar job descriptions and scanning resumes of qualified candidates to understand what skills and experience are required for roles like yours. Monitor job trends in your area and industry to identify the most popular job titles and keywords job candidates are searching for, and compare salaries to determine the right compensation level for your role. To help lay the groundwork for writing a competitive job posting, come up with a list of the key job duties your new employee will be responsible for and think about the characteristics your ideal candidate will have.

2. Choose a highly-clickable job title

Post a free job on Indeed using a clear, concise job title that will rank high in search results and attract qualified candidates.* Avoid buzzwords like ‘wizard’, ‘rockstar’ or ‘ninja’, since candidates are not likely to search for a job using those terms. Instead, pick a standard job title that jobseekers are searching for. For example, a descriptive title like ‘Full Stack Software Developer’ will appear in more search results than ‘Software Guru’ or ‘Full Stack Wizard’.

Pro-tip: job titles with 80 characters or fewer receive more clicks on Indeed.

3. Create a standout job description

To compete with bigger companies, follow best practices for clear, meaningful job descriptions. Think about what your ideal candidate is likely to search for, and inject these popular keywords into your description for maximum visibility. Include accurate descriptions of the job’s responsibilities, requirements and rewards to encourage the right candidates to apply, and keep the tone conversational, informational and friendly. Take a look at our job description guidance for specific roles to help you create your own compelling job posting. 

Pro-tip: Consider posting a Sponsored Job for up to 5X more clicks.**

4. Review applicants’ CVs

When you have several applicants submitting applications, it’s time to start narrowing down your candidate pool based on their CVs. Filter out applicants who don’t match the key job requirements by sending them a rejection email (Indeed has a built-in rejection message you can send with the click of a button). To determine which CVs should be added to your ‘yes’ or ‘maybe’ piles, look for the following clues that tell a story about the candidate’s motivations, experience and work style:

• Quantitative evidence of a candidate’s past achievements
• Longevity in past roles (you could ask about employment gaps or job-hopping)
• Clear career progression
• Attention to detail (is the CV full of grammar and spelling mistakes?)
• Skills and experience that are tailored to the job description

After reviewing CVs, communicate with your top chosen candidates to learn more about their qualifications. This will help you create a shortlist of the best candidates and decide who should move forward in the hiring process. You can send emails to learn more about your candidates’ experience or start scheduling phone screens and interviews.

5. Interview your top candidates

When interviewing candidates, start with a quick 15- to 30-minute phone screen to find out if they meet the basic job description and to determine if there is a mutual fit. Then, invite at least three of your most promising candidates to an in-person interview. Ask strategic questions that reveal their skills and qualifications, important personality traits and level of enthusiasm for the role and company.

Here are some general questions that are appropriate to ask for any position:

• Tell me about yourself.
• Why are you interested in this position/company?
• What are your strengths/weaknesses?
• What professional achievement are you most proud of?
• Describe your ideal work environment.

Indeed also has a range of interview questions by job title that you can use as guidance to prepare for interviewing candidates for specific roles.

Pro-tip: Take notes immediately after each interview so you’ll remember the strengths and weaknesses of each candidate more clearly when it’s time to make your final decision.

6. Check references

Checking references is a useful way to gain additional insights, verify skills and ensure that you’re hiring employees who are being honest about their work experience and qualifications. Request at least three references from your top candidates and give them a quick call or send a short email.

Consider asking your candidate’s references three to five of the following questions:

• Can you confirm the candidate’s job title, responsibilities, start and end dates, etc.?
• How long have you known/worked with the candidate? 
• Tell me about what it’s like to work with the candidate.
• Why did they leave the position?
• What are their biggest strengths and weaknesses?
• Why should I hire this candidate?

7. Keep your recruitment efforts organised

When you’re hiring for multiple roles or have dozens of applicants applying for a single position at your company, things can get overwhelming quickly. Organise your recruitment efforts and keep track of interesting candidates as they move through your recruitment process by using candidate statuses (New, Reviewed, Phone Screened, Rejected, etc.) and maintaining accurate, detailed notes of each of your candidates’ strengths and weaknesses.

8. Choose your candidate

When you have multiple candidates that you think you would hire, choosing just one can be difficult. To make a decision, reflect on what you learned about your candidates’ skills, personalities and experiences from their CVs, interviews and references. Compare notes with anyone else who was involved in the recruitment process. It’s important to think about what your business needs and choose the candidate who will help you achieve your goals.

9. Make an offer of employment

When you’ve selected your candidate, it’s time to extend a job offer. Before sending the official offer letter, email the candidate to set up a time to talk over the phone. During the call, express excitement about inviting them to join your team and present the terms of your offer, including salary, benefits, start date, etc.

If the candidate accepts your verbal offer, send an official written letter. Your offer letter should cover everything you talked about during the phone call. You may also consider having a legal professional review your offer letter before sending it out.

10. Notify rejected candidates as soon as possible

To avoid tarnishing relationships, notify your rejected candidates as soon as you know they aren’t the right choice. For candidates who have reached this far in the process, deliver a prompt, personalised rejection message via email. Be honest but supportive by giving constructive feedback to help them understand why they were rejected and wishing them luck with their job search. 

11. Handle your legal obligations 

When hiring an employee, there are a variety of legal requirements you must meet to comply with employment laws, especially if this is your first time hiring someone. It may be a good idea to get in touch with a legal professional for more advanced help navigating the legal aspects of the recruitment process.

12. Refine your onboarding process

An onboarding process not only makes your new employee feel welcome but also helps lay the foundation for a loyal, productive employee and sets them up for success in their new role. On your employee’s first day, give them a tour of the building, show them to their dedicated workspace and provide them with details about building access, email login information, the tools they’ll need, etc.

Consider these other tips when creating a memorable onboarding process:

• Set up a team lunch for the first day (or first week) so that everyone on the team can get to know each other
• Provide the new employee with a free bag of branded items, like a pen, t-shirt, mug or tote bag to help them feel connected to your brand
• Connect the new employee with a mentor who can help them transition into their new role

13. Measure your success

Track your results to hold your recruitment tools accountable and make sure your recruitment investments are paying off. To find out how your job postings are performing, generate a performance report from your Indeed dashboard. This report includes the number of views, clicks and applications your jobs are receiving and can help you improve future job listings, identify the most clickable keywords for your job descriptions and get your job posts into more search results.

*Free job posting offer does not apply to job sites, all staffing agencies or certain other types of jobs at Indeed’s discretion. Terms, conditions, quality standards and usage limits apply.
**Source: Indeed data (worldwide)