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A guide to customer service management
We explore what customer service management encompasses, as well as some challenges for businesses to consider. Get tips on how to improve customer service.
What is agile product management?
We explore how agile product management prioritises a people-focused approach to product management, fostering collaboration and embracing change.
What is a system integrator
A system integrator can help a business make better use of new software, AI technology and cloud-based systems. We look at some ways to employ one to do that.
What is cybersecurity for business?
Bring your cybersecurity for business strategy up-to-date with our tips on preventing phishing, ransomware, chargeback fraud as well as staff training options.
What is operational support?
Operational support is essential to business core functions. From automation to measuring performance, we look at some key ways to optimise these processes.
ESG strategy tips for your business
Upgrade your ESG strategy with our tips on creating an effective AI policy, monitoring the impact you have on biodiversity, sustainable supply chains and more.
What is FMEA analysis?
Learn how FMEA analysis can help you to identify potential failures in products, services and processes. Find out how to take action and save time and money.
What is Markov decision process and how to use it in your business?
Learn about how the Markov decision process can be used in reinforcement learning AI, financial speculation, and predicting customer decision making.
Your ultimate guide to the Cynefin framework for better decision-making
Read this ultimate guide to the Cynefin framework. Understand the five domains of the framework and how to use it so that leaders can make better decisions.
Asset valuation: meaning, methods and more
Understand what asset valuation is and its pros and cons. Explore the different asset valuation methods so that you can pick the right one for your business.
Quality management system explained, with components, benefits and tips
Learn the components of a quality management system, the types and benefits of QMS. Get equipped with the tools to establish your quality management system.
An introduction to asset management software
Learn about asset management software, from what it is to the core benefits and how to select your solution. Get insight on the top solutions available.
Compliance management systems: an introduction
Get a well-rounded introduction to compliance management systems, from definition to key components. Discover the best practices when implementing a CMS.
Managing a remote workforce with tips to do it smoothly
We take a look at managing a remote workforce and give some ideas, tips and a plan to support you as you strive to do it smoothly.
7 tips to maintain a positive state of mind during hard times
Learn how to maintain a positive state of mind and proactive steps you can take to keep your business running during hard times.
Why AI project management is the ultimate game changer
AI project management can give your projects a huge boost with the help of machine learning, better system testing and chatbots to provide updates.
Five impactful sustainability initiatives for a better business
Read on to explore sustainability initiatives and learn why sustainability is essential for your business. Discover five ways to make your company greener.
How to use ChatGPT for your business
ChatGPT can be a great asset to your business. But do you know how to take advantage of it? Learn how to use it in recruitment, building chatbots and more.
What are work packages in project management?
Learn all you need to know about work packages, the essential building blocks of a work breakdown structure, to give your project management a competitive edge.
An introduction to the project management office
Find out why a project management office will boost your business success for the long term with this introduction to the PMO.
Everything you need to know about project deliverables
Find out everything you need to know about project deliverables, from the types of deliverables in project management to concrete examples of deliverables.
An introduction to the WBS project management approach
With the WBS project management approach, turn small consistent steps into big achievements. Read on to elevate your knowledge of WBS project management.
Project charter: how to make the most of it
This article is a guide for project managers on why and how to create an effective project charter.
The importance of business etiquette
In the advent of flexible working and remote working, is business etiquette important? In this article, we look at modern etiquette concerns and resolving them.
An introduction to the project initiation document
Set your project up for success with this introduction to a key project management deliverable: the project initiation document.
What is critical path analysis?
Learn how to use critical path analysis to effectively organise the most critical components of complex projects, including visualisations, and pros and cons.
Seven steps to creating your business contingency plan
Learn what a contingency plan is, why your business must have one and follow our seven steps on how to create your best contingency plan.
What is configuration management?
Learn how to level up your IT operations with configuration management. The practice’s efficiency and profit-boosting powers are revealed in this guide.
What is a business line of credit and how to apply for one
Looking to apply for a business line of credit? We'll help you to decide if it's right for you, secured vs unsecured line of credit and the alternatives.
A complete guide to SWOT analysis for small businesses
This complete guide to SWOT analysis explains what a SWOT analysis is and how to conduct it for better business decisions.
How to set up your project milestones
Learn how to use project milestones and get greater project management results.
Your guide to mastering business process mapping
Explore the established techniques and applications of business process mapping for enhanced efficiency, clarity and more with this comprehensive guide.
What is a PDCA cycle?
Learn about how a PDCA cycle can help you to improve products in response to customer feedback, as well as handle change management and employee development.
Root cause analysis explained
Read on to understand what a root cause analysis is and how to use it to solve challenges that your business might face.
The board meeting checklist you've been waiting for
Learn to effectively plan your board meetings and ensure board members' time is well spent. Read on for the board meeting checklist you've been waiting for.
What is a Scrum meeting and how can it increase your team's productivity?
Learn how to manage large, complex projects better with Agile and Scrum meeting methods. Educate your team with the help of these useful definitions and tips.
A guide to using PERT charts
Explore the origins and applications of PERT charts and learn how you can use this detailed tool to take your project-management process to the next level.
How to set a project budget
Learn how to set a project budget, including tips for estimating according to historical data, the differences between an estimate and a budget, and more.
Employee value proposition: why it is important for your business
This article is an employer’s guide to the best-in-class employee value proposition. It dives into its components, why it is important and how to build it.
Tips for those managing organisational change
Change is hard, but resisting change is harder. Find some tips on how to manage organisational change effectively.
The employer's ultimate guide to compassionate leave
This article is the ultimate guide for employers on compassionate leave. Find out all you need to know about compassionate leave.
What is proximity bias and how to avoid it?
Proximity bias can negatively affect the way you see employees who work remotely. Learn how to prevent it by using our helpful suggestions.
What does employee relations mean: a guide for employers
When asking 'What are employment relations?', it's worth considering the UK law surrounding it, as well as how you can help improve it. This guide explains how.
Are fire and rehire practices the right solution?
We look at whether fire and rehire tactics are fair and effective for employees, as well as alternatives for when you want to alter employee contracts.
Guide to corporate travel policies
Learn how creating a corporate travel policy can keep your employees informed about budget, planning, safety and reimbursement processes.
A step-by-step guide to creating a business growth plan
The article is the ultimate guide to the business growth plan. It gives you all the steps necessary to create a thorough growth plan.
9 tips for leaders managing a digital workplace
This article provides leaders with 9 essential tips to manage a digital workplace, making it a must read for digital workforce managers.
A guide to setting a financial wellbeing policy
Setting a financial wellbeing policy can be a great way to improve retention and reduce absenteeism when your employees are struggling with cost of living.
How to use a talent acquisition manager for your next hire
Talent acquisition managers can greatly boost your overall talent recruitment and retention strategy. Read on to find out how they go about doing so.
How HR metrics can aid your strategy
In this guide, we suggest some key HR metrics to track, in order to find out what engages your employees and reduce turnover.
The ultimate guide to absenteeism, for employers
This article is an employer’s guide to absenteeism. It dives into its reasons, the impact it has on your business and explores some solutions to tackle it.
The complete guide to fire safety in the workplace, for employers
This article is an employer’s guide to fire safety in the workplace. It explores the legislation, who is responsible and what employers can do to prevent risks.
An employer's guide to effective job design
Learn the different strategies organizations use when issuing a cost of living raise to employees and how this adjustment benefits both employees and employers.
What are automated workflows and how can they be used in HR?
Learn about how automated workflows can increase productivity and improve time management for your HR team, as well as the potential issues that can arise.
Skills gap analysis: why is it important and how to conduct one?
Discover what a skills gap analysis is and how it can benefit your business.
PESTLE analysis: what it is and how to use it
Find out about the PESTLE analysis, how to create it and how to use it as a powerful tool for people strategy and workforce planning
Working time regulations in the UK: all you need to know
Explore all you need to know on working time regulations, from legislation to how hours are calculated, is in this article.
Safe work practices in the UK
As an employer, following safe working practices is vital to running a successful business. Find out more about risk assessment and how to comply with UK law.
Records retention in the UK
Avoid getting caught out by UK legislation on HR records retention. Read on to find out about records storage methods and retention periods.
Employer's guide to temporary and agency workers
Learn about equal treatment rights surrounding your hiring of temporary workers. Understanding this legislation will help protect you from legal action.
Data protection and HR GDPR for employers
Make sure that your business is HR GDPR compliant with these tips; learn about the legislation surrounding the processing of sensitive and personal data.
TUPE Meaning Introduction
Get to grips with the TUPE meaning, including what it entails for you and your employees; learn about its legal requirements and who you must inform about it.
What is people analytics?
Discover what people analytics means, and how it can help you to make effective evidence-based decisions for your business.
Mileage rates and allowances: What UK employers should know
Find out everything you need to know about mileage allowances in the UK, from when your employees can claim mileage allowance payments (MAPs) to all about the 2021 mileage rates. We’ve got your questions covered.
What Is the Definition of an Employer?
Find out the definition of an employer, your responsibilities and how you can work with your employees to improve productivity.
What Is the FSB? How the Federation of Small Businesses Can Help
Find out what the FSB is, what resources it offers to help business owners to manage their small businesses in the UK and learn how to become a member.
How to Say 'Thank You for the Referral': a Sample Note
Writing a thank you note for a referral is an important part of any business relationship. Discover what's necessary when writing a referral thank you note.
How to Write an Introduction Emails To New Clients
Find out what an introduction email is, what steps you can follow to write an introduction email and see an example of introduction email to a new client.
Succession planning for small and medium businesses
Succession planning for small and medium businesses is paramount for business continuity. Discover why it's a great long-term thinking approach.
What is organisation development?
Learn more about organisation development, including its value to your SME business, leading OD models and how to successfully implement OD processes.
Examples of Company Mission Statements
Learn the purpose of a mission statement and how it helps a company achieve its strategic vision through serving its customers.
10 Steps to Starting a Business
Learn how to start a business and read our tips on how to effectively find and manage employees.
UK Small Business Grants and Where to Find Them
Small business grants are more common than you think, so we’ve broken them down and shown you where to find them.
Employer COVID-19 FAQs
Here are some common questions and answers about hiring on Indeed during the COVID-19 outbreak
How to Manage Employees
Are you managing a team for the first time or looking to enhance your leadership abilities? Here are three measures you can take for better employee management.
7 Effective Skills to Help You Become a Better Leader
What are the most important skills for managing teams? Here are seven leadership skills to help you become a more effective leader.
Grow Your Business
What does it take to quickly grow your business? Here are several growth strategies and tips to help you scale your business, grow your team and expand your customer base for lasting success.
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