Business management

How to run a successful business, from business 101 to managing your finances to marketing strategies, and everything in between.

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Latest resources

Comp time (time off in lieu) vs. overtime

We explore whether comp time vs. overtime is the right perk for your business. Learn about whether the UK has comp time laws and creating comp time policies.

A guide to setting out of office messages (With templates)

A guide to setting out of office messages for work absences, including the various sub-types, with a selection of auto reply email templates for you to use.

How to claim business owner unemployment benefits

A look at financial challenges faced by small business owners, the government support available and how to apply for business owner unemployment benefits.

The 4-5-4 calendar: a guide for retailers

Should your retail business adopt the 4-5-4 calendar year? A study of its origins, advantages for retailers and potential challenges to consider.

What is freelance? (Definition, benefits and how to hire)

An in-depth guide to freelance: definition of freelancing in the UK, why people choose to become freelancers, reasons to hire these workers and how to do so.

Understanding PAYE payment dates: a business guide

A guide to PAYE payment dates to help avoid penalties and stay compliant with HMRC including payment methods and tips for your business

P60s uncovered: what is a P60 and when do they come out

A P60 is an official employer-issued summary of an employee's pay and tax; employers must provide it and retain records for legal compliance.

The employer National Insurance Contributions 2024 guide

Managing National Insurance Contributions can be challenging. This guide for employers provides valuable information and tips on management and compliance.

What is a P60? (complete guide for employers)

Learn what a P60 is and why it is important for employers to know the ins and out of the form, since they are responsible for issuing it to their employees.

Complete guide to UK tax ID number and PAYE reference number

Learn about the UK tax ID number and the employer PAYE reference number to streamline your tax administration process and understand UK tax codes.

How to contact HMRC: a comprehensive guide

Understand why and when to contact HMRC and access the different HMRC contact options for your specific query for a faster, more effective response.

The employer’s guide to right to work documentation and right to work share code

Learn about the employer’s responsibility on right to work checks and discover the documentation to understand right to work share codes to comply

The UK fiscal year: a guide for employers

Learn about the UK fiscal year, including key dates and what needs to be done before the end of the fiscal year, we have also included some essential tips.

The importance of customer service: a guide

We look at the importance of customer service for boosting customer satisfaction and needs. This guide also looks at tips for improving customer service.

What is malicious compliance?

Malicious compliance can have negative consequences for a business. This guide looks at defining malicious compliance, why it can happen and how to manage it.

What is operational support? A guide to implement yours

Operational support ensures the successful running of business core functions. From automation to measuring performance, learn how you can optimise this.

A guide to the Nadler-Tushman congruence model (with steps)

Understand how business harmony impacts performance through the congruence model. Read on to understand what the model is and get the key steps to deliver it.

Your ultimate guide to the Cynefin framework for better decision-making

Read this ultimate guide to the Cynefin framework. Understand the five domains of the framework and how to use it so that leaders can make better decisions.

Asset valuation: meaning, methods and more

Understand what asset valuation is and its pros and cons. Explore the different asset valuation methods so that you can pick the right one for your business.

Your guide to first aid in the workplace

A comprehensive look at first aid in the workplace. Find out how to prepare for emergencies at work and create a safer environment for your employees.

Quality management system explained, with components, benefits and tips

Learn the components of a quality management system, the types and benefits of QMS. Get equipped with the tools to establish your quality management system.

An introduction to asset management software

Learn about asset management software, from what it is to the core benefits and how to select your solution. Get insight on the top solutions available.

Five impactful sustainability initiatives for a better business

Read on to explore sustainability initiatives and learn why sustainability is essential for your business. Discover five ways to make your company greener.

Conducting a workplace stress risk assessment, a guide

Learn how to conduct a workplace stress risk assessment and discover some causes of stress in the workplace so that you can anticipate and help avoid them.

Outsourcing HR: considerations for your business

Outsourcing HR can have huge benefits for your business, such as helping you to save money, remain legally compliant and recruit large volumes of staff quickly.

The OGSM model: a user's guide

In this article, we help you determine whether the OGSM model is the right tool to achieve your business objectives and show you the way to implement it.

A simple guide to the employee benefit trust (EBT)

Learn all about the employee benefit trust, from the stakeholders involved to how it works and some essential specificities of EBTs in the UK.

What are outbound calls? A guide to successful calling

Discover what outbound calls are and how to build a successful outbound calling strategy that boosts brand awareness, leads and sales for your business.

How to use ChatGPT for your business

ChatGPT can be a great asset to your business. But do you know how to take advantage of it? Learn how to use it in recruitment, building chatbots and more.

What are work packages in project management?

Discover our guide about work packages, known as the building blocks of a work breakdown structure, to give your project management a competitive edge.

An introduction to the WBS project management approach

With the WBS project management approach, turn small consistent steps into big achievements. Read on to elevate your knowledge of WBS project management.

The importance of business etiquette

In the advent of flexible working and remote working, is business etiquette important? In this article, we look at modern etiquette concerns and resolving them.

An introduction to the project initiation document

Set your project up for success with this introduction to a key project management deliverable: the project initiation document.

Seven steps to creating your business contingency plan

Learn what a contingency plan is, why your business needs one and follow our seven steps on how to create your business contingency plan.

What is a business line of credit and how to apply for one

Looking to apply for a business line of credit? We'll help you to decide if it's right for you, secured vs unsecured line of credit and the alternatives.

A complete guide to SWOT analysis for small businesses

This complete guide to SWOT analysis explains what a SWOT analysis is and how to conduct it for better business decisions.

The board meeting checklist you've been waiting for

Learn to effectively plan your board meetings and ensure board members' time is well spent. Read on for the board meeting checklist you've been waiting for.

Nine great ChatGPT prompts to boost your business

With these nine ChatGPT prompts, streamline your marketing strategy by optimising text for readability, generating solutions to customer queries and more.

What is small business rates relief

Small business rates relief reduces business property tax liability eligible UK firms. Qualify with a rateable value and apply via your local council.

How to set a project budget

Learn how to set a project budget, including tips for estimating according to historical data, the differences between an estimate and a budget and more.

The employer's ultimate guide to compassionate leave

This article is the ultimate guide for employers on compassionate leave. Find out all you need to know about compassionate leave.

The power of customer reviews to help your business grow

Learn about different ways you can take advantage of customer reviews to grow your business.

A complete employee share scheme guide for employers

This article is a complete guide to employee share scheme, from definition, types of schemes available, to pros and cons of company share schemes.

What does employee relations mean: a guide for employers

When asking 'What are employment relations?', it's worth considering the UK law surrounding it, as well as how you can help improve it. This guide explains how.

Are fire and rehire practices the right solution?

We look at whether fire and rehire tactics are fair and effective for employees, as well as alternatives for when you want to alter employee contracts.

Everything you need to know about the IR35 rules

This article teaches you all you need to know about the IR35 rules for off-payroll working.

How to communicate restructuring to employees: a company guide

Learn how to communicate restructuring to employees. Knowing how to manage organisational change can help make the process less stressful for everyone.

Guide to employer pension contributions

Paying employer pension contributions can feel like a difficult process, which is why we have broken it down into manageable steps with our helpful guide.

Ways to promote creativity and innovation in the workplace

Explore what creativity and innovation in the workplace mean and how employers can foster new ideas, support engagement and stay competitive.

What is phased return to work?

Learn about phased return to work, including why it's important, what to consider and what the UK law says on returning to work.

Compliance training for employees: objectives and strategies

Learn about compliance training and the different types of training, for example workplace safety, data protection and anti-discrimination training.

How to use a talent acquisition manager to hire your next employee

Talent acquisition managers can greatly boost your overall talent recruitment and retention strategy. Read on to find out how they do so.

How HR metrics can aid your strategy

In this guide, we suggest some key HR metrics to track, in order to find out what engages your employees and reduce turnover.

The complete guide to fire safety in the workplace, for employers

This article is an employer’s guide to fire safety in the workplace. It explores the legislation, who is responsible and what employers can do to prevent risks.

Conducting a skills gap analysis: a guide for businesses

Learn how to conduct a skills gap analysis to identify missing skills, plan training and strengthen your workforce.

PESTLE analysis: what it is and how to use it

Explore how to use PESTLE analysis to assess external factors, identify risks and shape effective business strategies.

Working time regulations in the UK: all you need to know

Explore all you need to know on working time regulations, from legislation to how hours are calculated, is in this article.

How HR policies shape the workplace

Discover how HR policies affect employee wellbeing and business success. Learn best practices for developing and implementing effective HR policies.

Safe work practices in the UK

Understand UK safe work practices, employer's responsibilities and how to meet HSWA requirements with clear policies, risk assessments and staff training.

An employer’s guide to the casual contract

A person on a casual contract is typically described as a worker instead of an employee. Here, we take a look at casual employment and worker's rights.

Effective Business Partnering: A Guide to HR Models and Mindsets

Having a business partnering model can strengthen your HR. Read on to find out how it can improve performance and people solutions, and help deliver objectives.

Retention of employee records in the UK

A practical guide for UK employers on the retention of employee records, including statutory retention periods, GDPR compliance and best practices.

Employer's guide to temporary workers' and agency workers' rights

Learn about equal treatment rights surrounding your hiring of temporary workers. Understanding this concept may help you manage your company.

Guide to employment tribunals

This guide helps employers understand the employment tribunal process, and how to prepare.

Company policies: 9 policies to consider for your business

Learn how to create clear company policies that work for both you and your employees, while adhering to laws in the UK.

Mileage allowance and rates: useful information for UK employers

Find out everything you need to know about mileage allowances in the UK, from when your employees can claim mileage allowance payments (MAPs) to all about the 2021 mileage rates. We’ve got your questions covered.

Definition of employer: a simple guide for businesses

In this article, we define an employer, explore the different types of employers and outline the responsibilities that come with managing people at work.

What is the FSB? How the Federation of Small Businesses can help

Find out what the FSB is, what resources it offers to help business owners to manage their small businesses in the UK and learn how to become a member.

How to Calculate Overtime Pay

Get an in depth understanding of overtime in the UK and how to calculate overtime pay for your employees.

Termination Policy Examples: Drafting Letters of Separation

Find out the right process to terminate an employee's employment contract and find an example letter of separation.

How to Say 'Thank You for the Referral': a Sample Note

Writing a thank you note for a referral is an important part of any business relationship. Discover what's necessary when writing a referral thank you note.

How to write an introductory email to clients

Find out what an introductory email is, the different steps for writing one and see an example of an introductory email to a new client.

Promotion announcement emails: a sample for your business

Here you can find out what a promotion announcement is, what the content of a promotion announcement is and a template for your next promotion announcement email.

Crafting Effective Social Media Policies for Employees (With Template and Examples)

Discover what a social media policy is and its benefits, with templates and examples.

How to start a business: 10 steps

Learn how to start a business and read our tips on how to effectively find and manage employees.

3 Sample Dress Code Policies for Your Business

Read this article to learn about the top three business dress codes you can enforce in your workplace to ensure uniformity and professionalism.

The complete guide to new employee forms

Find out what new employee forms are with examples of the different types of new employee forms you might request.

UK Small Business Grants and Where to Find Them

Small business grants are more common than you think, so we’ve broken them down and shown you where to find them.

The unlimited holiday policy in the UK

Learn how unlimited holiday policy works in the UK, its requirements and what employers can consider when adopting an unlimited holiday policy.

Employer COVID-19 FAQs

Here are some common questions and answers about hiring on Indeed during the COVID-19 outbreak

How to write an employment verification letter

Read this article to learn how to write an employment verification letter, what details to include in the letter and an example letter.

7 Effective Skills to Help You Become a Better Leader

What are the most important skills for managing teams? Here are seven leadership skills to help you become a more effective leader.

Indeed Pricing: How Paid Job Posts Work

Pay to post your jobs on Indeed and reach the right candidates faster. Learn how it works.