Why employers should create an account on Indeed

Employers who create an account on Indeed gain access to the No. 1 job site in the world.[1] As an employer, you can post jobs, purchase an Indeed Smart Sourcing subscription and manage billing all from your account dashboard. Creating and using an Indeed employer account has some very important benefits for recruitment teams. With this account, you can:

Attract and identify quality candidates

Creating an Indeed employer account is the first step to finding great candidates. You can post a job for free or sponsor a job*. Sponsored Jobs get more visibility and appear for longer than non-sponsored jobs. In fact, 1.65 million clients sponsor their jobs with Indeed, and Sponsored Jobs posted directly on Indeed are 65% more likely to report hiring a candidate than non-sponsored jobs.[2]

*Terms, conditions, quality standards and usage limits apply.

Screen, manage and interview applicants

An Indeed employer account includes all the tools necessary to help you screen, manage and interview candidates, giving you access to an efficient recruitment platform. From your Employer Dashboard, you can manage candidates who apply, review applications and schedule interviews.

Source and match with talent

Smart Sourcing provides a faster and more powerful way for employers to take advantage of the 330 million CVs on Indeed. Smart Sourcing matches your job posting with candidates who have been active on Indeed in the last 30 days and have opted in to being sourced by employers. It also enables AI-powered messaging tools, adding flexibility to your candidate outreach by creating customised contact templates based on the candidate’s CV and your job description.

Collaborate with your team

Indeed provides the tools to help sourcing and recruitment teams effectively collaborate on hiring within the platform. With shared Projects, recruitment managers can see real-time activity and communication with candidates and can correspond with colleagues to make important recruitment decisions. 

How to create an account on Indeed

Creating an account on Indeed is simple. From a computer or smartphone, take the following steps:

1. Go to uk.indeed.com/employers. From here, you can click Post a job. 
2. If you don’t need to immediately post a job, you can gain access to the Employer Dashboard or try out Indeed Smart Sourcing.
3. Next, you’ll need to enter your email address and company name. The company name is only required when signing up for an Indeed Smart Sourcing subscription.
4. Once you’ve entered your business email address, you’ll be asked to enter a password using at least eight characters and click Create account.
5. You’ll then need to set up two-factor authentication (2FA) through phone SMS or an authenticator app.
6. If you’re using a phone number to verify your account, select your country and enter your phone number and click Send verification code. (If you’re using an authenticator app, you’ll have the option to scan a QR code in order to verify your account.) In doing so, you’re confirming that you are the primary user and subscriber to the phone number entered, and you agree to receive calls (including using artificial or pre-recorded voice) and texts from Indeed on the phone number provided.
7. Enter the six-digit code sent to your mobile device and click Verify and enable.
8. Once you’ve completed these steps, you can verify your account via your email address by navigating to Account settings and clicking Send me a confirmation email. This provides Indeed with the information needed to verify you as an employer in order for you to post a job, create a Hiring Event or search for CVs.
9. Once you’ve confirmed your email address, click Create new and select Job, Hiring Event or Search CVs.

What happens after I create an employer account?

If this is your first time creating an account for your business, you’ll be creating an employer account. An employer account can serve all or part of your organisation and allows an unlimited number of users to use the account. Users can be invited to join and/or can request to join an account. Organisations are welcome to create as many employer accounts as needed as they grow, and users can switch between employer accounts in order to segment their business’s recruitment scope. 

How to sign in to an existing account on Indeed

To sign in to an existing Indeed account, follow these steps:

1. Go to uk.indeed.com/employers and click Sign in in the top right-hand corner.
2. Type in your business email address. You can choose to sign in with a Google email account or receive a login code instead. 
3. Check your email inbox for the confirmation email from Indeed. 
4. Use the six-digit code to sign in to your Indeed account. 

Accessing existing employer accounts

Indeed employer accounts are designed to make teamwork easy, which means that the account administrator can add multiple users to the account and set their levels of access. Users can also switch between multiple employer accounts if they’re on more than one hiring and recruitment team. 

How to add users and set access levels

Once you’ve set up your employer account, you can add users to give multiple people access to your organisation’s account. Each user will create their own login credentials, and the organisation’s account administrator can control what each can see and do. 

To add new users and set access levels, follow these steps: 

1. Log in to your Indeed account.
2. Click Users in the upper-right drop-down menu. This page shows all the users who have access to your employer account. 
3. Click Add users and type the users’ email addresses in the Email addresses box.
4. Select the level of access you want to assign to each new user. Currently used will apply admin access or previously used access levels. All options will allow you to select from all access levels.
5. Click Save and notify new users. New users will receive an email within a few minutes.

How to switch between Indeed employer accounts

An Indeed user can access multiple employer accounts, which may occur if there are separate accounts for different brands, departments or products within the same company. You will be able to access all the employer accounts you’re part of with the same email address and password. 

You can access which account you want to use during the login process. After you enter your name and password, you’ll see a landing page that shows all the employer accounts you have access to, and you can choose which one to use.

To switch employer accounts after you’re already in one of your employer accounts, you can click the company name in the top navigation bar and then click the employer account you want to access. Another option is to click the person icon in the upper right and then click Switch accounts. This takes you to your dashboard that lists all your employer accounts.

How to update profile and communications settings

After you’ve created your Indeed employer account, you can access and control your profile and communication settings on the Employer settings page. On the profile tab, you can update your contact information and preferred language. On the communications tab, you can set which types of emails you would like to receive from Indeed.

What to expect after creating your Indeed account

Creating an Indeed account can help you manage your recruitment priorities from one centralised location. Once you enter your credentials and sign in to your account, you’ll be able to access all of Indeed’s features from a central dashboard.

How to use your Indeed employer login to access the site

Once you’ve created an account, you will be able to use the email and password you created as your Indeed employer login at employers.indeed.com. Putting these credentials into the Sign in screen will get you into your account and bring you to your Employer dashboard, also called your ‘Employer home.’ 

How the Employer Dashboard works

The Employer Dashboard is your central home base for your employer account and includes functionality that brings a number of benefits to recruitment and hiring teams. The dashboard can help you:

• Accomplish tasks more quickly: your workflows can be more efficient since you can initiate tasks in your recruitment workflow from a single place.
• Stay on top of key metrics: the dashboard provides information about your recruitment process that can help you quickly see the status of your jobs and make improvements.
• Create custom experiences: the dashboard lets you access tools to customise your recruitment process for each candidate. 
• Easily manage campaigns and communicate with candidates: campaigns and communications are enabled by AI tools and made transparent in the dashboard. 

Indeed Smart Sourcing 

Indeed Smart Sourcing is an AI-powered product that combines CV Search and matched candidates to make it quicker and easier to source matched candidates for open roles. Smart Sourcing automatically creates a shortlist of candidates who match your job requirements based on information collected from jobseekers, such as skills, experience and preferences. The tool uses generative AI to create candidate summaries to enable recruitment teams to vet applicants more quickly, and it has AI-based communications functionality to automate and accelerate candidate messaging.

How to use your Indeed employer account on the go

If you’d like to use your Indeed employer account on a mobile device, download the Indeed Connect app to message candidates on the go. Use your Indeed employer login information to sign in to the app and get started.

What employers can do once they create an account and log in to Indeed

• Post a job: Indeed offers plenty of advice on how to create an effective job post, and our Client Success team is always here to help you.
• Use the Indeed employer mobile app, Indeed Connect: download and sign in to Indeed Connect, the mobile app through which employers can access Indeed’s messaging features while on the go.
• Search for CVs: searching for candidates allows you to be proactive in seeking out the best matches for your job. Smart Sourcing helps you do this quickly and easily.
• Interview candidates on Indeed: you can set up video interviews for free within Indeed’s platform, making it easy to schedule and conduct interviews.
• Manage candidates on Indeed: you can keep track of your job candidates in a single place, including their status, progress in the recruitment process and communications.
• Create an Indeed Company Page: a Company Page highlights your employer brand and company culture, making clear to candidates why you are a good employer to work for.
• Manage job postings on Indeed: Indeed makes it easy to maintain several job postings at once, allowing you to keep track of the recruitment process for multiple roles.
• Access your Employer Dashboard: the Employer Dashboard is your home base as an employer on Indeed. You can manage all aspects of recruitment from this one place.
• View invoices: select Billing and invoices in the drop-down menu in the right-hand corner of your dashboard to see invoices due on your account.
• See Hiring Insights: even if you’re not quite ready to post a job yet, you can see market insights and data for various roles to start planning in advance.

How to contact Indeed for Employers

If you’ve explored Indeed’s resources and still need help, there are several ways to contact Indeed directly. 

Below are the best ways to get in touch with Indeed’s support team and Indeed’s contact information.

Indeed support email

If you can’t find the answer to your question with our online resources, you can contact us through the Indeed support form. To email Indeed, simply submit your issue and additional information through the form. The team will respond to most messages within 24 hours. This is the best way to get a quick response from the CS team.

Indeed Support

The Indeed chat support feature allows you to contact Indeed directly from within the platform. To access it:

• Visit your Indeed sign-in page and log in
• Click Go to Dashboard in the upper navigation bar
• Select Help in the navigation bar and then select Contact us for the option to chat, call or send a message

If you receive a call from Indeed about your account and you’re concerned the call is fraudulent, you can confirm the number is legitimate by logging in to your account and clicking Help.

Indeed will never contact you via tools like WhatsApp. If you believe you’ve received a fraudulent call, please report the number to your phone provider.

The tools you need to hire

An Indeed employer account is the key to hiring more quickly and confidently, which is essential in today’s fast-paced business world. Indeed gives you everything you need to attract, find, screen, communicate with and hire quality candidates for your open positions. 

Create your employer account today to get access to the world’s No. 1 job site.[3]

Back to Hiring with Indeed

1 Comscore, Total Visits, March 2024↩

2 Indeed data (UK), Q2 2024↩

3 Comscore, Total Visits, March 2024↩