"I measure my success as an account executive based on the number of clients I onboard and retain every month. A business cannot succeed without clients, and it is my responsibility to ensure we have a strong roster."

"In the last year, I received a digital marketing certificate from the Canadian Marketing Association. I took this online certificate course in my free time to help improve my knowledge of digital marketing. It taught me more about e-mail marketing and how to use it to onboard new clients. I then successfully applied this knowledge in my last position to onboard five new clients in a month."

"With my past employer, I managed five long-term clients and a handful of short-term ones as well. I have great time-management skills so I would be happy to take on more clients."

"I like to start my day by checking my e-mails and calls from new and prospective clients. This helps me determine my priorities for the day. I will start by addressing current clients to ensure we meet all of their needs before looking at obtaining new clients. I will then look for new clients, preferably through social media like LinkedIn, and reach out to a few prospects. My ideal day would end with me landing a new client or two."

"In my previous position, I created an onboarding template that I would fill in for every client. Proposals should be unique to every client, but having a template helped me streamline the process and ensure I wasn't missing anything important. I would use the template to create e-mails and as a checklist in a call with prospective clientsduring the onboarding process."

"I have had to deal with one or two difficult clients in the past that weren't completely happy with our service. Whenever I receive a complaint or a client tells me they aren't happy, I try to address it right away by asking what I can do to improve the situation. With this particular client, they weren't happy with how frequently we were contacting them, so we came up with a new communication plan together."

"The one skill that helps me the most as an account executive is communication. A big part of my job is ensuring that clients are happy by meeting their needs, which I can't do without opening up a line of communication with them. Similarly, strong communication skills help me onboard new clients as well."

"The most important thing to remember is that every client has different needs, so to retain them, I have to find out what their unique needs are first. For example, some clients want constant communication while some prefer infrequent updates. By taking detailed notes on every client and ensuring we keep up with the needs of each, I can retain most clients."

"Before onboarding any clients, I gauge whether the relationship would be beneficial to both parties. I believe in quality over quantity, so I don't onboard clients just for the sake of having a bigger roster. I will only onboard clients to whom I believe we can provide value."

"If we were not on track to hit our monthly target, I would switch my focus to onboarding new clients. Obtaining one or two additional clients can make a huge difference in reaching targets, so I would start cold calling or e-mailing potential clients. It is a time-consuming method, but can be very successful."

"Sales tactics will vary depending on the candidate. But, they should try to sell you the object by telling you what value it will add to your life or business."

"I think a good account executive is someone who can build and maintain relationships. Onboarding and retaining clients is the biggest part of my job, and I can only do so by creating new relationships and nurturing the ones I have with existing clients. If I neglect a client, they may choose to look elsewhere for assistance, soit's important that an account executive has strong interpersonal skills."

"I find new clients on social media platforms, such as LinkedIn. Social media is a great way to interact with people you already know and to meet new people. I have also used word of mouth and networking as effective ways to find new clients."

"Unfortunately, I have lost a few clients in my career. Sometimes, clients outgrow my services and need to end their contracts. The few times this has happened, clients were adamant that there was nothing I could do to retain them."

"My toughest sale was a client who was offering the biggest contract our company had seen to date. As it was so significant, it took weeks to convince the client of the value we would bring to the table. I kept up constant communication to show the client how committed we were. And, in the end, we secured the contract."