“I believe that general managers that delegate are productive, and so are their teams. I start the process by learning the strengths and weaknesses of each team member. When I delegate tasks, I select the employee with the strengths to complete the task. Playing to an employee's strengths fosters stronger teams and better attainment of goals.”

“I usually give clear and specific feedback immediately and have the employee work with me to create an action plan that will have positive results. My formula is to start with a credibility-building statement and possibly a compliment. I follow that with criticism or negative feedback and the suggested plan for improvement. I then make the employee aware that I will be following up with them.”

“I have the necessary experience that your company needs to grow as outlined in your job description. I possess strong problem-solving skills that allow me to work well under pressure which I believe is the work environment in this role. In previous roles, I have implemented cost-saving processes through the allocation of resources, and I'm usually chosen to handle high maintenance and challenging accounts."

"The most challenging thing is also sometimes the most rewarding. While it's easy for me to handle my performance, as the general manager, I am responsible for the team's performance. The way to lead that team is to continually measure their performance, keep them focused, set clear goals and expectations, and motivate them. To accomplish this and be a fair and equitable manager is a great feeling.”

“I trust my team and start every project by giving clear directions and an outline of our goals. I don't micromanage and typically use a situational management style allowing adaptability for different issues. I prefer a hands-off style for individual tasks while being available to lend help, guidance, and assistance."

"Yes, and the first step for the successful management of multiple teams is building personal connections, gaining trust, and fostering collabouration with employees. This helps me understand their motivation, develop a training plan, and push them to grow their strengths. I've learned to prioritise, switch back and forth between teams, be involved, and connect to the teams. With effort and focus, each team has priorities, completes specific parts of the project, and goals are easily met through teamwork."

"Using a step-by-step approach is an efficient way to make informed decisions for the company and its goals. I typically go through several steps, which include identifying the issue, gathering information, clarifying options and alternatives, evaluating each option, considering the risks of each, deciding on an option, taking action with an implementation plan, and finally, reviewing my decision.”

“Job satisfaction, career stability, and the opportunity to grow and develop. I chose you because my research shows that you offer the things that are important to me. Job satisfaction will come through your high standards, which is an environment I favour. I will have career stability because your company has been in operation for several years, and I believe that, with my performance, I will be here long-term. I've spoken to several employees and find that you support and develop your staff by rewarding hard work."

"It's critical to devote time and energy to build a productive and cohesive team through effective training. In previous positions, I have used online modules, seminars, and webinars. Additionally, I have personally coached, trained, and mentored employees in need of guidance. I have also paired employees with high-performing ones for additional skill training."

“As soon as conflict comes to my attention, I address it immediately. Using active listening, I get both sides of the story, remain neutral, and try to get to the problem's root cause. Once, a conflict came up between two workers, and I discovered that one of them had personal issues that cut into his work time. We discussed the problem, reviewed some options, and implemented a plan where he could switch working hours to accommodate the problems he was dealing with. We positively resolved the matter."

"In a previous position, I restructured a team to match each member to their strengths of performing tasks. On the front line, I put the team members with the highest performance skills and gave other staff additional training. The result was increased productivity, cost-effectiveness, and no increase to the budget"

"At my previous company, I managed contracts including vendor selection, negotiation, and managing deliverables. I verified that executed contracts fit within my budget, benefited my company, matched core values, and collabourated with vendors for a fair and equal partnership. Quantifiable information was fed into the budget via management software. I tracked long and short-term budgeting activity and verified budgets weekly to make proactive adjustments.”

"I was given a project to oversee without the needed resources, so I analysed what I could achieve with our current resources. This meant either delivering 80% of the needed output on schedule and the other 20% a week later or 100% of files delivered on time that will require later updates. Discussing this with my manager, I explained how many additional resources I might need to complete the task fully on time. We decided that an 80% delivery batch would satisfy the client and we could release the remaining 20% the following week."

“Pressure, such as having an upcoming deadline or many assignments to work on, is a motivator for me and keeps me productive. When too much pressure turns to stress, I use my skills to balance multiple projects and deadlines by creating a schedule that breaks each project into small assignments, then smaller tasks, time block each task, finish big tasks first, and finish each task before moving on to the next."

“I am self-motivated and give my all to projects while looking ahead to the next job. It's exciting for me to complete a project, meet a deadline, and move on to a new challenge. I'm passionate about my work and love working towards big goals. For instance, after previously completing a team project ahead of our deadline and below budget, I immediately requested a transfer to another team working on a project I was interested in.”