"As an assistant manager, I have experience ordering products from multiple suppliers. I also followed up with vendors when any issue occurred, such as when we needed replacements after receiving proper credit. I always try to communicate patiently with vendors and represent the company's best interests, respecting their voice and establishing good relationships with everyone involved in the buying-selling process."

"Excellent customer service skills are fundamental for assistant managers. They're the organisation's face, and it's important to maintain a positive reputation. I feel that it's my responsibility to offer extra assistance to any customer or supplier and build lasting relationships with them. In my previous jobs, I always tried to offer more in-depth information when serving customers and conduct a follow-up of every issue."

"My previous manager and I built a strong and professional relationship over the years, but that doesn't mean we didn't experience conflict. I believe our open communication and honesty helped handle any issue that may have occurred, and we put the company's goals before our disagreements. Even if we didn't agree on important issues sometimes, we tried to adapt our methods to reach a common ground."

"In my role as an assistant manager, I always ask for help if I need it. I also expect my team members to ask me for help, which I gladly offer. Teamwork is crucial to complete important projects and finish tasks with more effective methods and strategies than I could do on my own. New ideas and creativity come when working as a team, which benefits an organisation."

"My previous manager needed to set an account for new products, and I wasn't authorised to buy them from another vendor. I did some research to find better quality and better prices, and I contacted the new supplier myself. I communicated with my superiors and explained the situation to them. After that, my manager delegated that responsibility to me from that moment onward, and I received compensation for the extra effort."

"I worked closely with the store managers, so I learned a lot about following schematic diagrams and setting up departments according to the plans. I can recall many times when my manager wasn't present, and I had to install and implement product displays to attract more customers. In the end, I planned them myself, and it became one of my main responsibilities."

"In my five years of experience running a retail store on my own, I've overseen a large volume of workers, managed expense reports, and served customers. Apart from the daily sales paperwork, I assisted with inventory acquisitions and kept the staff motivated."

"In my previous position, I conducted analytics to know which products weren't selling as expected and cut down costs. I created new strategies to progressively lower these costs and, at the same time, I replenished top-selling products in anticipation so we didn't run out of our main source of income."

"As an assistant manager, I understand that I may have many tasks to complete every day, so I must be aware of their urgency. I always try to communicate with my superiors in order to know which tasks need to be completed first, and then I create my own timesheet in an Excel file with specific deadlines. If I can't complete every task assigned to me, I ask for help, and I delegate what I can."

In two of my previous roles, I had to take over my manager's task and handle immediate customer issues. I had to decide between various alternatives to put additional effort into keeping up with them. To do so, I spoke with my manager and coworkers to see if we could apply some changes to the customer service strategy. Despite the initial difficulties, we managed to align to our company standards and create a positive experience."

"I first communicate with any individual involved in the conflict and try to find out every detail about the situation and why it happened. Then, I meet with everyone who disagrees, and I encourage them to propose solutions through active listening and constructive feedback. If the conflict is serious, I contact my manager and implement the appropriate protocol for the circumstance."

"I have an associate degree in administration and finance, which allowed me to get my first job in a customer service company as a billing assistant manager. I was employed for two years, and I also received extensive training in CRM software such as Salesforce and ticketing systems like HelpDesk. These credentials helped me advance into an assistant manager role in my last company. I'm excited to apply this knowledge in your organisation, and I'm willing to keep learning and developing my skills."

"If I notice that an employee's performance isn't meeting expectations, I would discuss it personally at an individual level. I apply active listening to know what the real issue could be beyond my assumptions and develop a plan to increase productivity and efficiency. To monitor the employee's performance, I try to collabourate with them and set up a check-in schedule to measure improvements."

"When helping my manager hire new team members, I look for individuals focused on commitment and accountability skills. I also want team members who are oriented toward results and have high respect for others. I consider people with these skills to be trustworthy in any team, and I want them working for the company."

"I did a great deal of research, and I understand how your teams and hierarchies are structured. I may consider implementing new software to develop a more fluid communication, which I consider vital for assistant managers."