“As the operations coordinator, I would organise and coordinate different activities with the managers and stakeholders. That means I would monitor the progress of projects, identify any problems, and resolve them. These are skills I've previously used in event planning, conferences, and managing third-party vendors. I'd ensure that our processes continue smoothly and uninterrupted. Allocating resources and organizing schedules of operations, and managing tasks are all duties I am familiar with. In previous projects I've tracked the progress of projects, analysed results, and compiled management reports. 

“I have ten years of experience in time management skills, communications skills, and effective tracking of tasks and projects. I'm rated as an expert in Microsoft Office Excel. I can use a couple of project management and calendaring software packages. In my last two positions, I had minimal supervision while my duties included negotiating contracts, solving transportation problems, and assisting with supply chain duties. I have a current valid driver's licence, hold a diploma in operations management, and am studying online for a bachelor's degree in operations management. I'm excellent at math and am familiar with keeping financial records and carrying out general office duties.”

“My preferred method of communication depends on the level of urgency. I like to receive emails for information and requests that are casual or low maintenance. For urgent requests and tasks, I prefer phone calls for anything that needs immediate attention. For in-depth discussions, to deliberate, create, or analyse I prefer face-to-face meetings.”

"I always focus on planning, tracking time, monitoring progress, and meeting milestones. I use project management software, set a specific time for each task, and check progress daily. When crucial deadlines are coming up, instead of getting stressed, I refocus on each task and review the progress for any missed details."

 “Finance, marketing, and operations are the three major business functions. The management of assets, budgeting, forecasting, revenue, and tracking expenses all fall under finance. For instance, as a start-up, Amazon invested their revenue from sales while waiting for the transaction to be completed which resulted in a return on those investments. Another business function is marketing which generates sales and finds customers. Marketing and finance linked can forecast sales and revenue so finance can cover costs. Operations creates goods, manages production, and meets the market's supply and demand. An example is BlockBuster whose brick-and-mortar locations have mostly gone bankrupt compared to Red Box who uses a lean supply chain and has high stock prices."

“A company I worked for was experiencing financial problems. Revenue had dropped, but vendors had to be paid. So I met with each vendor to present and discuss payment plans that took into consideration the needs of each vendor and matched them with my company's revenue and production capabilities. I really work hard to build relationships with vendors, customers, and management. It comes in handy when negotiating a payment plan. This case taught me creative problem-solving and relationship building.” 

“I gather the details of tasks for a project then prioritise them by due dates and meet with my manager for any further clarification. I send written outlines to each person involved which confirm the dates of completion. I input all tasks, projects, milestones, and contingency times into project management software. Then I update the plan daily and review it weekly for any changes or adjustments. I handle issues or problems immediately, address anticipated problems, and bring the project in on time.”

“I make my decisions based on the circumstances. One system I use is analytical when I have all the objective information I need. I can specifically define my goals, determine if the information is relevant, and outline the possibilities. Then I review the solutions I've come up with and delete the impossible ones. Another strategy is one I use if my boss is out of town and something comes up that needs an immediate decision. If I have experience with the issue but not all the information, I can make a generalised decision to settle things until my supervisor comes back. For decisions within my competencies and experience, I can make an immediate decision and move on.”

“One department of my company was using a fax machine that was costing a lot of money to run and print-outs were difficult to read. The print-outs were important documentations and had to be filed in customers' files. I looked at the problem and quickly solved it. The fax machine printed information on rolls of slick paper using toner. The paper wasn't holding the ink and was expensive, as were limited containers of toner. I exchanged it for a new fax that used normal single sheets of copying paper and readily available ink.”

“I was a volunteer for a charity group and got appointed to head a committee that reviewed negative customer reviews. After analyzing them, I saw that the problem was customer service. They never received return calls or information they requested. With the committee, we discussed solutions and resolved the problem by assigning specific team members to follow-up with customers.” 

One productivity goal is regular upgrades to automated systems. This reduces employee workload and increases production. Another goal of mine is an open line of communication with my employees. I do this by giving new employees written explanations of their duties, offering training for employees who are underperforming, and performing yearly evaluations I have a dialogue with my employees. I also have financial goals, so I consider profit margins for the company's goods and services.

“I make up a spreadsheet that organises all the projects I am working on by priority, due date, and ongoing. I store it on the cloud and allow my managers to view it. Also, I use calendaring to remind me a week before a due date and again two days prior.”

"I'd outline my reasons for disagreeing, give full explanations for each reason, and do some research to make sure I have my facts straight. Then draft a proposal and present it in a meeting or in writing. In the end, I would either perform the task as assigned or help implement my suggestions."

“In a previous position, I set up transportation, deliveries, and outgoing shipments of our products. With historical information and new mapping, I identified the transportation companies that were best for our industry. Then I separated the warehouse bays into receiving and outgoing. This eliminated lost shipments and misplaced inventory.”

“In a previous position I spearheaded a project that would develop a loan processing system as an outsourced option for different financial transactions. The project took a lot of research in the industry, in big computer platforms, and in financing. Eventually, I completed the project, and management approved.”