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HR Administrator Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top HR Administrator interview questions and answers.

  1. Which area of HR do you prefer to work in? See answer
  2. What strategies would you use to find talented applicants for a role? See answer
  3. What HR technological tools do you have experience using? Which ones do you prefer? See answer
  4. Do you have experience working in a team with a diverse background? See answer
  5. Have you ever made a mistake before? How did you handle it? See answer
  6. How do you deal with difficult people or manage negative attitudes in the workplace? See answer
  7. Do you have any experience with cost reduction efforts? See answer
  8. How can you help grow our organisation’s culture?
  9. As an HR Representative, what benefits would you like to see for our employees? 
  10. How would you create a nurturing working environment?
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

10 HR Administrator Interview Questions and Answers

Which area of HR do you prefer to work in?

Human resources is an important department. It includes sections like administration, recruitment, performance, compensation and training. Your ideal administrator engages with various sections of HR. Their answer needs to include:

  • Their experience in various sections of HR
  • Which section they prefer
  • Why the candidate prefers this section

 

Example:

'My experience has exposed me to the training, recruitment and administration sections of HR. I actually have a preference because they're all a vital part of organisational culture. Organisational culture has a lot of influence on the operations and success of these operations. The training part of HR helps to identify individuals able to meet the organisational standards and help the culture evolve positively. Training helps to teach an organisational culture to the employees. Administration helps to maintain and monitor the organisational culture."

What strategies would you use to find talented applicants for a role?

Recruitment is one of the key responsibilities of the HR Department. The HR Administrator and the HR team need to find and recruit talented candidates for the company. You are testing the recruitment skills of your candidate. An appropriate answer needs to include:

  • Recruitment process 
  • Recruiting experience 
  • Organisation and communication skills 

Example:

"First, I'd ensure that the application process is as simple as possible and one which excites applicants and increase the pool of candidates. Next, I'll create a clear job description and use various channels to communicate the vacancies. In my experience, it's best to use as many channels as possible including your website, social media, newspaper, television ads and more. I'd maintain a database of applicants and consider candidates showing potential for future openings."

What HR technological tools do you have experience using? Which ones do you prefer?

The question helps you to test your candidates' technological knowledge and skills. There is high technological integration in organisations and businesses nowadays. The HR Administrator may need to work with various tools in your company. Your ideal candidate's answer needs to highlight:

  • Basic knowledge of HR tools
  • Experience working with HR tools 
  • Willingness to learn to use new tools 

Example:

"In my previous firms, I worked with human resources information systems like Oracle's PeopleSoft, Workday and Ceridian. I've also worked with various social media tools which are highly effective for internal and external communication. I am also proficient in using talent management software to monitor employee performance and retain top talents. I can quickly learn to use a new system thanks to my experience."

How can you help grow our organisation's culture?

You build your organisation's culture around a set of values and goals. The HR Administrator candidate needs to be familiar with your organisation's corporate culture. They also need to know how they can maintain or expand it. Look for an answer that shows:

  • Ideas of maintaining organisation values
  • Positive corporate values that promote a strong organisational culture
  • Process for improving organisational values

Example:

"I've learned that your company has high regard for integrity, loyalty and perseverance. I can leverage these values to improve employee satisfaction and maintain a productive working environment."

As an HR Representative, what benefits would you like to see for our employees?

One of the responsibilities of an HR Administrator is to work with top management to come up with benefits and perks for the employees. An HR Administrator also ensures that the employees get the benefits and perks your company promises. The question tests your candidates' knowledge of employee satisfaction and how they can maintain it to achieve maximum work ethic and efficiency. Look for an answer that shows:

  • Specific benefits or perks that can be relevant for your company
  • The candidate knows how to motivate people
  • A process for implementing benefits

Example:

"I believe extra vacation days and regular bonuses help to motivate your employees and make them feel valuable to a company. Employee performance appraisal is necessary for perks like regular bonuses."

Do you have experience working in a team with a diverse background?

The Human Resource Administrator works with team members with diverse backgrounds and needs. It's the HR Administrator's responsibility to how many over strength to create a good and productive working environment. Look for an answer that shows:

  • Experience working with a team with a diverse background
  • Communication skills
  • Ability to take the needs of different members into consideration

Example:

"Yes, I've worked with an international team in my previous job. We would schedule online meetings to discuss projects and review performance. Considering that we were in different time zones, we agreed on an ideal time for a conference call."

Have you ever made a mistake before? How did you handle it?

Everyone mistakes sometimes. What's important is how a candidate reacts to their mistakes and takes responsibility for their actions. The question tests the problem-solving skills and humility of the candidate. Look for an answer that shows:

  • Problem-solving skills 
  • Communication skills of the mistake 
  • Accountability 

Example:

"When I make a mistake, I take responsibility for it and try to find the quickest and best solution. I'll also apologise to the team members for any inconvenience that I've caused."

How would you create a nurturing work environment?

The question helps you to know how your candidates can create a positive and nurturing environment in the workplace. Look for an answer that shows:

  • Communication skills 
  • Team player mentality 
  • Regards for organisational goals

Example:

"A nurturing environment is a team-oriented environment where members can use and develop their skills as they meet the company's goals. We can also achieve the company's goals more effectively and efficiently by ensuring seamless communication and collaboration between departments."

How do you deal with difficult people or manage negative attitudes in the workplace?

HR Administrators need to show excellent people skills. An HR Administrator deals with various people going through various events. The answer needs to show:

  • Communication skills 
  • Problem-solving skills to find the source of negative attitude 
  • Tolerance to avoid conflict in the workplace 

Example:

"I'll politely address them and try to understand the source of the negative attitude. If I caused it, I'll take accountability. When dealing with difficult people, professionalism is key to avoid creating conflict in the workplace."

Do you have any experience with cost reduction efforts?

HR Administrators contribute to the cost reduction efforts of the organisation and also increase efficiency and output. The successful candidate needs to do research and present cost reduction suggestions, especially within their department. Look for answers that show:

  • Research skills
  • Analysis skills 
  • Reporting and communication skills

Example:

"I've contributed to cost reduction efforts in my previous job. For example, I discovered a training software program that was far cheaper than our budget had anticipated. We were able to save thousands of pounds and increase productivity by 30%."

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