"I give the team opportunities to develop and grow and set realistic expectations for everyone. Also, real-time feedback is vital so a team member can correct mistakes immediately and coaching becomes more meaningful. Overall, I use a situational management style which is a type of adaptive leadership, meaning I adapt to various situations and manage them accordingly."

"For five years I used ExcelPayroll on-premise payroll system. After that, I transferred my payroll skills to a company that used the cloud-based Paycom system, my preferred type of system. I'm also familiar with ADP Workforce, Paylocity, and BambooHR."

"Contractors aren't employees of the company, and their pay doesn't have taxes, EI, or CPP contributions deducted. It's up to the contractor to keep track of the taxes they owe to the Canada Revenue Agency. We send them a Form Canadian T4A, documenting how much our company paid them. A regular employee's income has taxes and other appropriate deductions, the company sends taxes to the revenue agency and other pension organisations. Employees receive a T4 showing taxes paid and for use when filing an annual return."

"When given the task to tell my staff that there was a freeze on raises for the next 12 months, I delivered the message in a forthright manner, gave the company's apologies, and explained how a decline in business had caused the situation. I gave them as much information as I could and made an open-door policy for asking questions."

"Payroll deduction tables are available online at Canada Payroll and I have electronic alerts sent to my computer to advise me of changes. I collabourate with our software provider, HR, and our finance department for any alerts they receive. I follow Revenue Quebec, the Canadian HR Newswire, and the CPA organisation of Canada." 

"I use automated reminder systems to validate each completed payroll activity and process the payroll nine hours early."

"As a preventative measure, payroll cloud-based systems require a digital backup of employee lists and due amounts. I regularly update the backup system with updated information two days before the processing date. If a glitch happened, I would use the backup to process the payroll the day before the deadline."

"The Canada Revenue Agency requires us to maintain payroll records, e-commerce records, and sales and purchase invoices for six years. This includes banking information, general ledger, receipts, agreements, and vouchers. The Ministry of Finance requires seven to 10 years of retention for tax records. The Ministry of Labour has a three-year requirement for retaining employee contact information, hours worked, wage statements, and employee leave information." 

"Common mistakes typically revolve around incorrect information, for instance, the misclassification of employees and miscalculating pay and overtime. However, managerial mistakes include setting up payroll incorrectly, incorrect tax information, and falling behind on tax payments and filings. Mistakes can happen when you run payroll late and rush the process, resulting in under or overpaid employees. Not keeping meticulous records leads to failing audits, and bad bookkeeping makes problems worse."

"Payroll mistakes have the potential to become disastrous and costly to fix but can be avoided with a step-by-step process. I give my department the right payroll software tools, train them, and ensure they have all the information they need. This includes laws, policies, and regulations. I have staff do basic research to validate information, such as double-checking employee classifications. I run a few key reports before processing payroll to catch mistakes and use a checklist to validate every step of the process each pay period."

"Deductions include federal and provincial income taxes, Canada Pension Plan contributions, employment insurance premiums, garnishments, and sales taxes."

"New uses of technology include infrastructure-free cloud-based ERP, making it easier to share data, work remotely, and stay current on tax codes. While the cloud is the most significant, mobile payroll technology is becoming more essential for freelancers and telecommuting employees. Payroll technology simplifies compliance, allows us to generate a lot of data, and lets us implement data-driven strategies. Other helpful tech changes are self-service benefit portals and AI, which excel at analyzing variables."

"Card payments are popular in many countries but aren't yet widespread in Canada for salary distribution. Typical use is for an unbanked employee, but benefits are reduction of fraud, time savings, and cost benefits to employers. Pay cards cannot be mandated, and when used, the employer still issues a pay stub and the employee may incur charges from merchants. I like the use of pay cards for issuing to new employees between pay cycles and to pay seasonal and overseas workers. I think the best use of pay cards is for rewards, bonuses, and travel expenses."

"I would first actively listen to the employee's complaint, apologise, and calm the employee down by telling them I will resolve the issue as soon as possible. I would then review our documents to verify the mistake. If a mistake was made, I would immediately fix it, submit back payment for the extra withholding amount, and communicate the information to the employee."

"In my current position, we have both full-time and part-time employees. Full-time employees are paid on a bi-monthly basis, dividing their earnings into two separate payments. This gives payroll the opportunity to check for accurate calculations and the operations time to implement the process. Part-time employees are paid weekly, which I believe is the best since they often only work weekends or a few days a week."