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IT Director Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top IT Director interview questions and answers.

  1. Why are you interested in this role? See answer
  2. What strategies can you use to build an efficient work team? See answer
  3. How do you decide if and when to adopt a new software? See answer
  4. How would you improve our business website? See answer
  5. How do you intend to manage your workload effectively? See answer
  6. Do you prefer outsourcing tasks or encouraging your team to be innovative? See answer
  7. What do you look for when hiring IT specialists? See answer
  8. How do you handle mistakes in your department? See answer
  9. How do you deal with critics? See answer
  10. How do you stay current with new technologies and trends in the field? 
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

10 IT Director Interview Questions and Answers

Why are you interested in this role?

IT Directors should have a good background in IT skills. They should be able to oversee and manage technical infrastructure. Make sure to ask this question to see if they understand their role and if they have the skills and experience needed to handle the job. What to look for in an answer:

  • The right attitude for the job
  • A motivating and creative vision
  • Knowledge and experience

Example:

"Information technology is a dynamic field. Every day has different challenges. It's about being creative and innovative to ensure that the IT network is working efficiently. I believe I have the skills to handle challenges and I'm prepared to take up additional roles as the IT Director."

What strategies can you use to build an efficient work team?

The IT department is only as good as the teams that work within it. Without a unified and efficient team, your business success can be severely affected. An IT Director should ensure that their team is effective and unified to achieve all the set goals. What to look for in an answer: 

  • Problem-Solving Skills
  • Effective Communication Skills
  • Experience hiring and grouping team members for specific projects

Example:

"To build an efficient team, I have to be approachable and have good communication and listening skills. It may take some time to adjust, but I plan to clarify expectations and connect with my colleagues. I can also implement reward systems and selective hiring to ensure I get the best team"

How do you stay current with new technologies and trends in the field?

IT Directors should be passionate about the IT industry. They should stay up-to-date with the latest technologies, tools and trends. You should gauge the applicant to assess if they're proactive in staying current with the industry and new technologies. You can test their knowledge by asking about current emerging IT issues in the world. What to look for in an answer:

  • Plan to stay current with new technologies
  • Ability to communicate 
  • Promptness in implementing modern software

Example:

"As an IT Director, it's my responsibility to stay up to date with emerging trends and technologies. I use industry blogs, magazines and online social networks to stay current. Also, I attend IT conferences to network and update my skills and knowledge."

How do you decide if and when to adopt a new software?

With the many technology companies, you should expect requests to buy and adopt different and new software. Your IT Director should know how to vet new software and understand when upgrades are feasible. What to look for in an answer:

  • Logical reasoning
  • Ability to Prioritise
  • Knowledge and strategy for vetting IT products and software

Example:

"I would assess if there's a need for new software or an upgrade. I'd also review the recommended software to see if it's worth buying or adopting. If I decide to implement the new program, I'll develop a plan to phase out the old software or system without affecting the oraganisational functions and activities."

How would you improve our business website?

You should ask this question because it shows if the candidate is familiar with your current website. A suitable IT Director applicant should have ideas on how to improve your current website. What to look for in an answer:

  • Creativity
  • Understanding of the company's needs
  • Knowledge of building and upgrading websites

Example:

"First, I'd like to commend that your website is well done. I was involved in creating attractive front and back-end designs that were user-friendly in my past role. In my experience, font and colours can completely transform your website. I'd integrate colour and use different fonts to give the website a new and fresh layout."

How do you intend to manage your workload effectively?

IT Directors may have lots of work to accomplish in a day. You should gauge the applicant to see if they can work under pressure. You can ask the applicant to give you a strategy they have used in the past to complete a specific task. What to look for in an answer:

  • Time management Skills
  • Ability to work under pressure
  • Patience and ability to prioritise tasks.

Example:

"I start by listing the tasks at hand in order of urgency and then assess which tasks require a lot of time to complete. I like to work with a timer because it helps me avoid distractions and keeps me focused on the task at hand."

Do you prefer outsourcing tasks or encouraging your team to be innovative?

You should ask this question to see if the candidate has an understanding of both approaches. Outsourcing is convenient and may save time and resources, but it also limits your team's creativity. What to look for in an answer:

  • Analytic skills
  • Good communication skills
  • Decision Skills

Example:

"I believe both strategies are good and can be used based on the situation at hand. However, I prefer to have an innovative and creative IT department. If you don't stay current with the new technologies, you may get replaced eventually."

What do you look for when hiring IT specialists?

One of the roles of an IT Director is hiring and overseeing technology specialists. Given that technology keeps changing, you need to have a team of proactive specialists that are up to date with new and upcoming technology. You should assess the applicant to make sure they are familiar with different technologies and understand how to implement them. What to look for in an answer:

  • Good decision skills when selecting candidates
  • Knowledge of latest technologies in the field
  • Ability to apply each technology to projects

Example:

"Given that IT deals with different technologies, I'd ensure that I hire specialists that are familiar with some of the most used technology in the industry. I'll also check to see if the applicants are willing to learn new things since technology keeps changing."

How do you handle mistakes in your department?

Making mistakes is expected in any working environment. An IT Director should learn to own their mistakes and find strategies to manage and minimise mistakes. They should also have a way of dealing with their team's mistakes without making them feel inferior or useless. What to look for in an answer:

  • Responsibility 
  • Ability to motivate and guide a team
  • Experience in handling mistakes

Example:

"I'd ensure that my team understands that it's normal to make mistakes. I'd act by example by owning up to my mistakes. Also, I'd encourage the team to understand and support each other. But, if one makes a mistake, they should own up and take the necessary steps to reduce and remedy the mistake."

How do you deal with critics?

Any person in a director or manager role has to know how to deal with criticism. You should ask the question to gauge maturity and self-awareness in the applicants. As much as it's not easy to deal with criticism, an IT Director should always remain calm and deal with the issues logically and wisely. What to look for in an answer:

  • Self-awareness
  • Ability to remain calm even when stressed
  • Maturity

Example:

"Rather than being angry and reacting, I'll listen to the criticism to know if they're justified or not. If the criticisms are justified, I'll find a way to resolve the matter. If the criticism is not constructive, I will dismiss it."

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