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Optometrist Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Optometrist interview questions and answers.

  1. Are you comfortable fitting patients with contact lenses? See answer
  2. What do you do when a patient disagrees with your assessment? See answer
  3. What was your most memorable moment with a patient? See answer
  4. What are your strengths? See answer
  5. Would you like to become a partner in the future? See answer
  6. What is the difference between a customer and a patient? See answer
  7. Why did you choose optometry? See answer
  8. How do you handle fast-paced environments? See answer
  9. In your opinion, what was the best thing to happen in the field of optometry in the last decade? See answer
  10. How do you recommend lenses based on a client’s prescription?
  11. What do you do with your time when you don’t have many patients?
  12. What do you do when one of your coworkers doesn’t provide you with support?
  13. How do you manage conflict at work?
  14. What’s the most difficult scheduling issue you’ve had?
  15. What do you do when you don’t know the answer to a patient’s question?
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Optometrist Interview Questions and Answers

How do you recommend lenses based on a client's prescription?

This question tests the candidate's practical skills and training. It can help you determine whether the candidate understands the process of diagnosing eye problems. Here is what to look for in a successful answer:

  • Demonstrates knowledge of corrective lenses
  • Ability to prescribe corrective lenses
  • prioritises patient care

Example:

Example:

"I determine the correct lenses depending on the patient's curvature needs. The lenses should help correct the patient's focal point and allow them to take in more or less light depending on their needs."

Are you comfortable fitting patients with contact lenses?

Optometrists frequently need to fit patients with contact lenses and instruct them on the best ways to use them. This question encourages the candidate to share their educational and professional training. Here is what to look for in a successful answer:

  • Demonstrates knowledge in contact lens fitting
  • Navigates complex conversations informing patients about contact lenses
  • prioritises patient care

Example:

"I'm comfortable fitting patients with contact lenses. I've taken several courses and am already certified in lens fitting. I've also been performing these fittings for the past five years, so I feel confident in my abilities." 

What do you do with your time when you don't have many patients?

This question informs you of the candidate's productivity and whether they know how to keep themselves busy. Ideal candidates demonstrate initiative and autonomy. Here is what to look for in a successful answer:

  • Demonstrates motivation
  • Navigates responsibilities aside from patient care
  • Demonstrates practical knowledge of the profession

Example:

"There are days that are quieter than others in optometry clinics. When this happens, I catch up on paperwork when I can. I also spend time emailing and calling patients to see how they're doing since their last visit."

What do you do when a patient disagrees with your assessment?

Optometrists spend the majority of their days interacting with their patients. The answer to this question will determine whether the candidate knows how to navigate difficult conversations with patients. Here is what to look for in a successful answer:

  • Demonstrates customer service skills
  • Shows confidence 
  • Shows enthusiasm in educating patients

Example:

"My patients have disagreed with their assessments in the past and, when this happens, I simply explain how they were evaluated. I also offer to perform another assessment to see whether my first was accurate. If the customer still disagrees with my assessment, I ask them whether they'd like to get a second opinion."

What do you do when one of your coworkers doesn't provide you with support?

Optometrists frequently provide each other with support and advice. The candidate's answer will identify how they manage discomfort and how they persevere when feeling unsupported. Here is what to look for in a successful answer:

  • Demonstrates good interpersonal skills
  • Focuses on the company's success
  • Demonstrates ability to be assertive

Example:

"I like to deal with these situations directly. By doing this, I can have a healthy and productive conversation with my coworker. It's important to find a solution that works for both of us and explain how I feel respectfully."

How do you tell patients bad news?

Optometrists navigate difficult diagnoses every day. Asking this question will identify whether the candidate knows how to deliver news delicately and educate patients on their condition. Here is what to look for in a successful answer:

  • Demonstrates compassion toward patients
  • Shows ability to educate patients on their condition
  • Demonstrates knowledge of various eye conditions and diseases

Example:

Example:

"The important thing about delivering bad news is listening to the patient. I want them to feel heard and like they have someone with them on their journey. I take the time to discuss what their condition means for them, and I educate them about solutions, care plans, and any other relevant information."

What was your most memorable moment with a patient?

This question informs you of what the candidate considers to be a memorable experience and helps you understand which cases they'll be best suited to handle. Here is what to look for in a successful answer:

  • Demonstrates ability to think critically
  • prioritises patient care
  • Discusses practical experience

Example:

"My most memorable moment with a patient was actually with a younger patient who was rushed into our clinic because she was losing her eyesight quickly. We discovered she had retinol necrosis and needed surgery. After several weeks of antibiotics, anti-inflammatories, and two surgeries, we successfully prevented her retina from detaching."

What are your strengths?

The candidate's answer determines whether they're a good fit with your clinic and other employees. It also informs you of their clinical experience. Here is what to look for in a successful answer:

  • Shows enthusiasm for patient care
  • Relates previous experience to current situations
  • Demonstrates hard skills

Example:

"I believe my strengths are my research skills and my prioritization of patient care. Because I know how to research effectively and efficiently, I can provide diagnoses quickly for my patients. I always put my patients first and show compassion in stressful situations."

Would you like to become a partner in the future?

The candidate's answer tells you whether they're looking for a long-term position with your clinic. It also demonstrates whether their goals coincide with yours. Here is what to look for in a successful answer:

  • Demonstrates willingness to advance in place of employment
  • Shows enthusiasm toward open job position
  • Articulates goals effectively

Example:

"I'm certainly open to partnership or ownership, but it's not a must-have for me. If ever it comes to it, I want to make sure I've earned that position. My priority will be providing my patients with the best care possible and being a valuable asset to your team."

What is the difference between a customer and a patient?

This question identifies whether the candidate has a solid grasp of theoretical knowledge. It also identifies whether the candidate knows where their responsibilities lie. Here is what to look for in a successful answer:

  • Demonstrates knowledge of theoretical concepts
  • Understands when to sell items and when not to
  • prioritises patient care

Example:

"The difference between a customer and a patient in optometry is that customers are sold goods and patients are provided with health services. If I'm prescribing someone corrective lenses, they're a patient. If, on the other hand, I'm selling someone frames for corrective lenses they already have, they're a customer. Optometrists need to know when to sell products and when not to."

What's the most difficult scheduling issue you've had?

This question informs you of what the candidate considers as a difficult scheduling issue. Their answer helps you identify what their workload and schedule might look be. Here is what to look for in a successful answer:

  • Discusses real-life situations
  • Demonstrates prioritization skills
  • Shows ability to work in a fast-paced environment

Example:

"My most difficult scheduling day involved both personal and professional tasks. I was in the middle of a big move in my personal life, but I went to work rather than take the day off. As you can imagine, I was rushing that morning. When I got to work, we had a full clinic and two optometrists were on vacation. The key was prioritizing which tasks and patients were most important to provide the best service possible."

Why did you choose optometry?

This question identifies the candidate's priorities. It also provides you with a better idea of what their long-term goals are. Here is what to look for in a successful answer:

  • Demonstrates enthusiasm for the open job position
  • Provides linear view of their experience
  • Discusses hard and soft skills

Example:

"I first became interested in this field when I needed glasses as a child. I was frequently in and out of optometry clinics and quickly discovered a certain comfort there. When I started school, I naturally gravitated toward this field and discovered I have a natural proficiency for assessing a diagnosis and providing excellent patient care."

How do you handle fast-paced environments?

There are times when optometrist offices are full, which means the candidate needs to know how to work in a fast-paced environment. This question will determine how the candidate fits in with your existing team. Here is what to look for in a successful answer:

  • Provides excellent customer care
  • Demonstrates prioritization skills
  • Shows ability to work in a fast-paced environment

Example:

"I excel in a fast-paced environment. I enjoy having things to do and feeling a sene of accomplishment at the end of the day. Over time, I've developed excellent prioritization skills to manage large workloads."

What do you do when you don't know the answer to a patient's question?

Patients have a lot of questions and there are times when the candidate won't know the answers. This question helps the candidate demonstrate their ability to provide good customer care despite experiencing uncertainty. Here is what to look for in a successful answer:

  • Shows transparency with patients
  • Demonstrates research skills
  • Knows when to refer to a supervisor

Example:

"I think the key is being honest with my patient. If it's not urgent, I'll call them with the answer after doing research. If it isn't, I ask to my supervisor for help in providing an acceptable response."

In your opinion, what was the best thing to happen in the field of optometry in the last decade?

This question identifies whether the candidate is up to date with innovations in the field. It assesses their knowledge of the history of optometry. Here is what to look for in a successful answer:

  • Knowledge of advancements in the field
  • Research skills
  • Personal view of optometry

Example:

"I think the best thing to happen to this field is technology. As we continue innovating and discovering new tools, we find new ways to help and heal our patients. It's important that we keep up with research to ensure that we're doing the best we can. Last year, I had a patient with retinol necrosis. Two decades ago, we would have never known what to do, however, my team and I successfully prevented the retina from detaching."

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