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Compliance Officer Interview Questions

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6 min read

Whether you are preparing to interview a candidate or applying for a job, review our list of top Compliance Officer interview questions and answers.

  1. An employee lodges a compliance-related complaint against their manager. The manager was trying to alter the accounting books for his gain. How do you handle violation by a senior-level employee? See answer
  2. How do you keep the identity of whistleblower employees confidential? See answer
  3. How do you implement a new compliance requirement? Are you experienced at it? See answer
  4. How do you keep yourself up-to-date about the latest compliance policies in your industry? See answer
  5. How do you keep the employee informed about the relevant compliance policies and regulations? See answer
  6. Do you use compliance software for risk and compliance management? See answer
  7. What motivated you to become a Compliance Officer? See answer
  8. What are some of the compliance-related challenges or ethical issues you’ve faced in your previous job?
  9. Give an example of a time when you took the initiative as a Compliance Officer to influence the outcome of a project?
  10. Are you comfortable working with other departments to solve compliance issues and ensure zero violation of the company’s code of conduct ?
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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10 Compliance Officer Interview Questions and Answers

What are some of the compliance-related challenges or ethical issues you've faced in your previous job?

Ethical and compliance issues are common in every organisation. From harassment and discrimination to health and safety issues, a Compliance Officer must deal with an array of unethical work practices. What to look for in an answer:

  • Ability to be fair when applying compliance policies
  • Knowledge of ethical and compliance issues in an organisation
  • Ability to develop and implement legal compliance programs

Example:

“In my previous job, the accounting department hired an elderly person as an Accountant. The other employees started harassing the Accountant because of their age. As a Compliance Officer, I held a training session educating employees and ensuring everyone knows the rules and the disciplinary action for non-compliance. After the training, none of the employees harassed and made fun of the Accountant.”

An employee lodges a compliance-related complaint against their manager. The manager was trying to alter the accounting books for his gain. How do you handle violation by a senior-level employee?

Sometimes, Compliance Officers receive complaints regarding senior-level employees violating policies. The applicant should be capable of dealing with rule breakers regardless of the position in your organisation. What to look for in an answer:

  • Skills in implementing compliance policies regardless of employee seniority
  • Evidence of handling difficult situations
  • Respect for the company's ethics and code of conduct

Example:

“I'll first investigate the truth. If the manager is found guilty, I'll carry out the disciplinary action based on their severity of the violation. To prevent such issues from happening again, I'll educate and train other employees on the company's compliance policy and industry best practices.”

How do you keep the identity of whistleblower employees confidential?

One of the duties of a Compliance Officer is maintaining the confidentiality of employees who report a breach of policies. Unless the employees trust the officer, they're less likely to report compliance issues in the company. Look for applicants who can successfully handle policy violation without revealing the name of the complainant. What to look for in an answer:

  • Ability to keep employee's information private
  • Trustworthy
  • Evidence of maintaining the confidentiality

Example:

“In my previous job, many employees were hesitant to report ethical issues because of the fear of their name getting revealed. I reassured employees through training sessions that information shared with me is kept confidential, and they'll never face disciplinary action for reporting an ethical issue. I ensure all names are kept anonymous.”

How do you implement a new compliance requirement? Are you experienced at it?

In the digital age, employees may find different ways to violate policies. The compliance policies of every company change with time and a Compliance Officer must oversee the implementation process from start to finish. What to look for in an answer:

  • Strategic thinking process
  • Ability to implement new compliance policies
  • Planning process for implementing a new policy

Example:

“I have experience implementing the fair mobile phone usage policy for my previous company. Based on employees' productivity feedback from different departments, I organised, created and implemented the mobile phone usage policy for the employees during working hours. After implementation, I regularly checked with different departments to understand the policy's effectiveness.”

Give an example of a time when you took the initiative as a Compliance Officer to influence the outcome of a project.

Compliance Officers often work as a part of a team. The officer must take the initiatives and direct others about the potential compliance issues in their actions. Asking applicants this question helps establish an effective team for your company. What to look for in an answer:

  • Leadership qualities
  • Knowledge of the roles and responsibilities
  • Demonstration of critical thinking skills

Example:

“I was part of the team responsible for funding start-ups with breakthrough ideas. The presentation of one start-up was promising and the team was considering an investment in their product. I highlighted the AML and strategic risks involved. This prevented the team from investing in a project which could cause losses and negatively impact the company's reputation.”

How do you keep yourself up-to-date about the latest compliance policies in your industry?

With regulatory reforms changing now and then, a Compliance Officer must be up-to-date with the latest policies and rules. Ill-informed officers are likely to put your company's reputation and money at risk. What to look for in an answer:

  • Ability to research the latest compliance policies
  • Interest in filling the knowledge gap
  • Ability to apply the changing compliance policies

Example:

“To stay informed and up-to-date with regulatory reforms and compliance policies, I read journals, follow the news and attend webinars related to compliance and ethical issues faced by companies across the world. I also read blogs and books to improve my knowledge on creating effective compliance programs for the company.”

Are you comfortable working with other departments to solve compliance issues and ensure zero violation of the company's code of conduct ?

Often, Compliance Officers work in a team and across different departments as they ensure company-wide compliance. It requires interpersonal and people skills to work for the best interest of the compliance department. What to look for in an answer:

  • Ability to work with departments other than compliance
  • Ability to work in cross-department teams
  • Excellent interpersonal and people skills

Example:

“I've always worked across departments to ensure compliance. I've worked with the design and IT department to reduce the compliance risk of a newly designed product. When working with different departments, I'm always mindful of other's interest.”

How do you keep the employee informed about the relevant compliance policies and regulations?

A Compliance Officer cannot maintain the ethical integrity of your company alone. It's a collective effort and therefore it's essential to train employees about the relevant policies and possible disciplinary actions for violation. What to look for in an answer:

  • Communication skills
  • Ability to provide training
  • Understanding of policies and regulatory guidelines

Example:

“I create training modules which every employee must pass and complete. Additionally, once a week, I hold a Q&A session for clearing doubts of employees on issues related to ethics and compliance.”

Do you use compliance software for risk and compliance management?

Technology has become commonplace as a compliance tool for many organisations. This question helps assess the applicant's ability to use the latest technology for risk and compliance management. What to look for in an answer:

  • Interest in learning new technologies
  • Skills relevant to the industry
  • Knowledgeable about compliance management software

Example:

“I use compliance management software to consolidate, automate and streamline processes. The software helps manage risk, provides employees with relevant compliance knowledge, optimises workflow and protects the company from potential legal penalties.”

What motivated you to become a Compliance Officer?

Use this question to understand the applicant's motivation for becoming a Compliance Officer. What to look for in an answer:

  • The motivation to follow a challenging career path
  • Strong desire to enforce compliance
  • Knowledge of the role

Example:

“In my childhood days, my best friend's father was suspended from his job because of a wrong policy violation allegation. I've seen them suffer and I want to ensure that the same doesn't happen to anyone. I want to ensure company-wide compliance and identify potential weaknesses in the organisation that can result in ethical issues.”

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