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Quality Engineer Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Quality Engineer interview questions and answers.

  1. Why did you pursue a career as a Quality Engineer? See answer
  2. Do you have experience working directly with clients? See answer
  3. What would you do if you found a flaw in our production process? See answer
  4. What is a project quality plan and why is it important? See answer
  5. Do you have any experience leading a quality assurance team? See answer
  6. How do you handle a complaint from a client? See answer
  7. What are the key responsibilities of a Quality Engineer? See answer
  8. Why do you want to be a Quality Engineer at our business? See answer
  9. What would you do if you found out an employee wasn’t following quality standards?
  10. What steps do you take to ensure that we purchase quality materials?
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

10 Quality Engineer Interview Questions and Answers

Why did you pursue a career as a Quality Engineer?

This question gives you insight into a candidates motivations for pursuing a career in quality engineering. The candidate should have a clear reason for wanting to work as a Quality Engineer. What to look for in an answer:

  • A clear reason for wanting to be a Quality Engineer
  • A passionate and honest answer
  • Clear career aspirations

Example:

"I've always had a passion for quality. At university, I made sure all of my engineering projects were of the highest standard. I enjoy the challenge of making sure a process is efficient and error-free. Quality Engineering seemed like a logical career step given my interests."

What would you do if you found out an employee wasn't following quality standards?

A Quality Engineer has an obligation to ensure that everyone in the company is following quality standards. The candidate should be willing to confront the employee and take the necessary steps to ensure that quality standards are maintained. What to look for in an answer: 

  • Willingness to confront employees not upholding quality standards
  • Professional approach to conflict
  • Willingness to educate employees on quality

Example:

"If I saw an employee not following quality standards, I'd let them know as soon as possible. They might not know what they're doing wrong, so I'd be more than happy to educate them. I'd also be sure to make a note to the quality assurance manager to ensure that the employee is monitored in the future."

Do you have experience working directly with clients?

During the development of quality assurance processes, Quality Engineers may have to work directly with their clients. The candidate should be comfortable working with the client and ensuring they meet their needs. What to look for in an answer:

  • Experience working with clients
  • Communication and interpersonal skills
  • Willingness to meet the client's needs

Example:

"Yes, I've worked closely with the client on many different projects. I think it's the best way to get the job done properly. If you work closely with the client, you can ensure their meets are met to their specifications. I always make sure that I maintain an excellent relationship with the client and represent the company to the best of my ability."

What would you do if you found a flaw in our production process?

Quality Engineers may identify flaws in a production process during their assessments of a company's processes. The candidate should be able to outline their reaction to identifying a flaw in a production process and be willing to suggest solutions. What to look for in an answer:

  • Willingness to report production issues
  • Understanding of proper reporting
  • Suggestions for solutions

Example:

"If I found a flaw in your production process, the first thing I would do is report it to the Production Manager. Problems like this need to be taken care of quickly before they interrupt the production process. Depending on the problem, I'd offer my best suggestions for a solution that would minimise the disruption to production."

What steps would you take to ensure that we purchase quality materials?

Quality Engineers may be expected to contribute towards ensuring a company purchases quality materials for production. The candidate should be able to explain the steps they'd take to select quality materials for purchase. What to look for in an answer: 

  • Process for sourcing quality materials
  • Understanding of the importance of quality materials
  • Awareness of budgetary limitations

Example:

"I think that sourcing quality materials is the most important step in the production process. You can't make quality products without quality starting materials. The first thing I do is look at the budget for sourcing materials. Then I..."

What is a project quality plan and why is it important?

A project quality plan is an outline of the steps that will be taken to ensure quality during a project. A Quality Engineer candidate should be familiar with project quality plans and understand their importance. This question tests the candidates knowledge of fundamental quality engineering knowledge. What to look for in an answer: 

  • Definition of a project quality plan
  • Explanation of why a project quality plan is important
  • Clearly articulated answer

Example:

"A project quality plan is a plan that describes all the processes and tools used to ensure quality during a project. It's important because it sets a standard for quality assurance throughout a project. It means that everyone knows what is expected of them from a quality perspective and offers solutions when quality standards aren't met."

Do you have any experience leading a quality assurance team?

During quality assurance projects, a Quality Engineer may be expected to lead other quality assurance professionals as part of their work. What to look for in an answer:

  • Leadership experience
  • Leadership and communication skills
  • Desire to gain more leadership experience

Example:

"Yes, I have some experience leading a team. In my last role, I was in charge of a small team of Quality Assurance professionals while we implemented a new quality process in the company's manufacturing department. I'd love to get more leadership experience and I'd be happy to lead a team at your company."

How do you handle a complaint from a client?

When implementing quality control processes, a Quality Engineer may deal with complaints from a client if there is a problem. A good Quality Engineer will be able to calmly take the criticism and formulate an appropriate response. What to look for in an answer:

  • Ability to take criticism
  • Calm and measured response
  • Problem-solving skills

Example:

"In my last job, we were implementing a new quality control step in a factory. The client was unhappy with the added time in the production process. I invited the client to a meeting to discuss it further. I listened to their concerns and then..."

What are the key responsibilities of a Quality Engineer?

This question gives you the opportunity to assess the candidate's understanding of the Quality Engineer role. They should be able to outline the main responsibilities of the role and link them back to the job description. What to look for in an answer:

  • Description of the key responsibilities of a Quality Engineer
  • Link their answer to the job description
  • Understanding of the role

Example:

"The key responsibility of a Quality Engineer is to design and implement quality assurance processes within a company. They're also expected to create technical documentation and analyse existing processes. I also note that you need a Quality Engineer with experience in frozen food production. I have experience in that area."

Why do you want to be a Quality Engineer at our business?

This question gives the candidate the opportunity to express their passion for the position and explain why they want to work for you. It also allows them to demonstrate that they've done their research on the job. What to look for in an answer:

  • Reason for wanting to work for you
  • Evidence of background research
  • Compelling and passionate answer

Example:

"I want to work for your company because you're on the cutting edge of manufacturing. I have a passion for quality, and I want to bring that passion to your business to get the absolute best out of your products. Since you recently expanded your manufacturing, I think this a great opportunity to implement optimal quality processes."

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