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Logistics Coordinator Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Logistics Coordinator interview questions and answers.

  1. How did you streamline the shipping and transportation process at your last company? See answer
  2. What would you do if your customer received a damaged product? See answer
  3. What day-to-day tasks did you perform in your last position? See answer
  4. Have you ever negotiated with a supplier? See answer
  5. How would you describe your management style? See answer
  6. What do you do to ensure your work environment is safe? See answer
  7. Do you know what supply chain management is? See answer
  8. Have you ever had a disagreement with a team member? What happened? See answer
  9. How do you stay organised and prioritise your work? See answer
  10. What metrics do you look at to measure your success as a logistics coordinator? See answer
  11. What new logistics skills or techniques have you learned in the last year? See answer
  12. What logistics software or tools do you have experience with? See answer
  13. What skills do you think a good logistics coordinator should have?
  14. What’s the biggest shipping issue you’ve had and how did you solve it?
  15. How do you reducedistribution costs?
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Logistics Coordinator Interview Questions and Answers

What skills do you think a good 5577420logistics10.81logistics coordinator7.28supply chain3.88coordinator3.26warehouse1.578589700477500.0026911.7366000.00YEARLY19555462025-09-012025-09-302025-08-012025-08-312025-10-05Logistics Coordinator should have?

The aim of this question is to assess the candidate's understanding of the role. What to look for in an answer:

  • Strong understanding of the role
  • Experience as a logistics coordinator
  • List of skills you agree a logistics coordinator should have

Example:

"I think a good logistics coordinator should have a keen eye for detail. This allows them to make informed decisions and keep track of all their shipments. They should also have strong communication and interpersonal skills. Logistics coordinators work closely with a team, so they should be able to build strong professional relationships and motivate their colleagues."

How did you streamline the shipping and transportation process at your last company?

The aim of this question is to assess the candidate's experience and ability to work efficiently. What to look for in an answer:

  • Experience as a 5577420logistics10.81logistics coordinator7.28supply chain3.88coordinator3.26warehouse1.578589700477500.0026911.7366000.00YEARLY19555462025-09-012025-09-302025-08-012025-08-312025-10-05Logistics Coordinator
  • Strong ideas for streamlining the shipping and transportation process
  • Good attention to detail

Example:

"To streamline the shipping and transportation process at my last company, I talked to my supervisors about implementing less than truckload shipping. We partnered with a warehouse nearby and both fill trailers halfway to ensure our shipments can go out quickly, as we don't need to wait until they're full. This cut shipping times almost in half, so everyone was happy."

What's the biggest shipping issue you've had and how did you solve it?

The aim of this question is to assess how well the candidate overcomes common logistics issues. What to look for in an answer:

  • Ability to work well under pressure
  • Strong problem-solving skills
  • Experience in a similar role

Example:

"One of the biggest shipping issues I've had was an entire truckload of packages arriving at the wrong place. Our driver picked up the wrong order form and delivered the shipment four hours away in the wrong direction. The client needed the shipment that day, so we packed her order again and shipped it off quickly. Thankfully, we had enough product to recreate the order. When the original truck came back, we simply unpacked it and put the inventory back. I talked to the driver about double-checking every order form before they leave in the future."

What would you do if your customer received a damaged product?

The aim of this question is to assess the candidate's problem-solving skills and ability to provide excellent customer service. What to look for in an answer:

  • Established process for handling damaged products
  • Strong communication and interpersonal skills
  • Ability to prioritise customer service

Example:

"If a customer received a damaged product, I would start by apologizing and letting them know I will send them a new shipment right away. After putting the order through, I would investigate how the damage happened to try to prevent it from happening again. If necessary, I would complete any damaged product paperwork."

What day-to-day tasks did you perform in your last position?

The aim of this question is to assess the candidate's experience and understanding of the role to determine if they would be a good fit for your team. What to look for in an answer:

  • Experience with daily tasks similar to yours
  • In-depth understanding of the role and its duties
  • Willingness to adapt to new daily tasks

Example:

"In my previous position, I always started my day by checking my e-mails and voicemails to see if clients had any questions or concerns I needed to address. I would then start preparing our shipments for the day to ensure we meet our deadlines. I would end my day with any necessary paperwork or meetings."

Have you ever negotiated with a supplier?

The aim of this question is to assess the candidate's negotiation skills and ability to stay within a budget. What to look for in an answer:

  • Experience working with suppliers
  • Ability to adhere to a budget
  • Strong negotiation skills

Example:

"In my previous position, I negotiated with one of our biggest suppliers to stay within our budget. They wanted to raise the price of one of our weekly orders. The price increase would be out of our budget, but I enjoyed working with the supplier, so I proposed a larger weekly order. The supplier was happy with the consistent business and I was able to stay within the budget."

How would you describe your management style?

The aim of this question is to assess the candidate's leadership skills and ability to manage a team. What to look for in an answer:

  • Knowledge of different management styles
  • Ability to adapt their management style when necessary
  • Strong leadership skills

Example:

"I would describe my management style as authoritarian, which helps me provide clear directions and responsibilities to my team. It creates a more productive workplace as no one is confused about what they should be doing. I do also consider my team's input as hearing different perspectives is a great way to make informed decisions."

What do you do to ensure your work environment is safe?

The aim of this question is to assess the candidate's knowledge of warehouse health and safety regulations. What to look for in an answer:

  • In-depth knowledge of health and safety regulations
  • Ability to create a safe work environment and encourage others to do the same
  • Willingness to undergo further health and safety training

Example:

"To ensure my work environment is safe, I wear the proper PPE, such as steel-toe shoes and safety vests. I encourage my team to do the same and post information sheets around the warehouse about the correct PPE. I also ensure walkways and doorways are clear of debris or packages so there are no tripping or fire hazards."

How do you reduce distribution costs?

The aim of this question is to assess the candidate's experience with budgeting and lowering distribution costs. What to look for in an answer:

  • Experience creating and implementing a budget
  • Ability to lower distribution costs and increase profit
  • Good ideas for reducing distribution costs

Example:

"To reduce distribution costs, I always try to partner with other shippers. This allows us to ship products together when they are going to the same place, saving time and money. I also try to encourage customers to make larger orders by building strong professional relationships with them. Larger orders will cut shipping costs as we will be spending less money constantly shipping small orders."

Do you know what supply chain management is?

The aim of this question is to test the candidate's technical knowledge. What to look for in an answer:

  • In-depth industry knowledge
  • Strong understanding of supply chain management
  • Confidence in their knowledge and answer

Example:

"Supply chain management is overseeing a product from development to delivery. This includes every aspect of the development and distribution of products, such as the finances, deadlines and people involved. Supply chains are used to make processes more efficient and affordable. Essentially, supply chain management is an outline of how a company will create a product all the way to how and when they will ship it."

Have you ever had a disagreement with a team member? What happened?

The aim of this question is to assess the candidate's conflict resolution skills and ability to work well as a team. What to look for in an answer:

  • Strong problem-solving and conflict resolution skills
  • Ability to work well as a team
  • Experience working with a team

Example:

"I did have one disagreement with a colleague once where they insisted a truck had left on time, but I could see it outside the warehouse still. They showed me that their pre-departure checklist was complete and the order form the truck driver takes was missing. We walked out to the truck and saw that it had all of their orders on it still, but no driver. Upon further investigation..."

How do you stay organised and prioritise your work?

The aim of this question is to assess the candidate's organisational skills and ability to know what tasks to prioritise. What to look for in an answer:

  • Strong organisational skills
  • Ability to multi-task when necessary
  • Knowledge of what tasks they should prioritise

Example:

"To stay organised, I carry around a planner. My planner has daily, weekly, and monthly entries that allow me to plan all of my tasks and deadlines. I create a daily to-do list as well with my highest priority tasks at the top to ensure I get them done first."

What metrics do you look at to measure your success as a logistics coordinator?

The aim of this question is to assess the candidate's industry knowledge and ability to measure their success. What to look for in an answer:

  • Experience using metrics to measure their success
  • In-depth industry knowledge
  • Experience as a 5577420logistics10.81logistics coordinator7.28supply chain3.88coordinator3.26warehouse1.578589700477500.0026911.7366000.00YEARLY19555462025-09-012025-09-302025-08-012025-08-312025-10-05Logistics Coordinator

Example:

"To measure my success as a logistics coordinator, I look at a number of metrics. I consider delivery frequency. If we're making a lot of deliveries successfully, we are doing well. I also look at turnaround times and journey times. I want deliveries to be as efficient as possible, so the smaller those numbers are, the better. Finally, I consider how full our vehicles are. I don't want to send out empty or half-empty trucks continuously, so the fuller they are, the better."

What new logistics skills or techniques have you learned in the last year?

The aim of this question is to assess the candidate's skills and ability to improve their knowledge. What to look for in an answer:

  • Passion for their work and increasing their knowledge
  • Possession of skills you're looking for in a 5577420logistics10.81logistics coordinator7.28supply chain3.88coordinator3.26warehouse1.578589700477500.0026911.7366000.00YEARLY19555462025-09-012025-09-302025-08-012025-08-312025-10-05Logistics Coordinator
  • Willingness to improve their skills and knowledge

Example:

"I have recently learned how to use a new project management software called ClickUp. ClickUp helped me be more productive and stay organised as I can manage budgets, track milestones and keep track of inventory with it."

What logistics software or tools do you have experience with?

The aim of this question is to assess the candidate's experience with software or tools you may use. What to look for in an answer:

  • Experience with the same software or tools you use
  • Willingness to learn how to use new software or tools
  • Knowledge of common software or tools

Example:

"In my previous role, I used Rose Rocket's transportation management software. This helped me track our shipments and customers more efficiently. I also used FreightPOP for creating invoices, printing labels, and establishing budgets. I would also be happy to learn how to use any new software or tools that you prefer."

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