'I have five years of experience working with electric and hybrid vehicles. This has involved extensive work with electric batteries, high voltage electrical systems and the correct health and safety procedures for fixing them. I am also confident providing feedback to electric vehicle owners during checkups.'

'My work has involved extensive use of hand tools. I have used wrenches to tighten and loosen bolts, including impact wrenches for unscrewing large bolts on wheels or torque wrenches to ensure a bolt is at the correct tightness. I consider which tool is relevant to the job on a case-by-case basis, looking at which components I am dealing with and whether I need leverage, force or grip.'

'Yes, in my previous role as a junior car mechanic, I worked as part of a busy workshop team where we often collaborated on diagnosing and repairing complex issues. For example, we once had a vehicle with an intermittent electrical fault that wasn’t showing up on standard diagnostics. I worked closely with another mechanic where we shared our observations, tested components together and eventually traced the issue to a faulty sensor. It was a great example of how joint knowledge and positive collaboration can solve problems more efficiently.'

'When training up junior Car Mechanics, I first establish what tasks they're able to complete under my supervision. We then practise working on these together, before moving onto more challenging and complex tasks. I encourage them to ask plenty of questions so that I know they understand how to proceed correctly with the task. I also adapt to different learning styles so that they are comfortable and in the best position to learn.'

'When a mechanical issue comes up, I start with a visual inspection and ask the client about any symptoms like unusual sounds or warning lights. I then run a diagnostic scan and check relevant components manually. For example, a car once showed an engine warning light with no clear fault code. I picked up on a rough engine sound and traced the problem to a worn spark plug and damaged coil pack. After replacing them, the issue was resolved.'

'Once I have identified the issue through diagnostics, I will provide the client with an update. I explain clearly and thoroughly what the issue is, in non-technical language, making sure they understand what’s wrong, why it matters and what their options are. I always take time to answer their questions and check they’re happy to go ahead with the work. I also make sure the quote is clear and agreed before starting any repairs. I find this helps build trust and avoids misunderstandings later on.'

'I have up-to-date knowledge of and training in onboard computer systems. I have applied this experience through using diagnostic software to identify errors and work with my team to solve them. As computer systems are often updated, I work hard to make sure my knowledge of such systems stays fresh and current.'

'I use an online calendar and project management system to track all appointments and ongoing jobs. This helps me manage my time effectively, especially on busy days when I’m balancing diagnostics, repairs and follow-ups. I always confirm time slots with clients in advance, usually by text or email depending on their preference, and let them know straight away if there are any changes. I also prioritise urgent repairs or quick turnaround jobs without compromising longer-term tasks, which helps the workshop run smoothly.'

'One of the more challenging jobs I handled was a full engine rebuild. It required careful disassembly, detailed inspection of each part and reassembly to ensure everything ran smoothly. I managed my time carefully and double-checked key steps along the way. When I encountered a stage I wasn’t fully confident about, I asked a senior team member to review it with me. Getting a second opinion helped me avoid potential issues and complete the job to a high standard. The vehicle ran perfectly after the rebuild, and it was a great learning experience.'

'First, I’d identify potential hazards in the workshop, such as moving vehicles, machinery, noise levels or exposure to chemicals. I’d assess each one based on how likely an accident is to occur and how serious the consequences could be. Then I’d record this and decide on any control measures needed, such as improved signage, PPE or changes to workshop layout or procedures. I’d also make sure the team is aware of the risks and the steps we’re taking to reduce them. Finally, I’d review the assessment regularly or after any incidents to make sure it stays up to date.'