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Sales Manager Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Sales Manager interview questions and answers.

  1. How have you contributed to a positive team culture in the past? See answer
  2. Have you ever worked with CRM software? If so, what was your experience with it? See answer
  3. How do you assign tasks to employees? See answer
  4. Describe the most difficult day you had as a sales manager. How did you handle it? See answer
  5. How do you motivate your team to work cohesively? See answer
  6. How do you navigate different personalities at work? See answer
  7. Can you give me an overview of your previous sales manager experience? See answer
  8. Have you ever experienced obstacles in accomplishing sales goals? See answer
  9. Why are you leaving your current position? See answer
  10. Discuss the culture at your previous workplace. How did you contribute to or improve it?
  11. How do you recognise employees who have done exceptionally well in their roles?
  12. Why do you want this job?
  13. How do you create schedules that consider your team members’ needs and external obligations?
  14. What is your greatest accomplishment? 
  15. When are you the happiest at your job?
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Sales Manager Interview Questions and Answers

How have you contributed to a positive team culture in the past?

A good sales manager is used to working as part of a team. You want a candidate who has experience in not only working in teams but who knows how to communicate clearly to all departments. Here is what to look for in an answer:

  • Evidence of having worked with teams
  • Willingness to be part of a community
  • Knowledge of your company culture

Example:

"I've worked with teams at my previous jobs. In my last position, I was part of a group that evaluated our equity policies. In the community, I was part of an urban planning group that developed community gardens."

Have you ever worked with CRM software? If so, what was your experience with it?

Candidates with knowledge of CRM software may work more efficiently. Experience with CRM also allows sales managers to develop new strategies and leads to satisfied customers. Here is what to look for in a successful answer:

  • Experience with CRM software
  • Experience generating leads
  • Technical skills

Example:

"I've used CRM in many of my previous jobs. I used Salesforce, in particular, to generate leads from social media and our website."

Discuss the culture at your previous workplace. Did you contribute to or improve it?

Asking this question identifies how a potential candidate will fit in with your company and how their previous experience shaped them. Here is what to look for in a good answer:

  • Understanding of the importance of company culture
  • Knowledge of what makes a positive company culture
  • Ability to motivate fellow employees

Example:

"My previous company culture was really positive, and I Ioved going to work every day. Upper management frequently invested in team-building activities that made us feel like a cohesive unit. I contributed to that company culture by showing enthusiasm when completing tasks and being accountable."

 How do you recognise employees who have done exceptionally well in their roles?

What makes an employee successful depends on the vision of the sales manager. A good sales manager will reward their employees when they do well at their jobs. Here is what to look for in their answer:

  • Strategy for recognizing achievements
  • Management and teamwork skills
  • Ability to support their staff positively

Example:

"I congratulate those who regularly work hard for the company or who produce work that exceeds my expectations. I do this by providing bonuses, additional discounts, and other forms of recognition, depending on the company's policies."

How do you assign tasks to employees?

A sales manager should know how to take advantage of their staff's skills. The sales manager will recognise the potential of their employees. Here is what to look for in a good answer:

  • Strategy for assigning tasks
  • Ability to create plans and goals for staff members
  • Communication and interpersonal

Example:

"As a sales manager, I spend a few weeks getting to know the employees under my charge. When I have a better idea of what their interests and skills are, I assign tasks appropriately. I also develop employee profiles that determine an employee's potential for advancement in their role."

Describe the most difficult day you had as a sales manager. How did you handle it?

Sales managers need to know how to manage their workloads. They also need to work efficiently in a fast-paced environment while providing customers with excellent service. Here is what to look for in a good answer:

  • Ability to work in a fast-paced environment
  • Strategies for motivating employees
  • Ability to work efficiently in challenging situations

Example:

"My worst day as a sales manager occurred last year. My company was having a large sale, and it was completely chaotic. Many employees called in sick on the second day of the sale. I got through it by prioritizing our tasks to increase efficiency."

How do you motivate your team to work cohesively?

This question provides you with insight into the kind of leader the candidate is. Their answer will inform you of how they plan to work with their team members. Here is what to look for in an answer:

  • Enthusiasm for the role
  • Teamwork
  • Real-life examples of motivating teams

Example:

"The key to having motivated employees is ensuring they enjoy what they're doing and that they feel connected to their coworkers. To improve their motivation, I reserve a part of our budget for team-building activities, conferences, and training."

How do you navigate different personalities at work?

Sales managers have to navigate multiple types of personalities throughout the day. This question provides you with insight into the candidate's interpersonal skills and whether they can manage their employees' emotions and personalities throughout the day. Here is what to look for in an acceptable answer:

  • Sales manager experience
  • Excellent communication skills
  • Understands the responsibilities of the sales manager

Example:

"I'm used to working with several personality types. As a sales manager, it's important to know how to navigate these personalities and deescalate any potential conflicts that arise. One of the best ways to get everyone to work well together is to invest in team-building exercises and promote a healthy company culture."

Why do you want this position?

This question gives you information about the candidate's priorities. It also provides you with an idea of what they can bring to the sales team. Here is what to look for in a good answer:

  • Enthusiasm about the position
  • General knowledge of company values
  • Knowledge of the role

Example:

"I want this position because this company's values match my own. I also have the perfect combination of personal and professional experience to fill this role properly."

Can you give me an overview of your previous sales manager experience?

The answer to this question provides you with some information on how the candidate has worked in previous positions. It'll provide you with information on how the candidate can fit into your team. Here is what to look for in a good answer:

  • Previous sales experience
  • Knowledge of sales manager position
  • Soft and hard skills that fit the role

Example:

"I've been working in sales for the majority of my career. I love this field because it provides me with the opportunity to work in management and with customers. I first started out as a cashier in a smaller company and from there, I started working my way up. I'm also autonomous and care about doing well when I work somewhere."

How do you create schedules that consider your team members' needs and external obligations?

This question shows how the candidate manages their time and the time of their employees. It also demonstrates how the candidate prioritises their employees' needs. Here is what to look for in an answer:

  • Listens to the needs of employees
  • Strategy in creating schedules
  • Shows compassion toward employees

Example:

Example:

"I create schedules by asking my employees what their availabilities are. From there, I ask what their external priorities are to see if I can meet those. Once I have an idea of when they can work, I then go over any schedule conflicts. I try to make the schedule work for everyone by seeing where employees can compromise."

Have you ever experienced obstacles in accomplishing sales goals?

The candidate's answer to your question will tell you how they manage obstacles in the workplace. It'll also determine whether they have a strategy to keep working toward goals. Here is what to look for in a good answer:

  • Ability to persevere
  • Understanding of job position
  • Relevant hard and soft skills

Example:

"Budgeting issues and scheduling problems with employees are some obstacles I've experienced most often in my career. I deal with these by making a plan, communicating effectively, and prioritizing tasks."

Why are you leaving your current position?

This question will give you insight into what the candidate's previous work experience was like and what they did and didn't like about their previous position. Here is what to look for in a good answer:

  • Respect for previous employer
  • Enthusiasm for the position
  • Understanding of company goals

Example:

"My previous employment simply wasn't aligned with my own values. I loved working with my previous employer, and they taught me a lot about this industry. That being said, I knew it was time to move on."

When is your biggest accomplishment?

This question will identify what the candidate considers to be an accomplishment. It also provides you with information about how you're going to assign the candidate tasks. Here is what to look for in a good answer:

  • Self-reflection and awareness
  • Previous accomplishment
  • Provides real-life situations

Example:

"My biggest accomplishment occurred a few years ago. One of my previous employers was having a big sale for the company and I had to organise it. Half our proceeds went to charity. It was a big success, and I loved it."

When are you the most happy with your job?

The candidate's answer to this question will determine how they're going to work with your team. It'll also give you a base to know whether they'll be happy in their role. Here is what to look for in an acceptable answer:

  • Knowledge of job responsibilities
  • Describes pros and cons 
  • Interpersonal and communication skills

Example:

"I'm most happy with my job when my employees and coworkers are satisfied with theirs. This tells me I'm being the best manager I can be and that I'm having a positive impact on those around me."

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