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Office Coordinator Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Office Coordinator interview questions and answers.

  1. Can you tell me about your work experience as an Office Coordinator? See answer
  2. How do you maintain confidentiality? See answer
  3. How do you manage your time and stay organised as an Office Coordinator? See answer
  4. As an Office Coordinator, what skills make you stand out? See answer
  5. Imagine a customer calls the office for information and becomes upset. How would you handle this situation? See answer
  6. How do you feel about working in fast-paced offices? See answer
  7. Describe a time you worked as part of a team. See answer
  8. How do you minimize errors and ensure your work is accurate? See answer
  9. Can you describe a challenging administrative task you have handled in the past? See answer
  10. How do you measure your success as an Office Coordinator? See answer
  11. What strength do you have that would make you an excellent Office Coordinator? See answer
  12. Why do you want this Office Coordinator job? See answer
  13. Would you prefer to coordinate office activities in the back office or front office? See answer
  14. Imagine an executive didn’t want to work with you. What would you do?
  15. What would you do if a customer called the office to ask a question you didn’t know the answer to?
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Office Coordinator Interview Questions and Answers

Can you tell me about your work experience as an Office Coordinator?

This question helps you find out more about an Office Coordinator's professional background. Pay attention to a candidate's ability to summarise their work history and relate it to the position. What to look for in an answer:

  • Preparedness for the interview and reflection on your expectations
  • Relevant work history
  • Lessons learned and skills gained

Example:

"My first job as an Office Coordinator was for a healthcare organisation in Ontario. I supported all entry-level medical professionals and ensured the office operated smoothly. Five years later, Hills Inc. hired me to support all office staff in its headquarters. I developed my computer literacy and interpersonal skills there, and I'm eager to use them in this position at your company."

How do you maintain confidentiality?

Office Coordinators typically have access to confidential documents and sensitive information. This question helps you understand how seriously a candidate takes office confidentiality and what they do to keep information secure. What to look for in an answer:

  • Knowledge of how to handle customer and employee data
  • Understanding of the importance of maintaining confidentiality
  • Integrity, truthfulness, and business ethics

Example:

"Maintaining confidentiality is an important aspect of my job. I always keep electronic data in a password-encrypted filing system. When handling paperwork, I store each document in a file cabinet. Finally, I make sure only authorised employees have access to these storage systems to prevent leaks."

How do you manage your time and stay organised as an Office Coordinator?

Office Coordinators often have several administrative and clerical tasks to complete daily. The goal of this question is to learn about a candidate's organisational skills. What to look for in an answer:

  • Ability to use technology to stay organised
  • Knowledge of office management software
  • Understanding of the importance of staying organised

Example:

"I make sure I plan my day before work hours begin. Slack and Trello are tools I use for office management. In my experience, keeping office environments free of clutter and prioritizing tasks helps me to stay focused. I believe I'm highly organised and good at managing my time. I also set reminders to keep up with deadlines."

As an Office Coordinator, what skills make you stand out?

Office Coordinators need a combination of excellent technical and interpersonal skills to succeed in their roles. This question reveals whether a candidate understands the important skills of an Office Coordinator. It also gives you insights into which qualities an Office Coordinator has. What to look for in an answer:

  • Interpersonal and communication skills
  • Interest in career development and applying skills
  • Proficiency with computers and keen attention to details

Example:

"My interpersonal skills make me stand out as an Office Coordinator. In my five-year work experience, I have learned how to relate with others and offer actionable advice. In a previous role, I gained a reputation among my supervisors and colleagues as the friendliest employee. My excellent verbal and written communication skills also enable me to write detailed reports and provide support to team members."

Imagine a customer calls the office for information and becomes upset. How would you handle this situation?

This question assesses how the candidate would handle a difficult situation that involves a customer, and whether they could stay calm under pressure. Pay attention to the following:

  • Ability to diffuse difficult situations
  • Politeness, empathy, and professionalism
  • Conflict-resolution skills

Example:

"If a customer became upset, I'd first listen to their concerns. Then I'd politely ask what information they need and try to calm them down. I'd make sure I maintain my composure and voice level and offer solutions. I always make sure I'm respectful when trying to diffuse difficult situations."

How do you feel about working in fast-paced offices?

Office Coordinators often need to complete administrative and clerical tasks quickly and continuously. This question helps you determine whether a candidate is a good fit for your organisation. What to look for in an answer:

  • Experience working in a fast-paced environment
  • Ability to achieve work-life balance
  • Honesty and ability to multitask

Example:

"I'm always happy to work in fast-paced offices. My last two roles required me to adapt to this work style, and I found plenty of ways to multi-task. For example, I often separated administrative tasks that took longer from those I could do automatically. This helped me complete a sizeable amount of tasks quickly and easily. I also make sure to prioritise my tasks so I'm completing the most important ones first."

Describe a time you worked as part of a team.

Depending on your organisation, an Office Coordinator may need to work as part of a team. An excellent Office Coordinator knows how to delegate tasks and motivate others. What to look for in an answer:

  • Strong teamwork skills
  • Experience working as part of a team
  • Interpersonal skills

Example:

"Working as part of a team helped me realise that office workers can learn quickly from each other. I always try to build healthy relationships with my teammates, and I enjoy being a team player. In my last role, I planned and coordinated the company's social events with human resources professionals. I found spending time with my colleagues was always enjoyable."

How do you minimize errors and ensure your work is accurate?

When submitting documents, monitoring stock levels, or performing related tasks, an Office Coordinator must make sure their work is accurate. This question helps you assess a candidate's attention to detail. What to look for in an answer:

  • Strategies to ensure accurate work
  • Understanding of why tasks must be error-free
  • Knowledge of how to use technological tools to double-check work

Example:

"I have strong attention to detail, which helps to submit accurate work. In my last job, my office manager sent all paperwork and electronic documents to me because she trusted my ability to spot errors. I proofread the documents, double-checked them, and corrected all mistakes appropriately."

Imagine an executive didn't want to work with you. What would you do?

This question reveals how a candidate would handle conflict with upper management and adhere to company protocols. What to look for in an answer:

  • Conflict-resolution skills
  • Politeness and professionalism
  • Ability to make good decisions.

Example:

"If an executive didn't want to work with me, I'd first make sure my response follows company protocols. I would probably reach out to them and try to understand their reason. I'd politely suggest a way around the issue to ensure our conflict doesn't interfere with our responsibilities. If they didn't want to find a solution or discuss it with me, I'd inform the employee relations officer of the situation."

What would you do if a customer called the office to ask a question you didn't know the answer to?

While Office Coordinators need to know answers to frequent requests, a good candidate understands when to redirect questions. This question helps you evaluate an Office Coordinator's commitment to helping customers get correct information. What to look for in an answer:

  • Honesty
  • Knowledge of when to direct questions to the appropriate employee
  • Drive to provide customers with accurate information and avoid false promises

Example:

"I'd politely ask the customer to hold on for a few seconds while I ask my colleague whether they knew the answer. If they couldn't wait, I'd offer to call them back when I have the right response to their question. I'd also redirect their question to the appropriate employee if my coworker didn't know the answer and follow up with the customer."

Can you describe a challenging administrative task you have handled in the past?

This question reveals what a candidate considers a challenge. It also tells you how an Office Coordinator handles challenges. What to look for in an answer:

  • Critical-thinking skills
  • Drive to overcome challenges
  • Attitude to work

Example:

"At my previous job, my office manager asked me to review the department's stock levels. I had no experience carrying out this task, but I was confident in my abilities as an Office Coordinator. I reached out to my mentor, who gave me an action plan to follow. Accurately monitoring stock levels helped the office manager place reorder requests ahead of time."

How do you measure your success as an Office Coordinator?

This question helps you determine how seriously an Office Coordinator takes personal and professional development. A candidate that seeks to improve their skills and track their progress would be an asset to your organisation. What to look for in an answer:

  • Knowledge of technological tools to track progress
  • Interest in personal and professional development
  • Understanding of the importance of measuring success

Example:

"I keep an Excel spreadsheet of my goals and how I'm progressing as an Office Coordinator. Having an ambitious personality has helped me to feel determined in performing my administrative and clerical duties. I also share these goals with my trusted friends and ask for regular feedback from my supervisors."

What strength do you have that would make you an excellent Office Coordinator?

By asking this question, you can determine whether a candidate's strength aligns with your company's needs and the job's responsibilities. What to look for in a candidate's answer:

  • Understanding of your requirements for an Office Coordinator
  • Interpersonal skills and attention to details
  • Desire to apply their strength at work

Example:

"My excellent work ethic is one of my greatest strengths. When I focus on an administrative task, I put my best into completing it well. This principle helped earn a promotion at my last job, and I look forward to applying it in your portfolio management firm."

Why do you want this Office Coordinator job?

This question assesses what attracted a candidate to your Office Coordinator job opening. What to look for in an answer:

  • Career goals that align with yours
  • Drive to contribute to your organisation's goals
  • Enthusiasm for your Office Coordinator position

Example:

"I want this job because I see it as an opportunity to develop my skills and switch careers from office administration to office coordination. Your organisation is popular for providing rental assistance to people, and I'd love to contribute to your goals. I believe working with more experienced employees at your organisation would expose me to the realities of the career I want to pursue."

Would you prefer to coordinate office activities in the back office or front office?

This question helps you determine how an Office Coordinator might fit into your organisation. Back office roles support front office activities. What to look for in a candidate's answer:

  • A logical reason for their preference
  • Personality traits that suit their preference
  • Understanding of the duties of a front office and back Office Coordinator

Example:

"I prefer a front office role. I enjoy interacting with employees and relating with customers directly. I believe my friendly nature uniquely suits front office positions. However, I'm open to taking up a back office position in your organisation."

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