This question helps you evaluate whether the candidate understands some of the basic technical terms in the quality assurance industry. The ideal candidate would be able to define each term and differentiate between them clearly. What to look for in the candidate's answer:

• Mastery of the definitions
• Ability to differentiate the terms
• Knowledge of how the terms apply in the quality assurance industry

Understanding the candidate's experience with testing documents is crucial since it's an integral part of quality assurance. If they have experience with testing documents, they can tell you what they might include in one. For candidates who don't have experience with testing documents, they can describe what they are and their importance in quality assurance. A good response includes:

• A description of what a quality assurance document is
• The importance of testing documents in quality assurance
• The candidate's experience with testing documents

This question informs you on whether the candidate understands the importance of public speaking in quality assurance. It also helps you discover whether the candidate clearly understands the duties associated with their role. An ideal candidate would probably cite instances when their public speaking skills helped them perform their duties effectively. What to look for in an answer:

• Knowledge of a quality assurance engineer's responsibilities 
• An explanation of how public speaking applies in quality assurance
• Instances when the candidate used public speaking in their job

In their line of work, QA engineers faced many challenges. You want to ensure that the candidate you select for the position can handle problems efficiently and calmly. Understanding how they overcame their greatest challenge will likely give insight into their problem-solving skills and creativity. A satisfactory response demonstrates:

• Familiarity with common QA problems 
• An incident where they faced a great challenge
• How they overcame the challenge

Understanding the meaning of essential technical terms like 'test strategy' in QA assures you that the candidate is knowledgeable in the field. People often confuse 'test strategy' with 'test plan.' Listen for whether the candidate describes one instead of the other. A good response includes:

• Familiarity with the term
• An understanding of how the term is applied in QA
• An accurate definition that doesn't overlap with the test plan's description 

Sometimes workflow may be inconsistent for QA engineers, and several tests could be sent in at once that require attention. In such cases, prioritization, excellent time management, and organisation are important in ensuring that all the tests are attended to in good time. The ideal candidate could draft a work plan while putting all essential factors into consideration. What to look for in an answer:

• A clear and efficient system for prioritizing tasks
• Excellent organisational skills
• Impressive time management skills

In quality assurance, several tools are used by testers to implement software. It would be wise to hire a candidate who understands the different tools and their uses. A good response includes:

• Knowledge of common automation tools
• How the named tools are used in QA
• Experience with a variety of tools

This question helps you to know whether the candidate understands their key responsibilities and has experience as a QA engineer. The ideal candidate can list both common QA duties and others they learned while on the job. What to look for in the candidate's response to this question: 

• Duties that are specific to a QA engineer
• Knowledge of the field
• Experience performing QA engineering duties

This question informs you whether the candidate understands the role they're expected to play and the necessary skills to accomplish their tasks. It would be wise to choose a candidate who can list skills that are specific to the position. Also, the candidate can state how they used their skills as a QA engineer. A good answer includes:

• Skills specific to QA engineers
• Experience using those skills in QA
• A clear understanding of the responsibilities of a QA engineer

Verification and validation are important processes in QA. This is a technical question that will provide further insight into the extent of the candidate's QA knowledge. You may want to hire a candidate who can accurately distinguish between the two and explain their experience with either. What to look for in a good answer:

• A clear distinction of the terms
• How both processes apply in QA
• Experience with either or both processes

This question informs you of the candidate's software preferences and thus their specialties in QA engineering. It also gives you insight into whether their specialties match your company's preferred software. The ideal candidate would explain why they prefer their chosen software, and you can decide whether their choice is well-informed. What to look for in a satisfactory answer:

• Specific software they prefer using 
• A logical reason behind their preference
• How the software has made them more efficient

Errors occur even in QA despite efforts to avoid them by QA engineers. The software can sometimes fail, and the result could be a faulty product released into the market. It would be wise to hire a candidate who can react favourably under such circumstances to achieve the best possible outcome for the company. A suitable answer includes:

• Excellent communication skills
• Problem-solving skills
• Ability to maintain composure

Testware is an integral part of quality assurance. A good candidate would explain what it is and why it's essential for quality assurance. They can also cite instances when they used it in previous employment as a QA engineer. What to look for in an appropriate answer:

• The understanding of testware
• Reasons testware is important in QA
• Experience using testware

Understanding the candidate's motivations for pursuing a career in QA gives you more information on who they are as a person. It also helps you determine whether they'd be a good fit for your company based on their values and work ethic. A suitable response includes:

• Their reasons for pursuing a career in QA engineering 
• Personal experiences that inspired their choice
• Personal values they exercise in their work

This question allows the candidate to sell themselves and their skills. Also, it informs you on whether they did any research on your company before the interview. A  good candidate would match their skills and experience to your company's needs. A good response includes:

• A confident expression of why they're the best candidate for the job
• Knowledge of how your company works
• how their skills and experience would be instrumental to your company's progress