"In my most recent position, we often had issues with clients not providing all the information we needed during their onboarding process. I evaluated previous projects to identify when client communication slowed, and I developed a new onboarding procedure to streamline what we needed from them to begin the project successfully. After using the project for six months, our team reduced the average completion time of projects by two weeks because of improved client communication."

"At the beginning of each project, I review our project timeline and our conversations with the client. I identify which tasks may be the most difficult or may cause problems, and I consider the hard deadlines we've set. Based on these factors and my project team, I prioritise the tasks I believe will require the most client engagement and may hinder progress, so we can resolve any potential issues before the client becomes distracted with their own matters to handle."

"I earned my PMP certification last year, and I'm planning to earn my PRINCE2 certification later this year. I chose to earn my PMP certification first to solidify my skills as a project manager and learn new techniques. However, I'd also like to earn my PRINCE2 certification to broaden my understanding of various project management frameworks."

"I would describe myself as an autocratic leader. I believe in the value of creating detailed structures and plans for project success, and I'm confident in my abilities to create timelines and delegate tasks effectively. It's also important to me to maintain open communication with everyone involved in the project to avoid miscommunication and ensure success."

"When working on a recent project, a software engineer expressed concerns about the proposed deadline for an upcoming update that senior management provided. I asked the software engineer to create a list of how long it would take to address all the requested features, and I took the list to senior management to review and determine which features they could delay. Based on this, I adjusted the timeline for the current update and began drafting the timeline for the following update with the remaining features."

"As a project manager at a marketing agency, I recently led a project that almost completely stalled. However, the issue was primarily a result of the client being unsure of what the right step was for them, leading to internal debates in their organisation about the project scope. I asked to meet with all key stakeholders, and, by working together, I provided recommendations to move the project forward and satisfy their requirements."

"In my opinion, being proactive as a senior project manager is critical in ensuring my project is successful. Taking a proactive approach allows me to understand the scope of the project fully, helping me to identify potential challenges early in the process. This allows me to build the best possible team and delegate tasks accordingly."

"As a senior project manager, it's important to me that each person working on the project understands the scope of the project and how they specifically contribute to its success. At the beginning of each project, I like to host a kickoff meeting with all the team members. I review the project scope, the client expectations, and key deliverables and provide tentative deadlines, asking for feedback before finalizing my timeline."

"As a senior project manager, I am in constant communication with my team and clients to avoid miscommunication. When possible, I like to communicate with stakeholders and clients over the phone or in person to prevent misunderstandings, and I always follow up with a written recap of what we discussed. I take a similar approach for communicating with my team, but I lean more heavily on written communication, such as email or instant messaging, to request updates so they don't feel micromanaged."

"In my most recent position, I worked with a client who said they felt underwhelmed by the website we created for them when we sent a preview for them to review. I scheduled a meeting with the client immediately, and I listened to their feedback about the website compared to what they envisioned. Based on our previous meetings, this meeting, and our available timeline, I proposed small but effective changes to make the website better align with their vision while still meeting the established deadline."

"As a senior project manager, it's important to me that each member of my team feels heard, valued and respected. I begin each project with a team meeting to review everyone's role in the project and how their work contributes to overall success, and I invite each member to a one-on-one meeting for them to express any concerns. I continue team meetings throughout the project, ensuring a collabourative approach and recognizing individual success, while still emphasizing the success of the team."

"At my last company, we had a dissatisfied client who cancelled their contract. They felt frustrated with our product offerings compared to what they expected, and I was unable to provide them with a compromise. I used this opportunity to meet with the sales team to learn more about their approach, and I learned to establish expectations and possible results more clearly earlier in the process."

"As a project manager, I work with team members from a variety of departments. I like to meet with my team members regularly to discuss their goals and how I can help them succeed, what motivates them, and the type of work they enjoy the most. I delegate tasks based on our conversations, and I follow up with each person often to monitor their success and see how I can best support them."

"Before I think about who I want on my team, I review the scope of the project and think about the client and if we've had clients similar to them, and, if so, who worked on those projects. I prioritise individuals with previous experience with similar tasks. Once I select team members, I like to have a team lunch for everyone to meet each other in a casual setting."

"My interpersonal and organisational skills make me an exceptional project manager. My interpersonal skills help me get to know my team and clients better, helping everyone to feel supported. My organisational skills ensure I manage all tasks properly, preventing miscommunication and missed deadlines."