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Administrative Officer Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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An Administrative Officer, or Office Administrator, performs all administrative and clerical tasks necessary for an organisation or company. Their duties include budgeting, organising company records and schedules and managing office inventory.

Administrative Officer duties and responsibilities

Some of the specific duties and responsibilities of an Administrative Officer include:

  • Answering questions about the company by phone or email
  • Taking inventory and ordering office supplies
  • Greeting visitors at the reception area
  • Scheduling meetings and taking notes
  • Updating computer records
  • Maintaining office correspondences
  • Making travel arrangements for staff if necessary
  • Printing and photocopying paperwork

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Administrative Officer Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does an Administrative Officer do?

An Administrative Officer is responsible for the day-to-day administrative tasks of an organisation, including receiving and forwarding communications, managing payroll and accounting tasks, scheduling and taking care of general clerical tasks. Administrative Officers are highly organised people who understand the needs of the company and help it run more efficiently. Usually, this is an entry-level position and the Administrative Officer is responsible for all office paperwork, records and overall customer service. They may also be responsible for planning events and as serving as front-desk officers, welcome incoming clients.

Administrative Officer skills and qualifications

A successful Administrative Officer candidate will have various prerequisite skills and qualifications, these include:

  • Strong organisational skills
  • Flexibility
  • Ability to work well with others
  • Excellent communication skills
  • Ability to use the latest technology for office administration
  • Sensitivity and empathy
  • Exceptional customer service skills
  • Attention to detail

Administrative Officer experience requirements

Administrative Officers candidates should have some past administrative experience. As an Administrative Officer position is considered an entry-level job, applicants can apply without having higher education college or work experience. Look for candidates that have some experience and skills in administrative work, for example through volunteering with a charity or any organisational experience through a club within their school. Also, look for candidates who have experience working with organisational technology.

Administrative Officer education and training requirements

The educational requirements for this job are minimum, perhaps an apprenticeship or having experience on a temporary contract. Higher education college courses for this position are a Level 2 or 3 Diploma in Business and Administration. Admission into a higher education college usually requires two General Certificates of Secondary Education (GCSEs) at grades 9 to 3. Some employers prefer candidates who completed an Intermediate or Advanced Apprenticeship in Business Administration. Other employers prefer applicants who have a Master’s Degree in Business or a relevant field.

Administrative Officer salary expectations

According to Indeed Salaries, the average salary of an Administrative Officer is £19,804 per year. This figure varies depending on factors, including experience, geographical location and company.

Job description samples for similar positions

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Administrative Officer job description FAQs

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