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Property Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

A Property Manager, or Senior Property Manager oversees the operation and maintenance of leased residential buildings. Their duties include inspecting properties, managing properties financially and communicating with tenants and property owners.

Property Manager duties and responsibilities

Property Managers perform several administrative and customer service tasks when managing rental properties. Their duties may vary depending on their employer and whether they work in the residential or commercial sector. Their key responsibilities include:

  • Interviewing and approving potential tenants
  • Collecting rent from tenants and sending it to property owners, and collecting property management fees from property owners
  • Inspecting properties, including grounds and communal areas for damage and maintenance requirements and reporting findings
  • Communicating with tenants and owners about the other party’s concerns and helping them resolve any issues, such as maintenance needs or noise complaints
  • Notifying tenants of rent increases, upcoming inspections and maintenance work
  • Sourcing contractors and suppliers for repairs, maintenance and property improvements
  • Maintaining property records, including signed leases, official complaints and log of income and expenses
  • Managing tenancy renewal and end of tenancy processes

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Property Management Job Description Examples:

Example 1

My client is looking to recruit an enthusiastic Property Management Negotiator to join their property management team in a friendly and busy office. Experience is not essential as training can be given but a genuine passion for property and the sector are a must.

Package

- £20k-£23k per annum basic salary depending on experience

- Permanent contract with long term career prospect

- Company pension

- Ongoing support and training

- Great company and working environment

- Chance to progress within company and career

Responsibilities

- Property management and maintenance including gas safety certificates

- General admin and customer service

- Property inspections and dealing with DPSD for deposit releases

- Communicating with tenants and landlords to resolve deposit disputes

- Assisting with daily management duties including deputising for your Property Manager if needed

- Dealing with tenancy renewals, rent increases, and serving notices to tenants

- Any other relevant duties as required

Requirements

- Excellent communication and rapport building skills

- Demonstrate you are highly motivated and proactive in driving your workload to meet targets and maintain service levels

- Excellent administration and computer skills

- Looking to further career and work with credible company long term

- Able to think outside the box and work on own initiative.

For full details please submit your CV.

IND4P

Job Types: Full-time, Permanent

Salary: £20,000.00-£23,000.00 per year

Benefits:
  • Company pension
Schedule:
  • Monday to Friday
  • Weekend availability

Experience:
  • Property Management: 1 year ID: ComRJSPrrnprthM

Example 2

We are looking for a Junior surveyor to join our Property Management team in Harpenden supporting nationwide projects working with the latest technological advancements.

KEY Responsibilities:

  • Working in conjunction with the Lead Surveyor, agree on the most appropriate technology and the most efficient method to deliver projects to drive a predictable and agreed commercial outcome for PCL.
  • Ensure adherence to the technical specifications, company standards and the agreed timescales of projects in order to ultimately meet PCL commercial expectations.
  • Work with Lead Surveyor to gain experience and knowledge in all aspects of data collection and data processing, with the aim of gaining the necessary experience and technical knowledge to develop skills over time.
  • To work flexibly, including occasional night work and work away from home when required.

Essential:

  • UK Driving Licence
  • General Surveying experience
  • Experience using AutoCAD

Job Type: Full-time

Salary: £26,000.00-£28,000.00 per year

Benefits:
  • Company events
  • On-site parking
  • Sick pay
  • Wellness programme
  • Work from home
Schedule:
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Bonus scheme

Ability to commute/relocate:
  • Harpenden: reliably commute or plan to relocate before starting work (required)

Experience:
  • Property Management: 1 year (preferred)
  • Customer service: 1 year Location: Hybrid remote in Harpenden

Example 3

Apprentice Team Ltd are currently recruiting for a business based in London, SE1 8TQ area who is looking for an Apprentice Property Management Administrator to join their growing team!

This business employs a team of professional surveyors, facilities managers and accounts staff whose aim is to deliver first class service to clients from Brighton in the South to Cardiff in The West, Newcastle in the North and Romford in the East.

LIST OF Duties

Duties include but are not limited to:
  • Dealing with leaks and the repair process that follows
  • Dealing with Insurance claims
  • Building repairs to the communal areas
  • Arranging fire safety surveys/inspections
  • Assisting with issuing work orders and invoicing
  • General liaising with residents on various queries
  • Site visits
  • Issues keys and fobs
  • Booking in contractors for work and liaising with residents to arrange access
  • Actioning items from fire, Health and Safety Risk Assessment, ensuring all risks are being addressed.
  • Keeping track of the M&E of the building to ensure all maintenance is up to date with certificates.
  • Answering phone calls and transferring them as necessary.
  • Helping to ensure compliance with lease terms and covenants.
  • Helping to regularly report to clients.
  • Helping to arrange client meetings.
  • Helping to prepare service charge budgets and year-end accounts.
  • Drafting responses to LPE1 enquires.
  • Completing LPE1’s
  • Taking meeting minutes/putting together action lists at residents meetings

LIST OF Requirements
  • Polite, friendly and approachable
  • Positive attitude
  • Reliable
  • Initiative
  • Excellent command of written and spoken English
  • Basic computer skills
  • Teamwork
  • Can-do attitude
  • Attention to detail
  • Organised
  • Good time management
  • Problem solving ability

Desired Qualifications

No specific qualifications are required however grades A
  • - C (9 – 4) GCSE maths and English would be desirable.

Training TO BE Provided

The successful candidate will complete the Level 3 Business Administrator apprenticeship qualification alongside Functional Skills maths and English at Level 2 (if needed).

Full day to day training will be provided by the employer.

Job Type: Apprenticeship

Salary: £4.81-£9.50 per hour

Schedule:
  • Monday to Friday

Application deadline: start date: 18/07/2022

Example 4

Are you looking to start a career in property letting and management? Do you want to learn how to provide fantastic customer service and high quality administration support whilst gaining a business qualification at the same time? Do you want to work in a small, friendly business where you can have a real impact?

This is a fantastic opportunity to join the property sector. We are a dynamic, award-winning provider of high-quality private rental accommodation to tenants in Bristol. From their offices in Redland, we have a fantastic track record of supporting apprentices so this is your chance to be part of a small, friendly and supportive team, learning all aspects of business support from true experts in their field. The variety of the role will allow you to develop a wide range of skills and learn about property with the opportunity to progress towards an exciting career.

Training Provided:

Next Level Training will provide comprehensive training and support throughout your 16-month apprenticeship period. This includes:

  • Level 3 Business Administration Apprenticeship Standard (14 months + gateway period)
  • Functional skills development in English, math, and ICT (if applicable)
  • Employability skills training
  • Workshops and training days at our academy and online.
  • Tutor-led workplace assessments and ongoing support

Join our team as a Level 3 Business Administration Apprentice specialising in immigration support, and embark on an exciting journey towards a fulfilling career in immigration law. Apply now and take advantage of the excellent training and growth opportunities provided by our company.

Responsibilities

Working in a small, friendly team, you’ll be helping to ensure that comprehensive support is provided to tenants, Landlords and Property Managers.

This varied role includes:

  • Assisting new tenants with referencing checks, loading all information to systems
  • Managing and issuing tenancy documentation
  • Working closely with the Property Managers to organise property inspections, tenant check ins and check outs
  • Helping with dressing properties and taking photographs
  • Answering the phone, dealing with incoming and outgoing emails and meet and greet clients
  • Managing the business marketing plan including our Facebook and Instagram sites, posting and advertising properties
  • Actioning tenancy renewals, notices to leave and rent reviews

· Managing and actioning all property safety certificates ensuring 100% compliance with required safety legislation and recommendations

  • Managing and keeping a record of property keys – signing keys in and out of the office for contractors
  • Supporting Property Managers as needed with tasks including correspondence to landlords and tenants, chasing maintenance and organising diaries
  • Ensuring that our service excellence KPI’s (Key performance Indicators) are achieved and required responses and information provided accurately and within timescale
  • Maintaining all necessary record keeping systems and management information systems ensuring that these are accurate and up to date at all times
  • Managing the office ensuring adequate supplies, a good working environment and offer improvements and ideas on business efficiencies, systems and working practices.

Progression

We have a fantastic track record of progressing apprentices beyond their training. Upon successful completion of your apprenticeship, there will be potential to progress into a property manager role.

Culture & Benefits

We are professional but friendly. Our customers know the team by name, and get to know everyone they speak to as they deliver a friendly and personal service. The team are all invested in the success of the business and input is encouraged at regular staff meetings.

You can look forward to some great perks, including quarterly service target incentives, a new business bonus, office takeaways and parking.

You’ll be incredibly well supported by a fantastic team of people.

Job Types: Full-time, Apprenticeship

Salary: £12,000.00 per year

Benefits:
  • Company events
  • Company pension
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus scheme



Ability to commute/relocate:
  • Bristol: reliably commute or plan to relocate before starting work (required)

Experience:
  • Customer service: 1 year (preferred)

Licence/Certification:
  • Driving Licence Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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Download our free step-by-step guide on encouraging healthy risk-taking
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What does a Property Manager do?

A Property Manager makes sure that any rented buildings are well-maintained and cared for and that because of this, the properties maintain or increase their value over the lease term. Property Managers also act as mediators between Landlords and tenants. They communicate with Landlords and tenants on either party’s behalf to resolve any issues on time. They also manage the financial aspects of the lease agreement to make sure property owners receive their rent on time. Property Managers are also known as Residential Property Managers if they oversee homes or flats, and Commercial Property Managers if they manage businesses.

Property Manager skills and qualifications

Property Managers use a variety of hard and soft skills to manage rental properties. A successful Property Manager will have various prerequisite skills and qualifications that typically include:

  • Verbal and written communication, including active listening, for liaising between tenants and property owners and negotiating with contractors and suppliers
  • Customer service for positive interactions with property owners and tenants
  • Analytical thinking and problem-solving for dealing with unexpected challenges
  • Business management, including scheduling, strategic planning and administration skills
  • Understanding of current building, health and safety regulations including the Landlord and Tenant Act
  • Administrative skills including filing and data entry
  • Computer literacy and confidence using Office software, teclet and Dezrez

Property Manager experience requirements

Qualified candidates have usually worked as a Property Manager or Assistant Property Manager with at least three years of experience. Assistant Property Managers work closely with Project Managers, learning skills for any Property Management role. Some employers also consider candidates who have worked in hospitality, retail or other customer service sectors for a Property Manager job.

Property Manager education and training requirements

There are no essential education requirements for Property Managers, but formal training in surveying is valuable. Many businesses prefer candidates qualified by the Association of Residential Letting Agents (ARLA) or the National Federation of Property Professionals (NFoPP). Both these bodies offer an Award in Introduction to Residential Property Management Practice for newcomers to the industry. After earning this qualification, people may obtain an Award or Certificate in Residential Letting and Property Management.

Property Manager salary expectations

According to Indeed Salaries, the average salary for a Property Manager in the UK is £27,988 per year. Salaries may vary depending on whether a Property Manager works in the residential or commercial sector, the employer, location, experience and education.

Job description samples for similar positions

If you do not require a Property Manager description, a sample for a job requiring some similar skills may be more appropriate:

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

Property Manager job description FAQs

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