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Night Auditor Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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7 min read

A Night Auditor, or Night Cashier manages a hotel books and records during the night and early morning. Their duties include accounting, payment processing and customer service.

Night Auditor duties and responsibilities

Night Auditors have accounting and customer service responsibilities. Their duties vary depending on their hotel’s services, but typically include:

  • Running night audit using property management system (PMS) software or manual methods in small hotels
  • Processing payments including room charges, debit and credit, cash and cheques
  • Processing wake-up call requests
  • Checking in and checking out guests
  • Answering guest queries and providing services as required
  • Monitoring hotel and reporting any accidents or incidents to the manager
  • Counting and securing the till at shift’s end

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Night Auditor Job Description Examples:

Example 1

Job Description


The Mercure Dartford Brands Hatch Hotel is currently recruiting for a full time NIGHT Auditor to join our team.

We are looking for a motivated individual with previous experience in a similar property with a pro-active, motivated and hands-on attitude, who has attention to detail and a passion for exceeding guest’s expectations.

Overview of Duties

- Welcome guests who arrive late

- Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures

- Is responsible for the hotel once the daytime managers are off duty

- Ensures the safety of property and people

- Follows up any customer requests (wake-up calls, taxi, breakfast room service etc)

- Writes a report on activities and incidents that occur during the night

- Ensures that guest documentation is available and up-to-date

- Respects the procedures governing invoicing and cash operations

- Is responsible for the reception's cash holdings

- Writes a nightly activity report for hotel management

- General cleaning duties

- Setup of breakfast in restaurant

Professional Experience

- Reception/Night Audit experience in similar property

- OPERA Knowledge

- Computer literate (Windows environment)

- Fluent in the national language, business English

Job Type: Full-time

Job Type: Location: In person

Example 2

This is a truly exciting time to join the Apollo Hotel. Well established 3 star hotel minutes from the city center with 126 bedrooms and large conference and banqueting, the property has undergone major redevelopment and refurbishment. Popular with Corporate and Leisure guests, the hotel is well known for its vibrant, professional, warm, friendly staff and exemplary hospitality.

Salary: Attractive - As per experience + Pension + Benefits + Staff Discounts.

Immaculate presentation, excellent communication and hospitality skills, attention to detail and guest comfort as your paramount priority, you will be the front line ambassador of the Hotel with a passion for care and providing a memorable experience to our guests.

Duties will include meeting and greeting guests in a professional manner, checking guests in and out, serving and catering, set up of conferences and banquets, security of the hotel during the night, ensuring all public areas are clean and tidy, end-of-day and night audits and other general assistance as the business needs.

Only applicants with 3 or more years of experience in a similar position will be considered.

All information provided to us will be processed with utmost confidentiality.

Applicants must be able to prove eligibility to reside and work in the UK.

Good references are a MUST.

Job Types: Full-time, Permanent

Benefits:
  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking
Schedule:
  • 8 hour shift

Ability to commute/relocate:
  • Birmingham, B16 9RA: reliably commute or plan to relocate before starting work (required)

Education:
  • GCSE or equivalent (preferred)

Experience:
  • Hotel: 3 years (required)
  • Night Auditor/Duty Manager: 1 year (required)

Language:
  • Fluent English (required)

Licence/Certification:
  • Driving Licence (preferred)

Work authorisation:
  • United Kingdom (required)

Shift availability:
  • Night shift (preferred)
  • Overnight shift (required)

Reference ID: Night Auditor/Duty start date: 23/06/2022

Example 3

Are you a night-owl? Do you enjoy multi-tasking? If this is the case… Then we want YOU to join our Front Office team! : )

Novotel London ExCeL is looking for a versatile and detail oriented Night Auditor to support our Front Office operations during night time.

*
*

What will you do?

If you enjoy when no day is the same, Then this is what you could expect to do:

  • Welcome the guests and consistently offer professional, friendly and engaging service.
  • Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Review arrivals, ensure that special requests are met and service is anticipatory.
  • Handle Guest concerns and react promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions.
  • Audit daily hotel revenues and ensure all daily transactions are balancing across all systems.
  • Ensure all financial discrepancies are justified and backed up.
  • Attend F&B facilities and provide F&B services during night time.
  • Assist in growing ALL program membership.

Who are we looking for?

If the above seems like a good challenge to you, or the next step in your career; here is then what you should bring with you:
  • A solid background in customer service is essential, a previous experience in hotels is always welcomed!
  • A creative, can-do attitude, with the ability to think outside of the box.
  • Ability to multi-task!

If this sounds like you... Then apply and let's have a chat with you ! : )

What will you get?

Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
  • Service Charge
  • Pension Scheme
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Additional holidays with service
  • Recommend a friend scheme
  • Employee Advisory Service
  • ... And much more !

Job Type: Full-time

Salary: £11.84 per hour

Schedule:
  • 8 hour shift
  • Night shift

Ability to commute/relocate:
  • London, E16 1AA: reliably commute or plan to relocate before starting work start date: 01/07/2022

Example 4

Are you a night-owl? Do you enjoy multi-tasking? If this is the case… Then we want YOU to join our Front Office team! : )

Novotel London ExCeL is looking for a versatile and detail oriented Night Auditor to support our Front Office operations during night time.

What will you do?

If you enjoy when no day is the same, Then this is what you could expect to do:
  • Welcome the guests and consistently offer professional, friendly and engaging service.
  • Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Review arrivals, ensure that special requests are met and service is anticipatory.
  • Handle Guest concerns and react promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions.
  • Audit daily hotel revenues and ensure all daily transactions are balancing across all systems.
  • Ensure all financial discrepancies are justified and backed up.
  • Attend F&B facilities and provide F&B services during night time.
  • Assist in growing ALL program membership.

*
*

Who are we looking for?

If the above seems like a good challenge to you, or the next step in your career; here is then what you should bring with you:
  • A solid background in customer service is essential, a previous experience in hotels is always welcomed!
  • A creative, can-do attitude, with the ability to think outside of the box.
  • Ability to multi-task!

If this sounds like you... Then apply and let's have a chat with you ! : )

*
*

What will you get?

Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
  • Service Charge
  • Pension Scheme
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Additional holidays with service
  • Recommend a friend scheme
  • Employee Advisory Service
  • ... And much more !

Job Type: Full-time

Salary: £11.84 per hour

Schedule:
  • 8 hour shift
  • Night shift

Ability to commute/relocate:
  • London, E16 1AB: reliably commute or plan to relocate before starting work start date: 01/07/2022

Example 5

Free use of Gym Facilities + Free Parking + Free Meals on Duty + Uniform + Training & Development Opportunities + Discounted stays across all Michels and Taylor properties

We are currently recruiting for a Night Auditor to join our team at Holiday Inn Bolton. This is a part-time position working 32 hours per week.

As a Night Auditor you would be giving your full support to the Holiday Inn Bolton front office team by providing excellent customer service, always going the extra mile for your guest and producing high-quality work connected with the following responsibilities:

·Achieve positive outcomes from Guest queries in a timely and efficient manner

·Ensure an efficient reception experience for Guests, including check in/out and complete audit procedures as required

·Ensure that both the Front of House Manager and Night Supervisor are kept fully aware of any relevant feedback from guests and/or other departments

·Demonstrate a high level of customer service at all times

·Attend appropriate training courses when required and assist with the Night Team's training and development efforts

·Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

What are we looking for?

Night Auditor working on behalf of our Guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·Positive attitude and good communication skills

·Commitment to delivering a high level of customer service

·Excellent grooming standards

·Ability to work on your own and as part of a team

·Competent level of IT proficiency

·Flexibility to work night shifts

To apply for this role

·We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks.

·In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Job Types: Part-time, Permanent

Pay: £19,385.60 per year

Benefits:
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Gym membership
Schedule:
  • 8 hour shift



Experience:
  • Hotel Reception: 2 years (required)


Work Location: In ID: HIB NA1

Example 6

Are you looking for a new and exciting challenge?

We have an exciting opportunity for a motivated, passionate Experienced Hotel Night Auditor to join our reception team at Mercure Barnsley Tankersley Manor Hotel and Spa. This is an exciting time to be joining the hotel team as we prepare for the hotel fully re-opening

You will provide efficient, prompt, courteous and pro-active service to guests, hence maximising revenue and guest satisfaction in order to achieve our financial and customer satisfaction goals. You will be part of a challenging department achieving a high standard of customer care, creating the ultimate customer experience within our busy hotel

Key Responsibilities

  • Providing a great first impression to all guests on arrival in the hotel
  • Ensuring friendly welcome and check-in in line with brand standards
  • Preparing Night Audit report and complete night auditor checklist
  • Being the Night Duty Manager
  • Integral in ensuring the security of guests and employees in the hotel at night
  • Professional and efficient handling of guest enquiries and queries
  • Undertake all training as required (e.g. first aid, health and safety, customer service).
  • Perform other duties as assigned including serving on bar, restaurant, setting conference rooms, cleaning duties, action special guest requests.

Person Specification
  • Previous experience in a similar role is required
  • Experience and knowledge of Opera PMS or similar hotel PMS preferred
  • IT literacy - intermediate user knowledge of Microsoft Office (including outlook) and experience using internet portals
  • Have a good command of written and spoken English
  • Friendly and welcoming approaching
  • Excellent interpersonal skills, including a pleasant telephone manner
  • Ability to remain calm during difficult situations or in a very busy environment
  • Excellent communication skills with confident manner
  • Good team player with a flexible approach
  • Highly motivated, dedicated and reliable
  • Be a 'night owl', who can maintain an efficient pace and positive attitude throughout the night shift
  • Must be flexible to work on rota basis (5 nights out of 7)
  • Be eligible to work in the UK on full time basis
  • Previous experience in Health & Safety and First Aid is preferable

Previous Experience IN A HOTEL Reception BASED ROLE IS Desired

Job Type: Full-time

Salary: Up to £11.50 per hour

Benefits:
  • Company events
  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking
  • Referral programme
Schedule:
  • 10 hour shift
  • Night shift

Ability to S75 3DQ: reliably commute or plan to relocate before starting work (required)

Example 7

Job: Night Auditor at Henrietta Hotel

Based in: Covent Garden, London

Full time

£10,5 per hour

Available now

ABOUT US

The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz.

Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests.

Henrietta Hotel opened in 2017 in the heart of Covent Garden, the hotel is composed of 40 rooms, divided in two buildings. The restaurant on the ground floor has been launched by Italian Supper Club last November. Drawing inspiration from the Italian food tradition, the menu explores new interpretations using local ingredients and products. The team mainly works with seasonal products and offers menus that are rich, generous and diverse.

Duties AND Responsibilities

  • Ensure the reception and coordination of arrivals and departures of guests, respecting quality standards.
  • At night, ensure the daily End Of Day closing on Opera, control cash receipts.
  • Maintain efficient administration within the department preparing and submitting operational reports on time.
  • Ensure all equipment of the department is kept clean and in good working condition.
  • At night, advance the administrative tasks such as debtor reminders, payment checks.
  • At night, ensure the check-in of potential late arrivals or apply our no-show procedure.
  • At night, ensure rounds in floors/hotel, and report non-conformities.
  • Take charge of the hotel switchboard, inform customers, and redirect calls.
  • Participate in the management of the hotel's general mailbox by replying and redirecting emails.
  • Ensure the good passage of instructions in the team as well as a good communication of information to the Housekeeping service.
  • Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant.
  • Coordinate security at the front desk/reception in order to maintain a high level of safety for all our guests, hosts, goods and material, including key inventory and guest’s belongings.

ABOUT YOU

A Night Auditor is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow:

  • Social, engaging and motivated.
  • Flexibility to respond quickly and positively to a range of work situations.
  • Be well spoken with excellent communication skills.
  • Knowledge as well as abilities in other languages would be beneficial.
  • Attention to details and customer needs.
  • Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros).

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

  • On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
  • Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
  • Staff discounts and benefits.
  • Pension scheme.

Job Types: Full-time, Permanent

Salary: £10.50 per hour

Benefits:
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
Schedule:
  • 10 hour shift
  • 8 hour shift

Ability to commute/relocate:
  • London, WC2E 8QH: reliably commute or plan to relocate before starting work (required)

Work Kingdom (required)
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
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What does a Night Auditor do?

Night Auditors balance hotel books and perform other accounting tasks during late night shifts. As they work when hotels are quietest, Night Auditors can complete essential accounting tasks that day staff do not have time for. They are responsible for some customer service duties, especially at the start of their shifts. They check in guests and take care of other requests after guest services staff have completed their shifts. They make sure hotels always have someone on site delivering customer service.

Night Auditor skills and qualifications

Night Auditors need a variety of skills to perform their accounting and customer service duties. A successful Night Auditor candidate will have various prerequisite skills and qualifications, they typically include:

  • Accounting and mathematics skills for accurate auditing and payment processing
  • Cash handling experience for counting and securing bank and processing cash payments
  • Computer literacy, including using PMS software
  • Verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
  • Customer service for positive interactions with guests
  • Knowledge of hotel operations, offers and the local area

Night Auditor experience requirements

Previous experience is not required for Night Auditors. However, some relevant experience previous customer service experience is valuable. Ideally, within the hotel industry, as they will be familiar with the way hotels operate. However, any customer service experience is helpful, especially experience in satisfying guest requests and making visitors feel valued.

Experience working night jobs is also valuable. Night workers are often self-motivated and able to work well independently without having to depend on other employees. Candidates used to working at night can stay alert and focused throughout their shifts.

Night Auditor education and training requirements

There are no educational requirements for being a Night Auditor, as most training is on the job. Most hotels prefer candidates with at least five GSCEs A-C (or equivalent), including mathematics and English. Candidates with NVQs in accounting, customer service or hospitality supervision and management is also desirable.

Operations Manager salary expectations

No salary data could be found on indeed.com/uk/salaries

Job description samples for similar positions

If you do not need a Night Auditor, a job description for a similar position may better suit your needs. Here are some job descriptions for similar roles:

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Night Auditor job description FAQs

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