Job description

Jackson Sims Recruitment are currently seeking a full time Residential Night for a permanent position at a luxury residential development in West London.

Key Responsibilities:

• You will be responsible for the day to day security needs of the residential building as well as all communal areas of the building
• Providing a high level of customer service at all times to residents, guests and external contractors
• Liaising with and supervising contractors undertaking works on-site
• Undertaking building patrols to ensure the security of the building and to report any maintenance problems to the Property Manager
• Assisting residents with queries
• Recording any incidents that occur and responding to requests quickly and effectively

In order to meet our clients expectations you must be:

• Extremely well-presented
• Polite and well-mannered
• Diplomatic and discreet
• Proactive and enthusiastic
• Security minded
• A strong problem solver
• Customer orientated
• A good communicator

Hours: 4 on 4 off, nights

Previous experience working within a front of house or concierge role would be desirable and experience in customer facing roles is essential. All successful candidates must be able to provide excellent references and be willing to undergo full vetting checks.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.

By applying for this advert, we may forward your CV to the client, please visit [website] information on our privacy policy. Jackson Sims Recruitment, experts in property & people.

Job Types: Permanent, Full-time

Salary: £28,000.00-£30,000.00 per year

Schedule:

• 12 hour shift
• Night shift

Ability to commute/relocate:

• West London: reliably commute or plan to relocate before starting work (required)

Experience:

• luxury residential concierge: 2 years (required)

Work Location: In person


Reference ID: Residential Night - West London

Concierge



Up to £10.42 p/h

We are seeking a Concierge to join our team in , working 7am-7pm across Saturdays and Sundays, every weekend.

As Concierge you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

The role will include:

• To be available to residents at all times
• Rectify any unplanned cleaning emergencies; directly where required (spillages and accidents in communal areas)
• To pro-actively deal with any maintenance and problems identified
• Parcel Management: to be responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedures
• To provide utility meter reading for all properties as and when required
• To give a clear and concise handover at the end of the shift to any follow-on team members, highlighting any events that have occurred and make follow-on staff aware of any forthcoming events
• To manage car parking to ensure everything runs smoothly
• Key Management: to issue keys only to correct personnel/residents whilst recording the signing in and out of keys in line with the company procedure
• To co-ordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance
• Building Patrols, CCTV Monitoring & Safety Checks
• Handling general enquiries such as queries, complaints and maintenance requests where necessary, conducting viewings/inspections/appointments at the request of the company
• To complete bin rotation on a regular basis

Skills and experiences:

• Basic health and safety knowledge
• Fire Marshall qualification
• SIA Badge desirable, not essential

Job Types: Full-time, Zero hours contract

Salary: Up to £10.42 per hour

Schedule:

• 12 hour shift
• Night shift

Application question(s):

• Are you able to start immediately?
• Are you happy to work Weekend days only?

Licence/Certification:

• SIA Badge (preferred)

Work Location: In person


Reference ID: Concierge

You are the Key to our success

Welcome TO A WORLD OF Opportunities -No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF Rewards

• Hourly Rateof *£11

Smart uniform provided and laundered*

• Free,healthyand high qualitymeals when on duty
• Grow your Careeryour next position could beas a Head Concierge
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ([website])
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts:with Perks at Work
• Staff accommodationdepending on availability
• Discounted car park
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Modern and inclusiveTeam Member’s areas

You will join the Concierge team, working directly in the hotel lobby.

You enjoy having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.

Are you a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!

WHAT MAKES US Special IS WHO WE ARE, AND WE ARE Hilton!

*HospitalityIntegrityLeadershipTeamworkOwnershipNow

Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.

Job Type: Full-time

Salary: £11.00 per hour

Schedule:

• 8 hour shift

Work authorisation:

• United Kingdom ID: HOT08ISX

About Us

Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking a Night Concierge to join team Rockliffe!

The Role

The main responsibilities of the Night Concierge role will be (but not limited to):

• Covering a wide and diverse range of duties ensuring a smooth and seamless service for all guests and preparing the resort for a new day’s business
• Ensure all reconciliations are correct and in line with company policy
• To answer all guest queries and deal with this in a professional and timely manner
• Ensure a quality experience is delivered to all guests whether retiring to rooms or departing the Hotel or arriving late at night or even in the morning
• Have a thorough knowledge of the hotel’s facilities, services, special events and promotions
• Working closely with the hotel management to provide the highest level of security for both guests and the property

What We Offer You

At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:

• Competitive salary
• Employee assistance programme
• Exclusive team member accommodation rates and reduced friends and family rates
• Spa usage times available to all team members
• Gym usage times available to all team members
• Fitness Classes
• 50% saving on Spa Treatments
• 50% saving on Spa Days
• 50% saving on Dining
• 20% saving on purchases within the Spa Boutique
• 20% saving on purchases within the Golf Pro Shop
• 20% saving on Golf Lessons
• 20% saving on gift vouchers
• Long Service Award including additional annual leave days and bonus payment.
• Pension Scheme for eligible team members
• Life Assurance for eligible team members
• Day in the Life of a Guest experience
• Special rate applicable when visiting other Pride of Britain hotels (subject to availability)

We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.

Please keep a look out on our social media platforms to see all of our additional team activities and incentives.

If you have a passion to work in hospitality and want to advance your skills in a leading 5

• Hotel, we want to hear from you!

Job Types: Full-time, Permanent

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Sick pay
• Wellness programmes

Schedule:

• Monday to Friday
• Night availability

Spacecare Ltd are an established national estates maintenance company offering grounds maintenance, soft and hard landscaping, specialist cleaning and winter services. Spacecare is the contractor of choice for many well-known property management companies, private owners, national companies and local governments, undertaking services on business parks, retail parks, industrial estates and commercial buildings.

The Role

Monday/Tuesday/Wednesday 08:00 to 17:00

We are looking for an experienced Front of House Concierge for an office building in Cardiff City Centre. Working with our Facilities Management team you will be expected to focus on the tenants needs by constantly innovating new and exciting ways to improve the client and tenant experience.

To be successful in this role good solid customer service skills are required. This role is ideal for somebody who already has strong Front of House skills and is looking for a new challenge.

• Ensuring the safety of the building's occupants and visitors
• Ensure the security of the building
• Monitoring of CCTV system
• Providing the main initial contact for, contractors and tenants to the building
• Liaison with Tenants on a day-to-day basis offering an efficient friendly interface
• Organise regular tenant activities and events in conjunction with local businesses.
• Continually evaluate our offering to tenants and innovate the front of house experience for the tenants in the building
• Handle and coordinate potential viewings and vacant space
• Handle any problems / complaints from the occupants effectively
• Assist with updating occupiers regarding maintenance and compliance issues
• Attend and coordinate tenant meetings
• Maintaining records regarding all mandatory and non-mandatory inspections
• Carrying out building inspections and assemble a prioritized reactive maintenance list
• Assemble regular and ad hoc reports as required by the client.
• Site meter reads
• Previous experience as a receptionist or in a similar role preferred

- Strong communication skills, both written and verbal- Excellent organizational skills and attention to detail- Ability to multitask and prioritize tasks effectively- Proficient in Microsoft Office Suite (Word, Excel, Outlook)· Any other duties deemed to be within your capabilitiesJob Types

Job Types: Part-time, Permanent
Part-time hours: 24 per week

Salary: £10.90 per hour

Benefits:

• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Cardiff: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (required)

Work Location: In ID: CF1

Job Title: Night Security/Concierge
Location: Loughborough
Hourly Rate: £9.80
Contract Type: Permanent
Hours: 24 hours per week plus overtime
Work Pattern: Saturday, Sunday and Monday from 01.00am to 09:00am.

You must be flexible to cover shifts when required 7 days a week, which include 17.00pm – 01.00am, 01.00am – 09.00am and 09.00am – 17.00pm. There is a requirement to work overtime and weekends during our busy periods.

JOB ROLE:

We’re looking for a Night Security/Concierge to be responsible for the safety & security of our customers and building. This will include carrying out checks on areas of the building as required and tackling security issues causing minimum disruption to our customers.

JOB Responsibilities:

• Meeting and greeting our guests upon arrival.
• Providing a first-class service to all guest and visitors.
• Supporting our guests with out of hours queries i.e., minor/reactive maintenance issues.
• Regular patrols of the building to ensure safety and uphold cleanliness standards.
• Distribution of post and parcels.
• Monitor CCTV footage.
• Answer alarms and investigate disturbances.
• To assist emergency services in cases of emergency.
• Inspect property to protect against fire theft vandalism and illegal activity.
• Open and lock all gymnasiums and communal areas according to the agreed timetable.
• Complete agreed paperwork.
• Show good judgement and common sense.
• Sign Study Inn Visitors in and out of the building.
• Ensure that all the Company’s rules and regulations are followed by our students.
• Complete cleaning tasks during shift as per line managers requirements.
• Empty waste bins as per line managers requirements.
• Anything else from time to time you may be asked to do.
• Ensure that you are in compliance with company’s policies and procedures.

WHAT YOU’LL NEED:

• 1-year experience in a previous Receptionist, Security or Night Concierge role is desirable.
• Experience of working in an accommodation environment such as a hotel is advantageous but not essential.
• Excellent customer service skills.
• Clear communication skills.
• Impeccable presentation.
• An outstanding can-do attitude and the desire to work as a member of a team.
• All candidates must provide proof of eligibility to work in the UK to be considered.

Benefits:

• 28 days annual leave
• Birthday bonus (additional day off on your birthday)
• Employee assistance programme
• Annual salary reviews
• Bonus scheme
• ‍Free access to on site gym facilities

Unfortunately, we do not consider students for this position, and you must be over the age of 18 to be considered.

Job Types: Part-time, Permanent
Part-time hours: 24 per week

Salary: £9.80 per hour

Additional pay:

• Bonus scheme

Schedule:

• Night shift

Application you a student?

JOB Description

Role: Casual Full Time Welcome Host/Concierge

County Hall / 133 Houndsditch

Reporting to:Senior Events Manager

Direct Reports:N/A

Overview

To deliver a high standard of welcome and ensure customer satisfaction ratings are high at all times. To maintain client focused service, politeness, and professional manner at all times.

Key responsibilities

Client Services

• To provide a warm, friendly, and professional welcome to all visitors
• To be able to use an iPad keyboard, register check-ins, and advise on which floors/rooms events take place.
• To have a strong visible presence in the entrance hall and venue and assist clients with directions or any general requests
• To handle customer complaints and resolve in a positive, pro-active manner
• To communicate customer comments and compliments to the venue team
• To ensure the working area and venue is kept tidy throughout the day
• To build relationships with event organisers, facilitators, clients and delegates alike ensuring all client preferences are recorded and recognised with the aim of giving exceptional customer care
• To assist fellow team members with any client related requirements such as in room catering, servicing and setting up of meeting rooms and overseeing day and evening client functions if necessary

Event and Office Administration

• To ensure that any information is communicated concisely to the rest of the operational team
• To ensure all changes to events are recorded for invoicing purposes
• To check that all guests lists for events are uploaded into the system
• Any other relevant event administration

Service

• To deliver waiting service during service times if and when required in a professional and pleasant manner ensuring excellent client service at all times.
• To assist food and beverages services to meeting rooms and in the restaurant, cleaning and replenishing as appropriate.
• To follow duties and daily plans as directed and as stated on the Rota.
• To ensure all catering areas are left clean and tidy as is reasonably practicable at all times and signing relevant duties off on appropriate cleaning schedules when appropriate
• To assist with washing up in the food services area and ensure catering equipment is kept clean and tidy, in accordance with Health & Safety when appropriate
• To adhere to company training programs and all related documents, and online Flow Trainings.
• To follow and support any reasonable request relevant to the position and the operations of the department.
• To liase with onsite property management when applicable.
• To maintain a happy and helpful manner and attitude throughout working hours, and being an Ambassador to the company

Health and Safety

• To carry out duties in accordance with all Health and Safety regulations and company best practice
• To comply with etc venues and statutory regulations on grooming and personal hygiene standards.
• To wear the correct uniform at all times.

General:

• To be available for staff briefings and company events including attendance at the company seasonal events .
• To be available for weekend work where necessary
• To undertake any reasonable requests for ad hoc duties by the venue team

Competencies

Experience in a similar role with client service experience

Awareness of Health and Safety issues

Good communication skills

Job Types: Full-time, Zero hours contract

Salary: £13.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Customer Service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work One location

Job Title: Night Concierge

Working Hours: 4 on 4 off shift Pattern

Department:Livingcity Asset Management

Revision Date:2024

Abito Clippers Quay

Prepared By:HR

About the role

The role of Night Concierge will be to deliver a responsive, efficient, high quality and customer focused estate management service, to ensure communal facilities and services provided in our properties are reliable, safe, and good quality. You should be able to show that you have excellent communication skills and the ability to manage a busy workload. You must have the ability to think on your feet and take responsibility and ownership for the building and staff working closely with the head office Estates team and Property Manager.

The role is your chance to have a front-line impact and influence us to create places where people want to live. You will take part in day-to-day tasks that will ultimately ensure the smooth running of the development including some caretaker duties and cleaning of the site.

You will also ensure that timely and quality services are always carried out.

Role Requirements

· Operate in line with the values of Livingcity Group of companies to deliver the highest levels of customer service. Provide a professional and knowledgeable estate and facilities service to residents in a range of developments and resolve issues efficiently and effectively.

• Building inspections – inspect and grade communal areas and estates, raising any issues, following up with appropriate corrective actions.
• Building improvements – identify opportunities to improve a development.
• Facilities management – provide a responsive and efficient estate, block and facilities management service to ensure our residents’ communal areas are pleasant and well-maintained.
• Cleaning- you will be required to clean the building to a high standard including cleaning of the communal and exterior areas of the building, bin stores, walkways, entrance ways and stairwells.
• Work collaboratively with internal colleagues and teams to ensure effective, efficient and customer focused delivery of services relating to communal areas, facilities, and estates.
• Maintain the necessary written/electronic records and systems to ensure accurate and complete records, including those related to communal inspections and health and safety checks.
• Supervising and coordinating the work of contractors.
• Directing, coordinating, and planning essential central services such as reception, security, maintenance, cleaning, waste disposal and recycling
• Ensuring that the building meets health and safety requirements and that facilities comply with legislation.
• Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
• Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.

Candidate requirements

· Experience of residential management or similar experience of inspecting and assessing quality defined criteria and implementing solutions.

· Strong IT skills and proficiency using email.

· Able to demonstrate experience of delivering customer focused services in a demanding environment.

· Strong organisational skills.

· Cleaning Experience

· Excellent verbal and written communication skills.

· At all times follow safe system of work procedures set by the company

· At all times ensure structured processes relating to health and safety and hazards at work are followed.

· At all times ensure that correct lines of reporting followed in relation to safety at work

· Ensure dynamic risk assessments are undertaken when completing tasks involving the process of continuously of identifying hazards, assessing risk, and ensuring appropriate action is taken if risks are identified.

Additional Information

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.

Job Type: Full-time

Pay: £11.44-£11.68 per hour

Expected hours: No more than 48 per week

Benefits:

• Free parking
• Health & wellbeing programme
• Transport links

Schedule:

• 12 hour shift
• Night shift

Experience:

• Customer Service: 1 year (preferred)
• Security: 1 year (required)

Work In person

Evans Halshaw Vauxhall, Citroen Cardiff

£31,000 basic salary with an OTE of £46,000, with company car, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.

Reporting to the DS Brand Manager, you’ll execute the sales process from initial enquiry all the way through to aftercare, delivering exceptional experiences to all our customers. Your role will be pivotal in delivering excellence, from creating a welcoming environment to proactively generative new customer enquiries and driving brand awareness through various channels.

To make this possible and set you up for success you’ll be equipped with 1st class brand training, 6 month guaranteed bonus and our robust and structured 30-day internal training plan that is designed to support you learn in ways that make learning fun and enjoyable. These opportunities will empower you to gain a deep understanding of the brand, our systems and processes.

With a presence in 41 countries, the DS brand has created an exclusive distribution network that includes 450 DS STORE throughout the world. DS Automobiles offers customers an unparalleled blend of sophistication and technology, aiming to redefine the luxury automotive experience.

If you’re looking for a role that’s a blend of being fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home:

Your Journey as a DS Concierge:

· A true ambassador for DS, you’ll showcase an in-depth understanding of our brand’s exclusive market position, products and services whilst representing it with pride and excellence ensuring the customer is fully informed of all offers

· Serve at the main point of contact for our clients, actively listening to their needs to deliver sales and aftersales support whilst building strong personal and professional relationships

· Enhance our customers journey through seamless interactions across physical and digital touchpoints, facilitating contactless appointments, home deliveries and exclusive events

· Driving brand awareness through social media, marketing initiatives, events and online presence whilst keeping our customers informed of brand and product news/developments, ensuring their DS experience is always current and exciting

· Support the DS Brand Manager with supply management, vehicle orders, business forecasting and stock management to ensure efficient operations

· Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations



Are You Ready to Embrace the Challenge? We’re looking for someone who has:

· Experience in curating unforgettable customer experiences, coupled with a relentless drive to consistently surpass sales and aftercare targets

· Genuine enthusiasm for managing brand awareness to contribute to the growth and success of the dealership

· Familiarity with products and services within the automotive and retail landscape, preferably within luxury brands

· Proficiency leveraging technology to streamline processes and manage customer interactions, ideally with experience using CRM systems, digital platforms and video tools

· Dedication to continuous learning and development, staying ahead of the trends to deliver exceptional experiences

· Commitment to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment

· A Full UK Manual Driving licence- you’ll have the opportunity to drive a huge range of exciting vehicles



At Pendragon, Together, We’re Unstoppable:

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.

Embrace the Gift of Movement:

We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential. Join us and seize the chance to make a real impact whilst embracing change and adapting to a world of endless possibilities.

Diversity is Our Strength:

Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.

Job Types: Full-time, Permanent

Pay: From £31,000.00 per year

Benefits:

• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

Supplemental pay types:

• Commission pay

Licence/Certification:

• Driving Licence Location: In person