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Chief Operating Officer Job Description: Top Duties and Qualifications

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A 3415218chief operating officer9.37operations director3.21manager2.74chief of staff2.17ceo2.11232282196116000.0079487.31192000.00YEARLY6533762025-10-012025-10-312025-09-012025-09-302025-11-05Chief Operating Officer, or COO, is a senior executive who oversees a company’s daily business operations and administration. The duties of a COO include compiling the company financial reports, implementing business strategies and optimising the organisation’s operational capabilities.

Chief Operating Officer duties and responsibilities

The COO of a company is a senior-level executive who provides management, leadership and vision to ensure the organisation meets its short-term and long-term objectives. They help create enduring policies and a company culture that strengthens operational efficiency and generates revenue. Their main duties and responsibilities can include:

  • Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
  • Assessing and enhancing the efficiency of internal and external operational processes
  • Leading and motivating staff to achieve sales and organisational objectives
  • Overseeing the recruitment process to attract the best candidates and reduce employee turnover
  • Mentoring and inspiring employees to key into the vision of management
  • Establishing policies that improve and promote company vision and culture
  • Evaluating company performance and recommend strategies to improve results
  • Collaborating with management and other colleagues to raise capital and carry out other business-expanding strategies

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Chief Operating Officer Job Description Examples:

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
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What does a 3415218chief operating officer9.37operations director3.21manager2.74chief of staff2.17ceo2.11232282196116000.0079487.31192000.00YEARLY6533762025-10-012025-10-312025-09-012025-09-302025-11-05Chief Operating Officer do?

The primary function of a Chief Operating Officer is to manage the ongoing operations and processes of a business. COOs control various business operations and implement the company’s strategic initiatives. They oversee the creation of budgets and financial reports, create strategic goals and direct employees toward achieving the company’s vision and mission. The Chief Operating Officer handles most of the internal affairs of the company and usually has extensive experience with designing operating strategies and building teams to achieve these goals. They also create reports to inform the Chief Executive Officer and other colleagues of the company’s performance.

Chief Operating Officer skills and qualifications

A successful 3415218chief operating officer9.37operations director3.21manager2.74chief of staff2.17ceo2.11232282196116000.0079487.31192000.00YEARLY6533762025-10-012025-10-312025-09-012025-09-302025-11-05Chief Operating Officer candidate will have various prerequisite skills and qualifications, these typically include:

  • Bachelor’s degree in Business Administration or industry-relevant equivalent
  • Proven experience in a senior executive role
  • In-depth understanding of the industry and the workings of different departments of a company, including finance, sales and human resources
  • Excellent leadership and organisational skills
  • Knowledge of accounting, financial analysis and data analysis
  • Outstanding written and oral communication skills
  • Strategic planning and business development
  • Experience in budgeting and sales

Chief Operating Officer experience requirements

3415218chief operating officer9.37operations director3.21manager2.74chief of staff2.17ceo2.11232282196116000.0079487.31192000.00YEARLY6533762025-10-012025-10-312025-09-012025-09-302025-11-05Chief Operating Officers typically have a minimum of 15 years’ work experience in their chosen field. The role requires extensive experience across diverse departments in the field in which the COO’s employer operates. In many organisations the COO must have at least five years of proven work experience in a senior management position. This experience shows that the COO has valuable insight into the policies, practices and cultures of the industry and places them in a strong position to help move their company forward towards its goals.

Chief Operating Officer education and training requirements

The minimum academic requirement for Chief Operating Officers is a Bachelor’s Degree in Business Administration or other relevant disciplines. Candidates who completed an advanced apprenticeship relevant to an industry can also work their way up to the position of a Chief Operating Officer, although they may require professional certifications. Some employers may require candidates to have a Master of Business Administration (MBA). In specialised industries, such as engineering and medicine, the COO is usually a professional Engineer or Physician who rose through the corporate ladder. Some organisations require their Chief Operating Officers to have professional certifications, such as Project Management Professional (PMP) or Associate Chartered Accountant (ACA).

Chief Operating Officer salary expectations

According to Indeed Salaries, the average salary for Chief Operating Officer candidates is £80,838 per year. The actual pay may depend on the employer, the job duties and responsibilities, location, qualifications, experience and industry.

Job description samples for similar positions

Here are related job description samples if you are not looking to hire a 3415218chief operating officer9.37operations director3.21manager2.74chief of staff2.17ceo2.11232282196116000.0079487.31192000.00YEARLY6533762025-10-012025-10-312025-09-012025-09-302025-11-05Chief Operating Officer:

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

Chief Operating Officer job description FAQs

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