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Programme Coordinator Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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7 min read

A Programme Coordinator, or Care Home Manager is responsible for the day-to-day management of residential care homes. Their duties include creating daily activity schedules, training staff and ensuring the safety of all residents.

Programme Coordinator duties and responsibilities

A Programme Coordinator must be prepared to handle all tasks that are required in running a living facility. Ensuring safety among residents and facilitating a positive living environment are extremely important. Their main duties include:

  • Providing information and supporting residents, staff and the families of residents
  • Creating a comprehensive crisis management plan
  • Recruiting, training and supervising staff
  • Dealing with contracts, budgeting and fundraising
  • Coordinating daily schedules for residents
  • Helping residents take part in activities in the local community
  • Ensuring that facility quality standards are met
  • Monitoring the quality of care provided to residents

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Programme Coordinator Job Description Examples:

Example 1

Recovery Programme Coordinator
Hours – 35 hours per weekto be worked in accordance with DVVA Conditions of Service
Salary – Grade 4, £25,979 - £28,866
Duration - Fixed-term contract, 12 months (in the first instance)

DVVA are looking for a new Recovery Programme Coordinator to assist in the development of the 5 Tier Recovery Programme (5TRP). The post holder will engage with other services around Dundee providing needs-based services within the Hubs around substance use and the 5TRP. The post holder will review and develop training programmes to distribute the recovery programme around Dundee. They will make links with services and take the lead on the development of the programme and the design going forward linking in with the Hubs Manager. They will take the lead on the collating of evidence and the communications between services as well as looking at new ways of working in dual diagnosis support in Dundee.

Press apply to request an application pack.

Dundee Volunteer and Voluntary Action strives to be an Equal Opportunities Employer and we welcome applications from all sections of the community.

Subject to a satisfactory PVG and references.

The deadline for submitting applications is 12 Noon on 04/07/22.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £25,979.00-£28,866.00 per year

Benefits:
  • Casual dress
  • Flexitime
Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends

COVID-19 considerations:
Common surfaces are sanitised regularly, hand wash, face mask and testing kits available for staff.

Application deadline: ID: RPC001-DG

Example 2

Circet UK are currently recruiting for an experienced Program Coordinator. The Program Coordinator will be a dedicated member of the Project team, adhering to procedures, focused on producing the best quality service, being highly productive and mindful of costs.

The Program Coordinator executes job plans by coordinating and scheduling assignments, coordinating the materials logistics with partner and customer to complete projects on time and within budget. The Program Coordinator acts as the single point of contact for the customer, sales and operations on fixed bid projects, whilst preparing and submitting customer-required status reports and project deliverables.

Responsibilities as Program Coordinator include:

· Coordination for large buildouts and infrastructure refreshes.

· Interfacing with Project Manager and customer representatives.

· Initiate and monitor scheduling of completion dates.

· Continually update database to track jobs.

· Resolve customer concerns.

· Other duties as assigned.

Skills & Experience required:

· One-year proven experience in an admin role.

· Proven experience of working within a full project life cycle.

· A good understanding of project governance and control.

· Excellent working knowledge of Microsoft Office and ability to learn various systems.

· Complex problem-solving and analytical skills

· Handle confidential/sensitive information with discretion.

· High attention to detail.

· Customer services skills.

· Technical knowledge, or basic telecom experience advantageous.

· Exceptional ability to analyse data and utilise it to make sound business decision.

· Conflict management and resolution skills - Build consensus, anticipate and solve problems.

· Ability to organize and manage multiple, and at time competing priorities.

· Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations,

· Ability to work within a dynamic team setting and provide role model leadership to Circet’s Types: Full-time, Permanent

Example 3

Purpose -Coordinate all commercial learning programmes to ensure clients, learners, associates and team members have what they need, when they need it at the highest quality

Responsibilities
  • Management of the whole training plan
  • Ensuring all programmes have a plan end to end with critical dates mapped
  • Proofing of materials and resources
  • Creative design work for resources to support Learning Designer
  • Creation and supply of all training materials
  • Control of all activities and games owned by Redsky
  • Creation of basic marketing materials for use on Linked In
  • Social Media lead responding to contacts via SM Platforms
  • First point of contact for inbound enquiries via phone or website contacts
  • Liaison with all associates to ensure that they deliver on their requirements and also that they are equipped with all materials required
  • Be the link with clients for workshop logistics etc.
  • Lead on profile generation, 360/180 feedback reports and evaluation collation and reporting
  • Issuing of associate agreements and project contracts via DocuSign
*Addtional Responsibilities
  • Own the systems side of Hubspot CRM
  • Lead of website amendments under the direction of the leadership team
  • Apply a continuous improvement approach to all processes and documentation
Essential Skills
  • Organisation Skills
  • Proactive and challenging communication approach
  • Relationship builder
  • Customer Service
  • PowerPoint design experience
  • Confident with IT systems and social media
  • Creative Problem Solver that owns issues
  • Growth Mindset

Job Types: Full-time, Permanent

Salary: Up to £25,000.00 per year

Benefits:
  • Company pension
  • Life insurance
  • Work from home
Schedule:
  • Monday to Friday

Ability to commute/relocate:
  • Leeds, LS11 5WH: reliably commute or plan to relocate before starting work ID: RSL/LPC/002

Example 4

Trinity Laban Conservatoire of Music and Dance is a forward thinking, contemporary and world-class Higher Education Institution with a vision to redefine the conservatoire for the 21st century.

Join our committed and innovative team of dance professionals as part of the Children and Young People’s Dance Programmes department, taking a key role in the coordination of our classes, projects and performances.

You will assist with planning, administration and delivery of this outward facing programme of artistic excellence for all. The role includes computer based administrative tasks such as data entry and reporting, maintaining databases, website updates, financial processing, and coordinating and supporting performances and our on-going large programme of classes and projects. This role will have a particular focus upon coordinating our children’s classes.

We are looking for a self-motivated, highly organised individual who has a background in dance or a related field, knowledge of the dance sector and strong interest in dance in community and participatory settings with a commitment to widening participation in the art form.

The role requires the ability to take initiative, a pro-active approach to problem solving and excellent communication skills including knowledge of Microsoft Office and some experience of working with data bases and data handling. Flexible working will be required with regular Saturday, and occasional evening, working during term time. A Disclosure and Barring Service check (DBS) that shows you are not on the barred list of individuals who are unsuitable for working with children is required for this role.

We positively encourage expressions of interest from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity and expression, religion or belief, marital status, or pregnancy and maternity.

Closing Date: Sunday 3 July 2022, 23:59 hours BST (No Agencies)

Interview Date: Thursday 14 July 2022

If you think this might be just the job for you, please register an account with our eRecruitment system (or login if you have an account) and complete an online application form using the following link [website]

Job Types: Part-time, Permanent

Salary: £26,689.00-£30,183.00 per year

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
As per recommended national guidance

Ability to SE10 9JF: reliably commute or plan to relocate before starting work (required)

Example 5

Programme Coordinator

We seek to appoint a Programme Coordinator to help deliver our lotto funded project GOGA in Action. GOGA in action is a place-based project set within the Dover, Deal and Sandwich districts and is part of the national GOGA programme delivered by Activity Alliance. Due to this being a Hybrid working position, a full clean driving licence will be required for this post.

This post is set within the Your Leisure Community team and reporting into the Project Manager will be responsible for supporting people with long term health conditions or disabilities to become more active.

The successful candidate will coordinate activities, connect communities with suitable opportunities, positively influence attitudes towards disabled people and physical activity and promote the project across local networks.

The Coordinator will also be required to support specific work around social media content.

You will need to be passionate about supporting disabled people or individuals with long term health conditions to become more active. You will have experience either through working, volunteering or through lived experience of disability and inclusion.

The successful candidate will have a high level of self-awareness, emotional intelligence and experience working with and reaching underrepresented groups.

You will also have some previous marketing experience including use of social media.

This is an opportunity to make a difference within a supportive and dedicated team working as part of an inspiring community project and supporting the realisation of corporate aims around disability and inclusion.

If you think you’ve got what it takes, then we want to hear from you!

Please NOTE: We can only consider applications from candidates who have the right to work in the UK.

For further details or to register your interest go to

[website] or email [website]

Closing date : 8thSeptember 2023

Interviews: 12th/13th September2023.

Previous applicants need not apply

Your Leisure reserves the right to close the vacancy early once sufficient numbers and/or calibre of applications have been received.

If you have not received any notification within 21 days of your application please be advised that you have not been successful this time, but do not let this deter you from applying for other roles within Your Leisure

Job Types: Part-time, Fixed term contract
Contract length: 23 months
Part-time hours: 25 - 30 per week

Salary: £11.14 per hour

Benefits:
  • Employee discount
  • Flexitime
  • Gym membership
  • On-site gym
  • Paid volunteer time
  • Sick pay
Schedule:
  • Flexitime



Ability to commute/relocate:
  • Sandwich: reliably commute or plan to relocate before starting work (required)

Experience:
  • Project Management: 1 year (preferred)


Work Location: Hybrid remote in Sandwich


Application deadline: 08/09/2023
Reference ID: PC start date: 01/10/2023

Example 6

We are looking for a Programme Coordinator to work at our Uppingham, Leicestershire, summer school. Immediate start.

Oxford Royale Academy is an award-winning British company with a real passion for international education. Each year our team works hard to compile stimulating and rewarding programmes for all ages, bringing together outstanding teachers, energetic counselors, brilliant guest speakers and professional support staff.

An excellent opportunity is available for an organized and meticulous administrator. The Programme Coordinator (PC) will provide vital support to the Operations Team with pre-summer planning at our Head Office based at Uppingham Boarding School. The PC will work across all operational areas to provide administrative support in the months leading up to the summer before taking ownership of the planning, preparing and delivery stages for their specific college site.

The PC will relocate to one of our world-renowned college sites during the summer months where they will support the Programme Director in the running of an Oxford Royale campus for up to 200 students per two-week session.

Key responsibilities:

1. During the Head Office role

  • Provide outstanding administrative support across all operational areas during the planning and preparing for the summer school.*
  • Take ownership of the planning and populating stages for a specific campus or campuses, ensuring that all preparation is undertaken to ensure the smooth operating of the summer school.*
  • Identify any gaps in planning and ensure appropriate actions are taken.*

Standard working hours will be 40 hours per week over 5 days. This phase of employment is residential in Uppingham. You may be required to work weekends and additional hours as required.

2. During the summer school
  • Provide excellent administrative support to enable the functioning of a world-class summer school campus.*
  • Take minutes at weekly staff meetings and act upon action items arising.*
  • Manage the dissemination and collection of resources.*
  • Manage absence procedures.*
  • Complete relevant paperwork relating to registration, health and safety, medication incidents and other relevant areas, logging online.*
  • Coordinate student arrival process and check-in.*
  • Monitor internal IT systems to ensure student records are up to date.*

You will be required to work 50 hours per week across 6 days at one of our world-renowned college sites based in Uppingham. The role is fully residential during the six week summer school period with meals and accommodation provided.

Our courses run in sessions of 2 week duration from July 2022 to mid-August 2022.

This job would suit someone who displays the following key attributes:
  • A strong team player with excellent organizational and communication skills.*
  • An excellent telephone manner.*
  • Ability to communicate with a wide range of colleagues in order to achieve a shared aim.*
  • Outstanding attention to detail.*
  • Ability to adapt to a changing environment (Head Office & College site).*
  • Ability to work independently and meet deadlines under pressure.*
  • Confident communicator, with internal and external stakeholders through various mediums.*

Essential Qualifications / Experience
  • Completed at least A-Levels or equivalent examinations.*
  • At least one year of higher education.*
  • High level of IT proficiency.*

Desirable Experience
  • Working with Google Apps.*

Job Types: Full-time, Fixed term contract, Temporary contract
Contract length: 6 weeks

Salary: £750.00-£850.00 per week

Benefits:
  • Casual dress
  • Company events
  • Discounted or free food
  • Housing allowance
  • On-site parking
Schedule:
  • Monday to Friday

Ability to commute/relocate:
  • Cambridge, CB2 1TL: reliably commute or plan to relocate before starting work (preferred)

Education:
  • A-Level or equivalent (preferred)

Reference ID: Programme start date: 27/06/2022

Example 7

Location:

Merton and Battersea

Salary:

£28,000, pro rata, 4 days a week (1 Year Fixed Term Contract).

Organisation Purpose

WCEN is a community led platform for change and improvement in southwest London. Our vision is to see communities filled with hope, justice, and equality. Our mission is to address structural inequalities and systemic racism.

Job Purpose

The overall aim of the role is to improve the health and wellbeing of the population of Merton by increasing awareness and attendance for our Tier 2 weight management service.

Key Responsibilities will include:

  • Successful coordination and delivery of the project in line with pre-agreed key performance indicators and budget, directed by the evidence base and local context
  • Building and maintaining relationships with Merton GPs, public health, social prescribers, social care and local community and voluntary groups to generate referrals
  • Marketing the programme across Merton and with key local partners and agencies.
  • Be responsible for leading groups of adults to enable them to lose weight in an effective and sustainable way and able to regularly engage with them in a non-transactional way.
  • Educate adults by facilitating interactive and engaging sessions on physical activity and healthy lifestyles.
  • Liaising with trained Health Coaches to keep participants engaged with the programme
  • Promote a flexible approach to engaging with the programme. Ensure there is regular communication with participants between sessions.
  • Regularly evaluate the programme and ensure continuous improvement in terms of outcomes.
  • Support the administration process of engaging clients onto programmes.
  • To represent WCEN at relevant activities/events.
  • To perform other duties as required, which are considered relevant to the objectives of WCEN.

To be successful you will have:
  • Experience of managing projects, budgets and evaluation
  • Experience of building relationships with a variety of key stakeholders across sectors, in particular community groups
  • Relevant qualifications (e.g., community development, nutrition, public health or education), or are able to demonstrate equivalent experience within the field.

Ability and Skills:
  • Strong written and verbal communication skills
  • Organisation, planning and record keeping skills
  • IT skills and a knowledge of Microsoft Office programmes
  • A passion for continual improvement and a commitment to delivering a quality service
  • Ability to work both individually and as part of a team
  • Ability to prepare and present monitoring reports

Experience
  • Experience of coordinating, delivering and evaluating projects, achieving set targets and KPIs.
  • Experience of working with adults in group environments and facilitating these groups
  • Experience of working with broad range of statutory organisations, external agencies, community and voluntary organisations.
  • Experience of managing large scale project budgets.
  • Experience in working within diverse and multicultural communities

Special Attributes:
  • A passion and enthusiasm for community development, health and wellbeing, and supporting individuals to achieve weight loss and a healthier lifestyle.
  • Confidence in planning and delivering engaging weight-loss sessions to adults.
  • Strong interpersonal skills and the ability to build trusting relationships with the individuals.
  • The ability to prepare and deliver sessions that are appropriate to disadvantaged communities with an understanding of structural inequalities and systemic racism
  • An understanding of safeguarding policies and procedures
  • A flexible attitude to working and willing to work evenings and weekends when required
  • Commitment to development and willingness to undertake training where necessary
  • Commitment to WCEN in the Community’s vision, mission, values and behaviours.
  • An understanding of equality, diversity and inclusion policies and practice

Desirable Criteria
  • A knowledge of obesity and effective healthy lifestyle interventions.
  • Experience working in weight management, or healthy lifestyle service
  • Other relevant health, fitness, sport or physical education engagement qualifications
  • Experience of monitoring and evaluation systems such as Substance Views
  • Evidence of advanced knowledge relating to public health.
  • To be able to interpret and analyse data.
  • Possess a full and clean driving license with access to a suitable vehicle with business insurance cover

Applications close 6th July, 2022 and interviews will commence week beginning 11th July.

WCEN is an Equal Opportunities Employer and recognises the importance of safeguarding children and vulnerable adults in our workplace. This Post will be subject to an enhanced DBS Disclosure and two acceptable references.

Job Type: Fixed term contract
Contract length: 12 months

Salary: £28,000.00 per year

Schedule:
  • Day shift
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Fully compliant with government guidelines on COVID-19 and encourage mask wearing in community spaces. Common spaces in the office are sanitised regularly.

Ability to commute/relocate:
  • London, SW11 5HD: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:
  • United Kingdom (preferred)

Application deadline: 06/07/2022
Reference ID: start date: 18/07/2022
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What does a Programme Coordinator do?

A Programme Coordinator manages a residential care home, which is a living space where residents need extra support and care in completing everyday activities. Most residents are elderly and may need help with eating, dressing, washing or taking medication. The Programme Coordinator makes sure staff are equipped to handle all these situations while fostering a safe and comfortable environment.

Programme Coordinators are also responsible for administrative and financial tasks needed to run a care home such as payroll, training of new staff and event planning such as finding acceptable and safe outings for their residents.

Programme Coordinator skills and qualifications

Programme Coordinators are able to remain calm during stressful situations while soothing residents down and assuring their safety. A successful Programme Coordinator will have various prerequisite skills and qualifications that include:

  • Knowledge in scheduling software
  • Sensitivity and understanding
  • Active listening skills to approach problems in a non-judgemental way
  • The ability to understand people’s reactions
  • Excellent problem-solving skills
  • Teamwork skills to work well with others
  • The ability to accept criticism
  • General knowledge of psychology

Programme Coordinator experience requirements

Candidates must have previous experience working as an Assistant Programme Coordinator or as a staff member in a residential care home. Dedicated applicants will have also completed a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services which takes around two to three years to complete. The applicant may then have specialised in one of these areas: management of adult service, management of adult residential services, practice in adult services, management of children and young people’s services, management of children and young people’s residential services or practices in children and young people’s services.

Programme Coordinator education and training requirements

Applicants must have a foundational degree, higher national diploma or degree in a subject like health and social care management before applying for a graduate trainee scheme. After this, they will usually complete a higher apprenticeship regarding the care of young people or adult care. Applicants must also have a National Vocational Qualification (NVQ) in Health and Social Care as well as social work qualification and registration.

Programme Coordinator salary expectations

According to Indeed Salaries, the average salary for a Programme Coordinator is £27,271 per year in the UK. Salary may be dependent on experience, location and company.

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