Owen Payne Recruitment are seeking Computer Operators for a prestigious nationwide known client in the Bilston area.

The ideal candidate will:

Hold experience of working in a fast paced, targeted environment

Have an excellent eye for detail

Be computer literate

General duties include:

Working towards volume targets independently and within a team

Following all set guidelines and procedures

Quality checking documents

Using company systems

Rate of Pay - £9.50 per hour

Shifts Available –

Monday to Friday (Full Time)

2pm - 10pm

This is a temporary on-going position

All successful candidates will be subject to background screening including a DBS check.

For further information please contact Owen Payne Recruitment alternatively please click “Apply Now”.

Job Type: Full-time

Salary: £9.50 per hour

Benefits:

Free parking
Schedule:

8 hour shift

Monday to Location: One location

London

About the position:

We are looking for a Data Operator to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities:

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners.

Type in data provided directly from customers

Create spreadsheets with large numbers of figures without mistakes

Verify data by comparing it to source documents

Update existing data

Retrieve data from the database or electronic files as requested

Perform regular backups to ensure data preservation

Sort and organize paperwork after entering data to ensure it is not lost.

Creating data backups as part of a contingency plan.

Responding to information requests from authorized members.

Requirements

Previous working experience as Data Entry Specialist for a minimum of 2 years.

Fast typing skill, Knowledge of touch-typing system is strongly preferred.

Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)

Working knowledge of office equipment and computer hardware and peripheral devices.

Basic understanding of databases

Good command of English both oral and written and customer service skills

Great attention to detail

Benefits

Flexible Work Environment.

Health and Life Insurance.

Paid Vacation Leaves.

Company provided breakfast, lunch ,snacks

Company sponsored Activities.

· Competitive Salaries

Job Types: Full-time, Part-time, Freelance, Internship

Salary: £15.00-£20.00 per hour

Benefits:

Company pension

Profit sharing

Work from home
Schedule:

Day shift

Monday to Friday

Overtime
Supplemental pay types:

Bonus pay

Work Location: One location

Overview: The Kingfisher Operations Bridge is the epicentre of all infrastructure monitoring within the Organisation, and its associated banners. An international bridge, we are tasked with 24/7 operational support for the UK, France and Central Europe, the Southampton based Operations Bridge aims to ensure continued and un-interrupted service, enabling our banners such as B&Q, Screwfix & Castorama to ensure a seamless customer service both in store and online. The Operations Bridge team work in shifts of 5 who are tasked with running round the clock support to ensure the needs of our customers are met - from maintaining servers and working with support teams to resolve technical issues, to liaising with distribution centres to ensure the Supply Chain to stores are on track, the Ops team provides a vital and valuable role to the Kingfisher business. Responsibilities: Your role as a Trainee operator will be at the heart of a dynamic and reactive department, providing accurate and timely support for our customers and colleagues. From communicating with the wider business and partners, to dealing with third party companies, such as IBM, no two days are ever the same. Shift work is a key component of this role, and adaptability for long unsocial-able hours which covers weekends and night-shifts, demands different skills and personal qualities. The Ops Bridge work as a close-knit team to ensure the smooth running of key services for the Kingfisher Banners. You will possess a calm and unflappable attitude, be willing to learn new skills across a range of different monitoring and scheduling tools, such as Dynatrace, SAP and TWS. You will be able to follow instructions, communicate effectively with your team and the wider business to ensure issues which arise have minimal disruption to our customers and colleagues. Qualifications: To work 12-hour shifts managing IT services in accordance with Kingfisher operational policies and procedures. Monitor IT production services of the operating companies that form Kingfisher PLC. Have a genuine interest in Retail and how customer needs are changing, particularly online. Fix production incidents in accordance with agreed procedures and where necessary co-ordinate the resolution of more difficult incidents by working closely with technical support personnel. Form effective relationships with colleagues so implementation of additional bridge responsibilities is seamless. Create and maintain clear and concise documentation enabling continuity between shifts. Dimensions: 12 Hour shifts (24x7x365). Days 07-30 to 19-30. Nights 19-30 to 07:30 Overtime opportunities due to holidays and shift absence and workload are available Personal Specification: Good general knowledge of IT software tools (EG: Microsoft Windows, MS Excel) Excellent communication skills – verbal and written. Ability to pick up new skills quickly. An IT related qualification Employment experience in IT and/or Retail would be beneficial Good verbal and written communications skills Customer focused Self motivated with ability to work effectively under pressure. Ability to work as part of a team Good organisational skills, attention to detail and good time management skills. Reliable and diligent Qualifications Excellent GCSE grades, particular emphasis in English & Maths An IT related qualification would be advantageous. This is an exciting opportunity to join our global business. In return, we provide an inspirational working environment, a competitive benefits package and opportunities to grow your career. Interested? Fab, we can’t wait to hear from you. We’re committed to equal employment regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. Our Benefits: Comprehensive healthcare plans PTO and family leave Retirement plans

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Trainee Computer Operator To be an integral part of the Service Operations Centre team that work shifts 24x7x365 and are responsible for ensuring that all VocaLink Services are monitored and delivered in accordance with the agreed Service Level Key accountabilities and duties  Maintain good relationships with all internal and external customers, ensuring that all issues/ incidents are appropriately escalated  All Checklist tasks are diligently completed at the correct times, reporting any anomalies  All events/alerts are correctly handled IAW the severity and incident prioritisation  All events/alerts are escalated in a timely and consistent manner  All incidents are recorded appropriately and correctly for all services  Ensure that privileged access to any live system or service is controlled IAW company standards and policy  Escalate any issues with monitoring tool performance  Ensure Operational documentation is correct and relevant to tasks  To perform pro-active as detailed in run manuals to ensure that there are no service performance issues  Carry out the day to day housekeeping tasks to ensure VocaLink systems and services are fit for  purpose,  To ensure daily/weekly/monthly backups have completed successfully therefore providing assurance around data integrity  Perform 1st line support where appropriate  Be accountable for the recovery of any service affecting issues  Understand and proactively support the 5 pillars of Operations Discipline Knowledge and expertise (technical / role specific) Essential Desirable  Good understanding of services that VocaLink  delivery to their customers  Clear understanding of all VocaLink policies and  company procedures  Basic level of technical knowledge of toolsets that deliver monitoring capabilities  Understanding of WAN network principles  Understanding of all support functions responsibilities within VocaLink.  Customer facing skills and experience Internal 2 Knowledge and expertise (technical / role specific)  Understanding and knowledge of service KPI’s and  SLA’s for all services  Good technical understanding of what VocaLink  Services need to be able to deliver service.  Oracle Databases  SQL  Applications – Advantage. Base24. BACS. BGC.  Web  Hardware – HP. Oracle. Wintel  Network – MPLS. [website] Cisco  Understanding of Vocalink’s customer facing  business objectives and operations  Analytical approach to problem solving  Good communication skills  To be able to work as part of a team  Basic level of technical knowledge in line with  VocaLink training plan  ITIL Knowledge – candidate can demonstrate a good understanding of the core ITIL principles.  ITIL Foundation Key competencies Please identify the key competencies associated with this role. The typical competencies we look for at VocaLink include: Teamwork Commercial awareness Career motivation Decision making Communication Leadership Results orientation Problem Solving Organisation Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.