Apply here:

Mediaforta is looking for an senior, highly-specialised technical writer with a deep understanding of various industries (see below), who can create high-quality, complex and compelling content. You'll work on a freelance basis, but you will be supported by the Mediaforta team.

What will be expected of you?

Our client is a global leader in industry-specific software solutions, in industries such as:

automotive, aerospace & defense, electronics & semiconductors, energy & utilities, marine, medical, consumer products and retail, and industrial machinery & heavy equipment.

Qualifications

• Deep understanding of industry trends, challenges, knowledge and terminology related to the mentioned sectors.
• Proven experience (at least 5 years) as a technical writer with a primary focus on one or more of the mentioned sectors, including a strong portfolio
• The ability to craft compelling and informative copy that leaves a lasting impression.
• Familiarity with SEO, web writing, and (ideally) UX principles.
• You can adapt your writing to the company's tone of voice.
• You're currently working as a freelancer.
• You're a team player and you welcome feedback.
• Excellent research skills, with the ability to distill complex information into clear and concise messaging.

Apply here:

Job Type: Freelance

Benefits:

• Work from home

Work Location: Remote


Reference ID:

Responsibility

• Have good knowledge in technical documentation and projects
• Be comfortable working independently to gather information from manager about new features.
• Have at least two years of software technical writing experience, creating helpful, interesting, well-organized, consistent, high-quality content from scratch.
• Create easy to understand and in-depth technical content - documentation, code samples, tutorials, or multimedia content, which demonstrate the best and easiest way to use DBaaS Service.
• Review procurement portals and other similar sources for relevant Requests for Information (RFIs), Requests for Proposals (RFPs), and Request for Quotations (RFQs). Report findings to the AVP of Client Contracts.
• Write, develop, and edit end-to-end proposal content for various RFPs/RFQs/RFI/SOWs
• Proactively identify documentation needs and gaps, establish feedback loops to gather customer feedback, and then work closely with key stakeholders to prioritize and plan documentation updates.
• Enjoy learning and using new services, testing the documentation you write and becoming an expert user
• Possess excellent content planning, editorial, organization.
• Experience and knowledge of how to convey complex information using plain English and have a good understanding of how people use the web

Nice to have skills & experience

• Show positivity and enthusiasm towards work, encouraging others to do the same
• Seek out and share experiences to develop knowledge of the team’s business area
• Understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders.
• Have excellent (fluent) spoken and written English as all our documentation is written in English

Job Types: Full-time, Permanent

Salary: £20,000.00-£35,000.00 per month

Schedule:

• 10 hour shift
• 12 hour shift
• Monday to Friday

Ability to commute/relocate:

• Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)

Experience:

• Technical Writing: 1 year (preferred)

Speak with the +[phone number]17

Unity5 is a software business delivering SaaS solutions through “ZatSuite”, the UK’s leading provider of software to parking and traffic management sector. Unity5 is transitioning through a huge period of growth after partnering with award winning growth investor, Synova.

We are looking for a talented Technical Writer to join our team and continue to develop both our internal and external user Knowledge Base. As a Technical Writer, you’ll play a crucial role in creating exceptional, user-friendly documentation, including guides, manuals and online content that empower our customers to make the most of our market leading SaaS offering.

Responsibilities:

• Collaborate with the Development team to gather and understand technical information, keeping up to date with feature releases
• Translating technical jargon, creating comprehensive, easy to understand documentation for our customers, including user guides and manuals
• Maintain, update and develop the knowledge base by developing creative content that can be used internally and externally
• Produce walk-through videos that demonstrate and simplify the user experience
• Supporting other departments with proofreading,

Experience

• Proven experience as a Technical Writer in the tech industry
• Exceptional written and verbal communication skills
• Exceptional attention to detail
• Strong ability to grasp and understand complex technical concepts and translate them into easy to understand documentation
• Proficient in creating high quality walk-through videos
• Familiarity with software development processes and terminology

The role is being offered on a hybrid basis at our HQ in Woodbury. We are excited to announce that from September 2023, we will be moving offices to Winslade Park, Exeter.

Job Types: Full-time, Permanent

Salary: From £40,000.00 per year

Benefits:

• Additional leave
• Cycle to work scheme
• Enhanced parental leave
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Exeter: reliably commute or plan to relocate before starting work (required)

Experience:

• Technical Writing: 3 years Location: Hybrid remote in Exeter

Join Our Client as a Dynamic Technical Writer!

Are you a skilled communicator with a knack for simplifying complex ideas? We're on the lookout for a talented Technical Writer. As a Technical Writer, you'll be more than just a wordsmith – you'll be a bridge between intricate technical details and a wide audience within our client's vibrant ecosystem.

Your Impact:
In this exciting role, you'll be the mastermind behind transforming complex information into crystal-clear documents that resonate across our client's organization. Your words will carry the essence of our company's culture and values, ensuring that they not only inform but inspire.

Your Mission:

• Analyze intricate information and craft documents that are a breeze to understand.
• Embody our organization's culture and values in your writing, making every document a reflection of who we are.
• Create documents that transcend boundaries – from scientists and developers to SME's and senior management.
• Ensure alignment across all business segments so that everyone is on the same page and our documents deliver real value.

Your Toolkit:

• Proficiency in translating technical concepts into engaging content.
• An eagle eye for clarity, simplicity, and precision.
• Collaboration skills that enable you to work seamlessly with diverse teams.
• A passion for crafting documents that make an impact.

If you're ready to make your mark as a Technical Writer and be the bridge that connects our intricate world, we can't wait to hear from you.

Apply now and let's embark on this exciting journey together!

Duties also include (not limited to):
- Collaborate with subject matter experts to gather information and ensure accuracy of content
- Conduct research to gather technical information and ensure the use of accurate terminology
- Organize and structure content to improve readability and usability
- Review and proofread documents for grammar, punctuation, and consistency
- Format documents using word processing software

Qualifications:
- Bachelor's degree in English, Technical Writing, or a related field
- Proven experience as a technical writer, preferably in a software development environment
- Proficient in word processing software (e.g., Microsoft Word)
- Strong research skills to gather technical information from various sources
- Excellent written and verbal communication skills
- Attention to detail and ability to work independently
- Familiarity with style guides and documentation standards

This role requires a detail-oriented individual with excellent writing skills and the ability to understand complex technical concepts. The Senior Technical Writer will play a crucial role in creating clear and concise documentation that helps users understand and effectively use software systems.

Please note that this is not an entry-level position. Previous experience as a technical writer is required.

Job Type: Temporary contract
Contract length: 12 months

Salary: From £300.00 per day

Benefits:

• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Great ID: TW1
Expected start date: 11/09/2023

Do you have experience preparing technical and financial reports for Research & Development (R&D) tax relief?



Are you adept at translating commercial and complex technical and financial information, turning it into compelling claim reports in line with HMRC’s R&D guidelines and legislation?



Do you have a sound understanding of R&D for SMEs and a passion for innovation?



If you’ve said “yes” to these questions, we’ve got a freelance opportunity that may be for you, so read on!





We're seeking highly experienced, freelance R&D Tax Analysts to join our pool of specialists for ad-hoc projects. You’ll be joining us at an exciting time as we’re growing, so why not be part of our success?

As a R&D Tax Analyst, you will be responsible for gathering and reviewing client data to build the R&D technical and financial reports to support the tax relief claim. You will work closely with our team at MPA and with the client to collaborate with business leaders, senior technical people and commercial specialists to enable you to write a submission that meets HMRC requirements.



Work is offered on a project basis with a fixed fee per completed submission, fee is negoitable per claim.

The Requirements…

• A minimum of a degree level or equivalent, in science, technology or engineering subjects or similar.
• Significant work experience in your chosen field.
• Sound knowledge of the UK R&D tax relief scheme.
• Highly numeric with an ability to compile and analyse financial data.
• Experience in handling HMRC enquiries/compliance checks would be beneficial.
• Demonstrates excellent written and verbal communication skills, with exceptional attention to detail.
• Exceptional planning, prioritisation and organisational skills.
• A high standard of customer service delivery and a flexible attitude to tailoring your writing approach to serve different client needs.
• Ability to work both autonomously and within a team environment.

​

Freelance R&D Tax Analysts can be based nationally in the UK, but ideally be able to travel to our offices in Cranfield, near Milton Keynes or to Client’s premises, as required.

The Company…


MPA is a professional services company providing vital support to leaders of innovative UK businesses. We make life easier for our clients, who stay with us year after year because we deliver outstanding service and results. We are passionate about the innovative approach we take in everything we do, and we are proud of our team.



​So why not consider joining our supportive and empowering environment, alongside a dedicated team of exceptional people.
​
How to Apply…



To be considered please click “Apply” and submit your details including a CV and a short covering letter outlining your R&D Tax Credit technical writing experience.

Job Type: Freelance

Pay: From £300.00 per day

Benefits:

• Work from home

Application question(s):

• What is your chosen field of expertise?

Experience:

• R&D tax relief: 5 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: ID: VA46

Our client provides a range of software solutions and IT services, helping their clients make the most of their data, to identify and support some of the most vulnerable people in our society.

As a skilled wordsmith you will typically be involved in developing product manuals, how-to guides, website help sections, journal articles, and other content that distills technical information with ease and clarity.

This is a great opportunity to join the business as they are experiencing massive growth and for the right candidate offers exciting and varied opportunities to gain experience and progress within the company.

The position is based predominantly from the company’s office in Worcester.

What we need from you as an IT Technical Writer:

• A minimum of 2 years IT experience
• Hold an IT degree or similar (other higher technical qualifications will be considered)
• Have a professional, calm, courteous and friendly manner
• Commercial minded with the determination to succeed
• An excellent eye for detail and strong proof-reading skills
• An ability to work under pressure and to deadlines
• A strong team player
• Problem solving, self-motivation and innovative
• A strong academic record

Desirable:

• Proven ability to handle multiple projects simultaneously, with an eye for prioritisation
• Firm understanding of the systems development life cycle (SDLC)
• Experience of working with documentation build systems and content management systems
• Knowledge of markup languages (HTML, XML, Markdown)
• Knowledge of other technical documentation tools such as Adobe Acrobat, WebWorks ePublisher, MadCap Flare, FrameMaker

A key element of the role is to make processes understandable and products easy to use. Duties include but not limited to:

• Learning the company’s software products from a user perspective
• Creating clear and concise written and video materials, taking care of editing and proofreading tasks
• Updating and maintaining a library of technical terminology and documentation
• Revising or rewriting existing technical literature
• Researching and gathering technical information and studying target audiences
• Researching competitor materials for comparison to our own
• Testing whether users understand newly developed material
• Collaborating with consultants, developers, and other technical specialists to ensure that they understand the subject
• Working closely together with printers, illustrators, graphic designers, translators, and other relevant professionals
• Staying up to date with the latest trends and developments in the industry
• Producing electronic documentation
• During a project, proactively work with product developers to ensure that the product interfaces and error messages are clear, consistent, and uses terminology that the target audience will understand

Salary/hours:£20,000 - £23,000 per year. Working Monday to Friday 9am – 5.30pm.

Benefits:

• 25 days holiday, plus Bank Holidays
• Pension

Apply now!

Job Types: Full-time, Permanent

Salary: £20,000.00-£23,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Experience:

• IT: 2 years (required)

Licence/Certification:

• IT degree or similar (other higher technical qualifications) Location: One location

Competitive Salary £23-26k 32k OTE

This newly created position will help you develop career-long skills within this fast-paced dynamic business environment working alongside a collaborative and driven team.

You will be comfortable in understanding technical details and translating it into easy-to-understand reports. You should be comfortable working in a fast-paced, results-driven environment, where getting it right first time is a prerequisite. This exciting role is for anyone who loves organising, researching, creative writing and who is a commercial, positive, ambitious, high-energy self-starter.

This graduate role includes:

• Telephone and desk research into target markets
• Compose clear and coherent information and details
• Create and present SWAT and Pestle analysis for clients
• Track and analyse key market trends
• Writing business reports
• Developing technical narrative for funding projects
• Writing copy for marketing campaigns

What we require from you:

• A minimum of 1 year’s work experience with a professional, calm, courteous and friendly manner
• Commercial minded with the determination to succeed
• An excellent eye for detail and strong proof-reading skills
• An ability to work under pressure and to deadlines
• A strong team player
• Problem solving, self-motivation and innovative
• A strong academic record.

Who Are We? What Will We Offer You?

Great Culture: Once past probation we are happy to offer a 60-40% split of working from home vs office. There will be many opportunities to travel and see clients throughout the UK as well as attend key industry conferences.

Training:Our focus is on constant training, development, collaboration, and innovation – you will be listened to and respected from day one and we will invest in your personal and professional development through training and mentoring.

Recognition & Reward:We reward hard work and have a strong quarterly bonus structure based on performance. With multiple opportunities to progress as the business grows.

Employee Wellbeing:We care about our staff and so encourage healthy work/life balance and working hours. We offer 25 days holiday from the start of your employment (plus 8 days bank holidays and your birthday!) And, of course, a company pension scheme.

Practices & Charity Focus:We are proud to be an equal opportunities employer and we are passionate about charity work and making a difference in the world. We offer all employees two paid days to volunteer or support any charity close to them.

Salary: £23,000.00-£26,000.00 per year + Bonus OTE £32k

Job Types: Full-time, Permanent, (Hybrid working after probation period)

Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company pension
• Referral programme
• Wellness programmes

Education:

• Bachelor's (or time served ideally within a technical industry)

Experience:

• Marketing: 1 year (preferred)
• Report writing: 1 year (preferred)

Job Types: Full-time, Permanent, Graduate

Salary: £23,000.00-£26,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Additional leave
• Casual dress
• Company pension
• Flexible schedule
• Referral programme
• Work from home

Schedule:

• Monday to Friday

COVID-19 considerations:
All current regulations are followed and kept up to date

Education:

• Bachelor's (preferred)

Experience:

• Technical writing: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 25% ID: UBS1022

Main Purpose of Role

My client is part of a Global enterprise software and services company that delivers business solutions to optimise application and business processes. With a global client base and an enviable reputation for product quality and support, this is an excellent opportunity to join a thriving software business that is in the process of expanding at a global level. Our clients’ businesses rely on the Company as a vendor of choice to support their daily business operations. They pride ourselves on developing business solutions that enable companies to optimise their own business processes whilst also reducing costs.

My client is seeking an experienced Technical Author to lead an existing team of authors. The candidate should be flexible, self-motivated, and able to collaborate with product teams to create excellent user experiences for the products that we develop. This role sits within the R&D division responsible for developing the software that is sold on a world-wide basis. The candidate should thrive on being a member of a fast moving and respected R&D team but should be capable of taking their own documentation project from inception to delivery.

The role is based in Sussex although work from home is part of the culture but yo will need to attend regular on site meetings..

Specific Duties

· Plan and implement appropriate original and updated documentation for new and enhanced products in various formats (HTML, Eclipse plug-in, Markdown, PDF etc.) that is clear, concise, complete, free from technical and grammatical errors, and complies with Company house standards.

· Obtain, wherever possible, hands-on experience of the product being documented, in order both to gain a better understanding of its structure and operation, and to generate feedback on usability, reliability, and similar issues.

· During a project, proactively work with product developers to ensure that the product interfaces and error messages are clear, consistent, and uses terminology that the target audience will understand.

· Work with the Technical Author team to ensure that all documentation requests are acknowledged and scheduled according to request priority and team workload.

· Co-ordinate delivery of strategic and tactical improvements to documentation and authoring technologies as agreed with the Senior Manager, Product Services and Development.

· Liaise with others in the business and assist with other projects from time to time, as required by the Company.

Knowledge/Skills/Experience

Essential:

• Knowledge of DITA
• Experience of using Oxygen XML Author
• Good communication skills
• Problem solving capabilities
• Proven English writing and proof-reading skills
• Proven ability to meet critical business deadlines
• Excellent organisational and time management skills

Desirable

• Experience of working with documentation build systems
• Experience of working with content management systems
• Knowledge of scripting languages such as Perl
• Knowledge of markup languages (HTML, XML, Markdown)
• Knowledge of Eclipse

· Knowledge of other technical documentation tools such as Adobe Acrobat, WebWorks ePublisher, MadCap Flare, FrameMaker

· IT degree or similar (other higher technical qualifications will be considered)

Career Benefits and Rewards

The Company values all staff and offers a competitive package with a wide range of benefits; some taxable. All staff packages include:

· A competitive salary with annual review;

· Attractive holiday entitlement starting at 25 days incrementing from year 4 by 1 day per full year up to a maximum of 33 days (excluding public holidays);

· Company pension scheme that pays 8% of your base salary, you can choose to contribute more than this through a tax efficient pension sacrifice scheme;

· Private medical insurance (pre-existing conditions) for immediate family or dependants at the same address;

· Employee Assistance Programme (EAP) assisting with Family issues, Debt, Lifestyle addictions, Relationships and Legal matters;

· Health Cash Plan that covers everyday health needs of employees by providing cashback for dental, optical and physiotherapy costs, alongside offering wellness services such as GP anytime;

· Life Insurance (including Death in Service)and Long term ill healthbenefit;

· Staff discount scheme with cash back savings and offers across hundreds of brilliant high street brands, cinema, travel, tickets, gym memberships and much more;

· Fitness and Wellbeing Gym discountat local Nuffield Health gym that offers free, regular Health MOTs, huge variety of classes, swimming pool and spa facilities, complimentary towel, multi-club access and free parking; and

· Free onsite parking

* Available as a staff benefit after an initial 3 months

Please call David for more information.

Job Types: Full-time, Permanent

Salary: £40,000.00-£60,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sussex: reliably commute or plan to relocate before starting work (required)

Experience:

• Technical Writing: 5 years ID: DTM