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Office Clerk Job Description: Top Duties and Qualifications

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An Office Clerk, or Administrative Clerk performs clerical or administrative tasks within an office environment. Their duties include scheduling office appointments, handling petty cash payments and receiving messages and telephone calls.

Office Clerk duties and responsibilities

An Office Clerk’s most important duties and responsibilities include:

  • Answering phone calls and rerouting to the appropriate office, as necessary
  • Preparing the coffee tray and making other beverages available to staff
  • Scheduling meetings, training programmes, seminars, and preparing meeting rooms
  • Operating and managing office equipment such as the printer, copier and shredder
  • Filing all company documentation and maintaining accurate records
  • Sorting and distributing company mail
  • Processing petty cash payments and other clerical tasks
  • Performing data entry tasks when needed

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Office Clerk Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does an Office Clerk do?

An Office Clerk is responsible for carrying out clerical duties in an organisation. Much of the work for Office Clerks involves storing, organising and processing both paper and digital information. They keep records of everything from customer interactions to office activities, input sales transactions information in computer databases, manage appointments and schedules and distribute reports and memos.

Office Clerk skills and qualifications

A successful Office Clerk candidate will need various prerequisite skills and qualifications to perform their job effectively, these include:

  • Excellent verbal and written communications skills
  • Typing skills
  • Knowledge of various word-processing applications
  • Excellent time management skills
  • Ability to work in a high-pressure environment
  • Ability to work well in a team
  • Excellent organisational skills and attention to detail
  • Interpersonal skills

Office Clerk experience requirements

Candidates require one to two years of experience in an administrative or clerical role to be qualified for an Office Clerk position. This experience can be acquired through an apprenticeship or an internship. Prior experience in secretarial work with a strong background in IT, data-entry, office administration and reception support may be preferred. Other experience requirements depend on the hiring company and relevant recruitment regulations.

Office Clerk education and training requirements

Office Clerks must have GCSEs or a higher national diploma (HND) in business administration, public administration, secretarial studies or related fields. Many employers require candidates to complete on-the-job training, which typically lasts one month or less and train candidates in areas such as computer software programs and office equipment, depending on the duties and responsibilities of their particular positions. Some employers require candidates to obtain industry-recognised certifications such as the Level 2 or 3 Diploma in Business and Administration, Level 1 Certificate for IT Users (New CLAiT) and Level 2 European Computer Driving Licence (ECDL) Certificate in IT User Skills.

Office Clerk salary expectations

According to Indeed Salaries, an Office Clerk can expect to earn an average of £18,841 per year. This salary expectation will depend on factors such as location, industry in which it operates, the candidate’s level of experience and educational background.

Job description samples for similar positions

If an Office Clerk is not quite what you’re looking for, here are other job description samples that may fit your needs:

Create a culture of innovation
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Office Clerk job description FAQs

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