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Bank Cashier Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A 600872679retail9.94cashier6.3sales assistant1.77customer service1.71under 181.31869391130596.7012.9019.60HOURLY105597362025-10-012025-10-312025-09-012025-09-302025-11-05Bank Cashier, or Bank Teller provides face-to-face services in banks and handles customers’ concerns and complaints. Their duties include greeting customers, opening and closing accounts and handling deposits and withdrawals.

600872679retail9.94cashier6.3sales assistant1.77customer service1.71under 181.31869391130596.7012.9019.60HOURLY105597362025-10-012025-10-312025-09-012025-09-302025-11-05Bank Cashier duties and responsibilities

A Bank Cashier is often the first person clients interact with and therefore they must have general knowledge regarding all banking processes, plus a welcoming attitude. Their primary duties include:

  • Processing deposits and withdrawals
  • Introducing new members to the banking platform and software
  • Performing regulator account maintenance
  • Opening and closing accounts as required for members
  • Dealing with customer inquires
  • Performing general administration tasks
  • Helping customers with loan and mortgage applications
  • Operating both the UK and overseas currency tills
  • Using banking software to update account information

Hire your next Bank Cashier today

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Hire your next Bank Cashier today

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a Bank Cashier do?

A 600872679retail9.94cashier6.3sales assistant1.77customer service1.71under 181.31869391130596.7012.9019.60HOURLY105597362025-10-012025-10-312025-09-012025-09-302025-11-05Bank Cashier handles the daily activities of customers at a bank. For many banks, the Bank Cashier also serves as a greeter and point of reference for customers, directing them to the appropriate area within the bank. They must have a friendly personality and provide excellent customer service to customers who may be worried or concerned about their financial assets. They must be comfortable with numbers, as they may be asked to process numerous monetary transactions throughout the day.

Bank Cashier skills and qualifications

Previous customer service experience, ability to learn quickly and familiarity with different types of currency are important qualities for this position. A successful 600872679retail9.94cashier6.3sales assistant1.77customer service1.71under 181.31869391130596.7012.9019.60HOURLY105597362025-10-012025-10-312025-09-012025-09-302025-11-05Bank Cashier candidate will have various prerequisite skills and qualifications that typically include:

  • Thorough attention to detail
  • Patience and the ability to remain calm under stress
  • Strong maths and logic skills
  • Understanding of banking software
  • The ability to sell products and services
  • Administrative skills
  • Sensitivity and understanding
  • Excellent verbal communication skills

Bank Cashier experience requirements

For some companies, this can be listed as an entry-level position with zero to two years of experience. In this case, be sure the applicant has strong maths skills and is prepared to complete some on-the-job training. Some companies require at least a year’s experience in a bank or retail setting. All applicants should also have some experience handling monetary transactions in a bank, retail or volunteer setting.

600872679retail9.94cashier6.3sales assistant1.77customer service1.71under 181.31869391130596.7012.9019.60HOURLY105597362025-10-012025-10-312025-09-012025-09-302025-11-05Bank Cashier education and training requirements

In many cases, applicants need a minimum of four or more GCSEs at grades 9 to 4, including English and maths. Some applicants will have taken a course and received a relevant diploma such as a Level 2 or 3 Diploma in Customer Service, while others can have an intermediate apprenticeship in financial services customer advising. Most employers will require applicants to pass a series of tests when they apply and all applicants must past an enhanced background check, in order to be considered for the position.

Bank Cashier salary expectations

According to Indeed Salaries, the average salary for a Bank Cashier in the UK is £9.02 per hour. Salary is usually dependent on experience, location and company.

Job description samples for similar positions

If this position is not quite what you’re looking for, here are some job description samples that may be a better fit:

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

Bank Cashier job description FAQs

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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