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Office Administrator Job Description: Top Duties and Qualifications

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An Office Administrator, or Office Manager, performs various types of administrative functions in an organisation. Their duties include designing office workflows, supporting other Office Managers and department heads and serving as the first point of contact between the company and its customers, vendors and visitors.

Office Administrator duties and responsibilities

Office Administrators are responsible for several functions in an organisation, but their main responsibility is to assist staff and customers for seamless business operations. Some of their duties include:

  • Managing the reception area, including welcoming customers and guests
  • Managing company correspondence, including phone calls, emails, letters and packages
  • Handling bookkeeping, budgeting and billing cycles for the business
  • Organising meetings, scheduling appointments and overseeing catering during company events
  • Supervising administrative staff, designing office workflow, assessing staff and providing feedback to improve internal performance
  • Performing data entry roles, including updating records and databases for personnel, financial and legal information
  • Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations
  • Creating travel itineraries for business executives, employees and company events

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Office Administrator Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does an Office Administrator do?

Office Administrators maintain communication with internal and external parties in an organisation, organise meetings and perform record-keeping functions. They also maintain file systems, organise company events, schedule appointments, manage the reception area and oversee expenses and adhere to billing cycles. They perform general accounting functions and conduct research. In some cases, an Office Administrator may be required to operate equipment and do some manual tasks to support office activities.

Office Administrator skills and qualifications

A successful Office Administrator candidate will have various prerequisite skills and qualifications needed for their duties, including:

  • Exceptional leadership, organisational and time management skills
  • Presentation skills and customer services knowledge
  • Outstanding verbal and written communication skills
  • Basic knowledge of accounting procedures such as bookkeeping and other general financial procedures
  • Proven experience in a related role such as Office Assistant, Receptionist or other relevant position
  • Knowledge of computer programs used in daily office administration functions such as word processors, spreadsheets and specialised office management tools
  • Proficiency in filing and paper management, including the ability to manage business correspondence and the ability to handle confidential information
  • Excellent problem-solving skills, the ability to research and an aptitude for helping other people

Office Administrator experience requirements

The most qualified Office Administrators often have a deep understanding of the company’s policies and how to implement them to ensure efficient business and office operations. The right candidates will be proficient in standard computer applications used in the company and should also be experienced with the general and legal procedures of the office. Employers can also consider experienced Receptionists and Office Assistants who have not worked in an Office Administrator role for this position.

Office Administrator education and training requirements

Office Administrators require at least a bachelor’s degree in office administration, business administration, business management, operations management or related disciplines. Candidates with a degree in clerical studies or finance can also apply if they have proven experience in a related role such as an Office Assistant or Receptionist. Candidates also need a solid background in customer service, file management, record keeping and a knowledge of business accounting.

For specialised roles, Office Administrators must be proficient in industry-specific software tools used in the organisation. Office Administrators also need to have exceptional writing, speaking and presentation skills and be adept at organising events. They should be familiar with office rules and regulations and have adequate experience to support day-to-day operations.

Office administrator salary expectations

According to Indeed Salaries, the average salary for an Office Administrator is £19,063 per year. However, their salary varies depending on several factors, including experience, location and the company.

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Office Administrator job description FAQs

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