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Food Server Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

A Food Server, or Waiter, plays an important role in the food and hospitality industry. Their duties include taking orders, serving food and drinks to customers in cafes and restaurants and processing payments.

Food Server duties and responsibilities

The primary duty of a Food Server is to ensure that customers get the best dining experience through effective customer service. Examples of their duties and responsibilities include:

  • Welcome customers and show them to their tables.
  • Keep the dining area orderly.
  • Work with the kitchen staff and other employees to provide customers excellent dining experience.
  • Answer customers’ questions and resolve complaints and concerns amicably.

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Food Server Job Description Examples:

Example 1

If you're looking for a fun, friendly and family orientated environment, then look no further. At Subway Worcester everyone is part of the family! Team Member Benefits:
  • Competitive rates of pay up to £9.50 per hour
  • Free employee meals on shift
  • Uniform provided
  • Career progression/advancement opportunities (Team Leader/Store management)
  • A passionate and fun working environment
  • COVID-19:- We have a full suite of Covid secure measures in place in our stores to ensure the health and well being of our team and customers. Team Member roles and responsibilities: The Sandwich Artist greets and serves guests, prepares food, maintains food safety and sanitation standards. We are looking for flexible and enthusiastic individuals with a passion for delivering excellent customer service. We are looking to build our family and we're looking for like minded individuals who love to work hard and have fun to join us! Part-time hours: 5-20 per week Job Types: Part-time, Permanent Part-time hours: 5-20 per week Salary: £5.50-£9.50 per hour Benefits:
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • On-site parking Schedule:
  • Night shift
  • Overtime
  • Weekend availability Ability to commute/relocate:
  • Worcester, Worcestershire: reliably commute or plan to relocate before starting work (preferred) Shift shift (preferred)

Example 2

Wolf Italian Street Food in Green Park is a fast food retailers serving high quality fresh food in minutes. The working environment is fun and fast paced where strong customer services skills and teamwork are essential requirements to do well, along with a passion for fresh fast food. We are looking for dynamic, energetic, hardworking and motivated team members. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional communication skills. You must have a high standard of personal presentation and be confident, professional and a welcoming personality. You must also have the ability to work under pressure with excellent attention to detail and ideally a background of experience in the catering industry. Come join the team and see how far you could go, job progression is a key part to the company’s ethos and we will give you all the training you need to develop within the team Your duties will include: - Food preparation - Working behind the food counter directly interaction and serving customer - Suggesting food items to customers based on the menu - Handle a variety of tasks dealing with the restaurant upkeep and operation - You will be required to adhere to food hygiene regulations The restaurant is based on a business park.
  • NEED TO WORK Monday - Friday 11AM - 3:30PM Part-time hours: 20-25 per week Job Types: Full-time, Part-time Salary: £9.50 per hour Benefits:
  • Employee discount
  • On-site parking
  • Store discounts Schedule:
  • Day shift
  • Monday to weekends

Example 3

Food Server Coodinator– Richard Cox House Royston

Part Time Hours Available

Salary: £10.00 (weekday rate)- £10.50 per hour (weekend rate)

Quantum Care is a non for profit, award winning care provider who is seeking to recruit Kitchen Assistants who can bring the knowledge and the right catering skills to enhance the mealtime experience of our residents.

The right candidates will be based at our residential care home in Royston. The role requires working along a reputable external food provider, organizing the catering operation and provide a safe, nutritious and the best quality service to our residents.

We are looking for candidates who have:

  • Good knowledge of Health and Safety practices in the workplace, including food safety
  • Have the ability to prepare, cook and serve meals, including special diets
  • Able to work on their own initiative with limited supervision as well as part of a team.
  • Has previous experience of working in a catering environment
  • Experience of communicating with people living with dementia and sensitive to the needs of older people

What we can offer:

  • Excellent in-house training
  • No Shift split
  • Opportunities for career progression
  • Pension scheme
  • Access to thousands of retail discounts and offers
  • 20 days Annual Leave plus bank holidays
  • Weekend salary enhancement
  • Free Uniform

All posts are subject to a DBS check and the right to live and work in the UK.

We are an equal opportunities employer.

If you have any issues with completing our online application form, please contact the HR team on 01707 368234.

Job Types: Part-time, Permanent

Salary: £10.00-£10.50 per hour

Benefits:
  • Company pension
  • Employee discount
  • On-site parking
  • Referral programme
  • Store shift

Example 4

Job description

(THIS Position WILL Involve SOME SPLIT Shifts Including EARLY Mornings, Evenings & Weekends.)

The Position is a Minimum of 4 to 20 hours per week & will require extra availability so flexibility is essential

Therefore this Position would suit persons living in a local proximity. Must be over 18 years old in order to meet current Licensing laws.)

We are a small family run hotel looking for a person with exceptional social skills with both customers & work colleagues. Must have a knowledge of food & beverage, Comfortable working front of house & willing to go that extra mile.

Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining & bar ambiance.

Duties

Collect money for food & beverage [website] cash receipts.

Check identification of customers to verify age requirements for purchase of alcohol.

Clean glasses, utensils, and bar equipment.

Take beverage orders from serving staff or directly from customers.

Serve wine, and bottled or draft beer.

Clean bars, work areas, and tables ensuring a hygienic, orderly & clean environment for a positive customer experience.

Take food orders and relay orders to kitchens.

Serve snacks or food items to customers taking extra notes of any special dietary needs.

Stock service stations & Bars maintaining a high standard of appearance, so enhancing all customer experience.

Clean & prepare Tables for new customers after meals are finished.

Full Drivers License would be an advantage as There can be early starts & late finishes due to the nature of the trade.

Job Types: Part Time

Job Type: Part-time
Part-time hours: 8-20 per week

Salary: £7.50-£10.42 per hour

Benefits:
  • Company events
  • Company pension
  • Gym membership
Schedule:
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends only



Experience:
  • Food Service: 1 year (preferred)
  • Bartending: 1 year (preferred)

Licence/Certification:
  • Driving Licence Location: In person

Example 5

THIS IS A FULL TIME JOB FOR 40 HOURS ON Average PER WEEK

WE PAY THE London Living WAGE OR ABOVE

Detox Kitchen was set up in 2012 from the kitchen table, and was born from the idea of providing convenient, healthy nourishment to everyone. Fast forward to today and here we are, with a home delivery service that delivers over a million meals a year.

We are on a mission to help people see, understand and consume food in a totally new way. We want people to eat our food and feel amazing afterwards, and we want them to be surprised by how delicious healthy food can be. Everything we serve is made by us; we know where all our ingredients come from and we know how to cook them to get the most out of them, both in terms of flavour and nutrients. We hope that our food inspires people to eat healthier for good, to make better choices and to be conscious of where their food comes from.

To us food isn’t just food. It is a pathway to better energy levels, sharper mental clarity, improved mood, better health and well being.

Jobdescription

We are looking for an ambitious Deli Assistant/ Cafe Assistant / Food Server / Front of Houseto assist in the preparation of delicious dishes in our delis in Kingly Street and Mortimer Street.

A great Deli Assistant/ Cafe Assistant / Food Server / Front of Housewill be quick and diligent and willing to improve on the job. You will be deft and able to follow instructions as well as all health and safety rules in the delis. The ideal candidate will also be able to function in a fast-paced, busy environment as a part of a team.

Food Server Responsibilities:
  • Performing opening duties such as setting tables, preparing counter, etc.
  • Assisting management and hosts to meet, greet and issuing them food.
  • Introducing yourself to guests, and informing them of special offers
  • Ensuring beverages are served swiftly and replenished continuously.
  • Ensuring accuracy when entering orders into the point of sale (POS) system.
  • Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
  • Performing closing duties such as sweeping and vacuuming

Food Server Requirements:
  • 1+ years of work experience in delis or restaurants.
  • Proficient with maintaining a solid customer base.
  • Excellent verbal communication skills.
  • Outstanding people skills.
  • Well-groomed, professional appearance.
  • Available to work shifts, extended hours, over weekends and holidays.
  • Physically fit, agile, and dexterous.
  • Ability to stand and walk for extended periods.
  • Proficient time-management skills.

Job Types: Full-time, Part-time

Salary: £11.05 per hour

Benefits:
  • Company pension
  • Discounted or free food
  • Employee discount
Schedule:
  • Day shift
Supplemental pay types:
  • Performance Location: One location

Example 6

Job Title: Experienced Food Server

Company: Newtown Takeaway

Location: worcester

Start Date: September 4th, 2023

About Newtown Takeaway:

Newtown Takeaway is a fast-food destination known for its delicious, high-quality food and exceptional customer service. We pride ourselves on offering a diverse menu of delectable items that keep our loyal customers coming back for more. Join our team and be a part of our mission to provide top-notch service and memorable dining experiences.

Job Description:

As an Experienced Food Server at Newtown Takeaway, you will play a crucial role in ensuring our customers have an outstanding dining experience. Your responsibilities will include:

  • Greeting customers with a friendly and welcoming attitude.
  • Taking accurate food orders and providing recommendations when requested.
  • Serving food and beverages promptly and efficiently.
  • Ensuring orders are complete and accurate before delivering them to customers.
  • Handling cash transactions and processing payments accurately.
  • Maintaining a clean and organized dining area.
  • Assisting with food preparation and packaging as needed.
  • Adhering to food safety and hygiene standards.
  • Collaborating with team members to provide excellent customer service.
  • Handling customer inquiries and resolving any issues or complaints professionally.
  • Upholding our commitment to quality and customer satisfaction.

Requirements:

To be successful in this role, you should possess the following qualifications:

  • Proven experience as a food server in a fast-paced environment.
  • Exceptional customer service skills with a warm and friendly demeanor.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team and handle high-pressure situations.
  • Basic math skills for cash handling and order accuracy.
  • Knowledge of food safety regulations and best practices.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • A passion for food and a desire to create memorable dining experiences.

Benefits:

  • Competitive hourly wage with opportunities for tips.
  • Employee discounts on meals.
  • Training and development opportunities.
  • A positive and inclusive work environment.
  • Opportunities for growth within the company.

How to Apply:

If you are a dedicated and experienced food server who is passionate about providing exceptional customer service, we'd love to hear from you!

Join us at Newtown Takeaway and be a part of a team that values excellence in both food and service. We look forward to welcoming you on board!

Job Types: Full-time, Part-time
Part-time hours: 16 per week

Salary: £9.00-£11.00 per hour

Benefits:
  • Flexitime
Schedule:
  • Day shift
  • Every weekend
  • Flexitime
  • Monday to Friday
  • Weekend availability
  • Weekends only
Supplemental pay types:
  • Tips



Ability to commute/relocate:
  • Worcester: reliably commute or plan to relocate before starting work (required)

Experience:
  • Hospitality: 1 year (preferred)


Work Location: In ID: foodserver
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

What does a Food Server do?

A Food Server takes and serves orders and also ensures that customers get a satisfactory dining experience. Some of their duties include keeping the dining area neat, including cleaning tables and rearranging seats. They welcome guests to the restaurant or cafe and ensure they are seated comfortably. Food Servers present menus to diners and recommend food and drinks. They also take their orders, ensure the kitchen staff prepare the food correctly and on time, issue bills and handle payments. Other duties include to answer customers’ questions, handle complaints and resolve concerns.

Food Server skills and qualifications

A successful Food Server candidate will have prerequisite skills and qualifications needed to perform effectively on the job. These skills and qualifications include: 

  • Excellent customer service skills
  • Knowledge of the food and hospitality industry rules and regulations
  • Excellent verbal communication skills and active listening skills
  • Attention to detail, patience and trustworthiness
  • Basic math knowledge
  • A good memory to take accurate orders
  • Ability to work under pressure and accept criticism
  • Experience in cashiering duties

Food server experience requirements

Most Food Server positions do not have specific experience requirements because of the seasonal and entry-level nature of the job. However, candidates with food service or Waiter experience are preferable. Employers typically provide on-the-job training to familiarise Food Servers with the policies of their company. It is essential for Food Server candidates to know basic food handling procedures. Some employers require Server candidates to have experience with intercontinental cuisines and wine to cater to upscale customers.

Food Server education and training requirements

Food Servers do not require educational qualifications. However, candidates with a Level 1 Award in Introduction to Employment in the Hospitality Industry or Level 1 Certificate in Food and Beverage Service are preferable. Food Service candidates can also be employed if they have completed a hospitality team member intermediate apprenticeship. Experience in the food and hospitality industry can be used instead of academic credentials. It is also beneficial if the candidate has worked in a customer service role. Food Servers can take courses on food safety and hygiene, winery, food preparation and others.

Food Server salary expectations

According to Indeed Salaries, the average salary for Food Server candidates is £9.23 per hour. Actual pay may depend on the time of year, the employer, the candidate’s experience, the job specific duties and responsibilities for the position and the location of the job.

Job description samples for similar positions

Here are job description samples for similar positions if you are not looking to employ Food Servers: 

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

Food Server job description FAQs

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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