Could you make a difference to your community?

Head of Operations

Salary £30,000 - £35,000

Citizens Advice Wokingham is looking for a Head of Operations to lead the team that delivers critical advice and support to clients within Wokingham Borough.

The charity has a great reputation with funders and local partnership organisations and we are looking for someone who can bring positive leadership skills and new ideas to improve the efficiency of the Advice Service.

This is a role that would suit someone who is looking for a locally based role with a great team of staff and volunteers who are committed to making a difference in Wokingham. This is a full time role but we are open to a conversation about working hours and flexible working arrangements and remote working.

Experience of Citizens Advice is not essential but you would need experience of Advice Service delivery and an understanding of issues within the voluntary sector.

If you would like to find out more please contact Bill Feeney (Interim CEO)( Bill's email address can be found in the job pack) for a chat about the role, or please go to our website [website] for a copy of the Job Pack.

Citizens Advice Wokingham values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Job Types: Full-time, Part-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Wokingham, RG40 2YF: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Wokingham, RG40 deadline: 27/04/2023

Head of Operations
Private Surgical Hospital - London
£85,000 - £100,000
Full time – Permanent

King Healthcare are currently assisting a Private Hospital based in London in their search for a Head of Operations. We’re seeking someone who has demonstratable experience in both a Surgical Healthcare setting and within a Head of Operations capacity.

The Role

Reporting to the CEO, you will work alongside the Chief Medical Officer and other members of the senior leadership team overseeing the clinical aspects of the business. You’ll assume full responsibility for both the operational performance and CQC compliance in addition to providing leadership and strategic direction for services in London.

The Candidate

The ideal candidate for this role will have been working within Private Surgical Healthcare for several years in a senior operational management position. You will need to come from a commercial role within a surgical healthcare setting. You should be able to demonstrate examples of when you’ve made a business commercially viable as well as being a visible leader with strong staff management skills.

Salary and Benefits

The salary on offer for this position is between £85,000 – £100,000 dependent on experience. In addition are several benefits including a private pension scheme, generous annual leave allowance, interest free travel loans, childcare vouchers and employee discounts etc.

Contact Information

For more information, please visit the King Healthcare website and speak with Adam at King Healthcare.

Job Types: Full-time, Permanent

Salary: £85,000.00-£100,000.00 per year

Benefits:

• Company pension
• Sick pay

Schedule:

• 8 hour shift
• Day shift
• Monday to weekends

Head of Operations - Pabasso

Hybrid, 3- 5 days per week. Based Harrogate/Leeds

This is a unique ground-floor opportunity for a ‘hands-on’ individual who has aspirations to help grow a business by supporting the founder in developing the
Pabasso Peer Advisory Board brand.

We are looking for a capable, ambitious individual. You will be an efficient administrator, understands B2B business development and be looking to progress your career in an early-stage business now looking to accelerate its growth through a franchise model.

The right candidate will have the desire to run a business as the successful candidate will ultimately be running this business.

You will be confident, have great interpersonal skills, have some sales and marketing experience, be IT literate and fastidious in your attention to detail.

You will have a minimum of 2-3 years of experience in a B2B environment.

With our franchise consultant, you will be helping to construct our package and the support material required to complete our offering to franchisees as well as helping with the recruitment and onboarding process and the general support of these franchisees.

Do you exist?

Salary to £32k (FTE) commensurate with experience with an OTE of £40k, other benefits to include share options etc.

Pabasso | The Office, Boroughbridge Hall, Boroughbridge, North Yorkshire, YO51 9AN 01423 324 707 [website]

Job Type: Permanent

Salary: £25,000.00-£32,000.00 per year

Benefits:

• Company pension
• Flexitime
• Profit sharing
• Referral programme

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• B2B: 2 years (required)

Language:

• English at an idiomatic level (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 50% (required)

Work Location: Hybrid remote in ID: Pabasso Head of Operations

Do you want to make a difference in people lives and be part of something special?

The Mary How Trust for Cancer Prevention is an independent, CQC registered, West Sussex charity. The Trust’s health screening service aims to spot the early signs of life-threatening illnesses such as heart disease, diabetes, bowel cancer, prostate cancer and abdominal aortic aneurysm.

We are seeking a Head of Operations to join our friendly professional team. This is an exciting opportunity for a highly motivated individual to use their management and leadership skills to help in our development.

Reporting to the CEO you will take the lead in all aspects of the day-to-day clinic operations and management including appointment/office functions, H&S and compliance, HR and purchasing/finance. You will also act as the CQC Registered Manager.

Person Specification:

The role will suit a self-motivated, articulate, focused individual with proven excellent organisational, communication and inter-personal skills.

This is a challenging role and individuals will be expected to use their own initiative and be proactive, meet objectives, handle statistics, write reports and adapt to the changing needs of the charity as required.

• A background in practice management, operations or business development, would be advantageous
• Clear understanding of professional responsibility and accountability
• Good leadership and management skills
• Good organisational skills and ability to manage and prioritise own workload as well as that of a team
• Excellent communication, interpersonal and IT Skills
• Interest in promoting health & wellbeing
• Able to work as part of a team

If you have excellent communication skills, a professional manner and would be committed to ensuring our clients receive the best possible experience then we want to hear from you.

Please apply with a covering letter and full c.v., stating current salary.

The successful candidate must have the right to work and reside in the UK and have a good command of the English language both written and spoken. Unfortunately we are unable to sponsor candidates or offer re location packages.

DBS checks and references are mandatory. Interviews will be in person in Pulborough, West Sussex.

We receive no funding from the NHS. Our service is made possible by donations, grants and fundraising.

Job Types: Full-time, Permanent

Benefits:

• Bereavement leave
• Company pension
• Free flu jabs
• Health & wellbeing programme

Schedule:

• Monday to Friday

Work Location: In ID: MHT/202309/HOO

The Inn Hospitality Group are the operators of four rural inns across Northumberland and County Durham, with a focus on great food, a fine pint and beautifully appointed bedrooms.

The group is looking to appoint its 1st Head of Operations; an experienced hospitality professional who can lead the estate in the next stage of their development.

Salary of up to £48,000 per annum

The successful candidate will report directly to group ownership, leading a team comprising of a group Operations Manager and 4 General Managers, with marketing and sales support.

About you…

• A current Head of Operations/Operations Manager/Area Manager with a minimum of 2-years experience in the role.
• Can demonstrate your experience of affecting group profitability through creating a culture of management accountability for achieving KPIs.
• With regular travel around the Northumberland area you must have your own transport and live in, or around, the region.
• This isn’t a Monday to Friday 9-5 role. Evening, weekend, and Bank Holiday availability is a must in order to meet the needs of the business as required.
• You can demonstrate a balanced approach to multisite/group management with hands-on leadership where required.

Responsibilities…

• To over-see the operations of the group’s estate with a focus on delivering profitability.
• To balance a commercially focussed approach with guest-1stexperience.
• To manage recruitment needs and succession planning.
• To provide leadership and coaching to your management reports to deliver business performance targets.
• Ensure that all financial controls are adhered to limiting stock and cash loss.

So, if you’re looking to make your mark on a local company with an exciting future, press the ’apply’ button and let's get you one step closer to leading the team!

WHAM Hospitality Recruitment is working on behalf of The Inn Hospitality Group in respect of this role.

Job Types: Full-time, Permanent

Salary: Up to £45,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme
• Wellness programme

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Northumbria: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Hospitality operations management: 2 years (preferred)

Licence/Certification:

• Personal Licence (preferred)

Work authorisation:

• United Kingdom Location: On the road

Cell Studios/ Cell Project Space Ltd is seeking an experienced Head of Operations to join our small team heading the daily operations of Cell Studios.

As the Head of Operations, you will be responsible for leading the day-to-day operations of our studios across 8 sites in East and South east London. We provide a range of established self-contained studio spaces from 100 to 2000 [website] on fixed-term occupancy licenses. Occupiers include visual artists, designer-makes and other creative SMEs. Cell studios are housed in a variety of converted industrial buildings, from Victorian factories to light industrial units, each with their own vibrant creative community.

Duties and Responsibilities:

• Manage the studios team
• Maintain & monitor studios retention; accountable for achieving full occupancy.
• Uphold and maintain health and safety regulations and procedures to ensure all sites are compliant in relation fire, and health and safety regulations.
• Carry out robust and enthusiastic marketing and letting strategies.
• Comply with and demonstrably uphold Cell Studios organisational policies.

Finance

• Carry out Accounts Policy Protocol and everyday upkeep of income and expenditure through Xero accounting software.
• Apply vetting protocols in regards to studio applicants across Cell's studio sites
• Manage the maintenance of facilities i.e.; studios cleaning contractors, stores, overseeing all stocktaking and book keeping for the Studios Maintenance Technician
• Manage and carry out studio viewings

Visit the link provided for the full Job specifications:

[website]

Requirements:

• Excellent knowledge of Xero accountancy software or equivalent
• At least 5 years experience working within a similar role or equivalent
• Professional trade qualifications or equivalent in either Design, Engineering, Applied Arts
• Experience with Microsoft Office Suite is essential- creating forecast spreadsheets
• Must be mobile- able to travel by bicycle or public transport across sites, or a driving license would be preferred but is not essential
• Should be practically minded and would prefer a knowledge of buildings maintenance, health and safety and compliance

Job Type: Full-time

Salary: £38,000.00-£40,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• London, E2 9DA: reliably commute or plan to relocate before starting work (required)

Work Location: In person


Application deadline: ID: Studios OPS
Expected start date: 25/09/2023

We are working with one of the UK'S Largest provider of plastic surgery and cosmetic treatments who are recruiting for an experienced Head of Operation to join their private state of the art Clinic in Fitzrovia London.

Head of Operations Job Role:

The Head of Operations (London) will work alongside the Chief Medical Officer (CMO) and other members of TPC’s Quality Group in leading, directing and motivating the clinical teams. You will ensure the London clinic remains compliant with CQC requirements and all regulated activities.

Key Responsibilities:

· Take responsibility for effectively implementing clinical policies and procedures to enable the provision of a high-quality service, both in respect of patient care and employee engagement.

· Supervise the site management teams to ensure the integrity of all operational functions across London.

· Provide leadership and strategic direction for operational services in London, in line with overall strategic and business goals, acting as a role model for organisational culture and values in order to achieve the goals and direction for the medical teams.

· Continue to develop and deliver a high quality, evidence based, in-patient service in a changing health care environment ensuring that it supports and reflects, regulatory requirements, company policies and procedures, service user needs, medical objectives and professional guidance.

· Set, monitor and evaluate the standard of care and practice provided in the service in consultation with staff and the multi- disciplinary team.

· Manage an effective pre-operative and post-operative department in order to ensure a seamless patient journey from booking to post-operative care.

Ideal Candidate:

We are looking for an individual rom a surgical health care setting with strong commercial experience working in a similar role.

Qualifications / Experience Required:

• University Degree with Honours
• Minimum of 5 years senior management experience within a healthcare environment
• Evidence of ongoing professional development
• Awareness of operational management within a secondary healthcare setting
• Experience in clinical stock management and audit
• Experience in Budget analysis and management
• Evidence of involvement in strategic development in a secondary healthcare setting
• Evidence of efficient and safe management of a diverse staffing rota system
• Ability to work under pressure
• Able to manage own workload
• Able to effectively lead and manage a multi-skilled team.
• Ability to build professional relationships with staff, consultants and colleagues.
• Ability to work and communicate accurate clinical and financial information effectively at both operational and managerial levels.
• Strong IT skills i.e. good working knowledge of Microsoft Office including: Outlook, Excel, Word and PowerPoint Problem solving and analytical skills
• Previous management experience in a hospital or clinic

Apply Today To Secure A Quick Interview!

Job Types: Full-time, Permanent

Salary: Up to £110,000.00 per year

Schedule:

• 10 hour shift

Ability to reliably commute or plan to relocate before starting work (required)

Job Description

Kane Group are an established, and successful multi-disciplinary building-services solution contractor, with our Head Office based in Banbridge, Northern Ireland.

We're an innovative, forward-thinking company with continued steady growth serving residential, hospitality, education, commercial and healthcare sectors with offices in Northern Ireland, London, Birmingham, Glasgow and the Republic of Ireland.

We are currently looking for a Personal Assistant to join our team.

Scope of Role

A key role in the provision of Operations information for Kane Group. Working closely with the Head of Operations & other members of the Operations Team in the delivery of a varied portfolio of work.

This is an excellent opportunity to join an exciting and growing business.

Key Responsibilities

• Assist with daily operations department activities, administrative tasks & diary management
• Collate & update Operations reports & systems
• Liaise with Operations Managers for department reporting
• Create & distribute meeting agendas, provide all relevant information/documentation in advance of meetings, minute taking & circulation of minutes
• Production of corporate documents (e.g., organigrams, job descriptions)
• Submit/Update monthly expenses
• Creation of presentations for internal & external Operations & H&S meetings
• Event Planning

Personal Specification

Experience & Knowledge

Essential

• Relevant experience working in the construction sector
• Excellent IT skills particularly with MS Office

Desirable

• Business degree or Project Management qualification

Abilities & Skills

Essential:

• Capacity to work independently with limited supervision. A “can do” attitude with a strong work ethic and execution skills
• Excellent team player
• Possess excellent interpersonal & communication skills including the ability to liaise with staff at all levels both written and verbal
• Adaptive & resilient, responding positively to changes in deadlines and processes
• Strong communications skills
• Strong attention to detail
• Self-motivated with excellent time and project management skills
• Ability to work within an environment with deadlines while having to multi-task with multiple priorities

Company Benefits

• Cash Health Plan to include Employee Assistance Programme.
• 4 x Salary Death in Service cover.
• Auto Enrolment Company Pension scheme (Salary Sacrifice).
• Company Sick Pay Scheme, which is available upon successful completion of probation, and increases with service.
• Enhanced maternity & paternity benefits .
• Paid professional subscriptions .
• Variety of employee discounts.
• Cycle to Work Scheme.
• Corporate Gym discount for Kane employees.
• Subsided gym membership.
• Branded clothing.
• Active Social and Wellbeing Committees.
• Annual Health Checks.
• Awards for long service.
• Additional annual leave based on length of service.
• Training and development opportunities.

Kane is an equal opportunities employer and welcomes applications from all sections of the community.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme

Schedule:

• Monday to Friday

Experience:

• Personal Assistant: 1 year (preferred)

Work Location: In deadline: 25/06/2024

Our client is a highly successful global fashion brand currently experiencing accelerated growth. They are now looking for an experience Head of Operations to manage their inbound, warehouse and outbound product logisticsfor B2C and B2B globally.

This role will ensure that the brand meets operational standards by overseeing the end-to-end fulfilment process and leading the strategic plans relating to overall operations management. This will include the consistent review of productivity, quality, and customer-service standards, resolving problems, and identifying system improvements.

This is a fantastic opportunity for someone who has 10+ years of E-commerce retail operations experience and thrives operating at both a macro and micro level to drive maximum efficiencies whilst planning for growth.

Responsibilities:

Take complete ownership of brands fulfilment CPO. Monitor and optimise the metrics setting ambitious but realistic efficiency targets to proactively contribute to business growth.
Provide strategic leadership the complete fulfilment process. Auditing current processes and working with all relevant teams across the business to map out and execute optimisations and automations that will improve both process and cost efficiencies.
Put in place operation strategy for international growth.
Work with their international 3PL to improve efficiency in this way.
Implement best practice warehouse management design to optimize space and maximize productivity
Lead a large team of warehouse operatives, supervisors, and managers. Design team and personal KPIs to support both their own and business growth. Motivate, mentor, and provide a positive working environment for your team.
Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
Work with the leadership team to forecast business growth. Outline operations and logistical requirements for the next chapter of the brand, set up the business operations to be able to scale effectively.

Areas of focus:

Inventory management
Warehouse processes and automation
Dispatch within SLA and future innovation for fast delivery
Returns processing
Reverse Logistics for excess products/ returns rejects
Manpower budget adherence
Supply chain negotiations for inward and outward logistics
Sales support
Reporting

Requirements:

Total 10 years of experience with min 3 years’ experience in a Head of role (ideally for a successful fast growing fashion brand)
Strong leadership experience in a warehouse environment - for a fast paced ecommerce global brand
Proactive and forward thinking
Experience of leading large teams across multiple sites and demonstrate excellent people management skills, with the ability to lead, coach and mentor colleagues of all levels.
Robust financial management and analytical skills as well as experience of developing and successfully implementing strategic plans.
Comfortable delivering frequent direct written and oral feedback
Flexibility and responsiveness to change, with the ability to lead others in a dynamic environment
Experience using Shopify, PeopleVox (WMS) and Netsuite is preferred

Benefits

Excellent salary depending upon candidates experience
Company bonus scheme
40% discount on all products
Company sample sales
30 days holidays
Your birthday off / day in lieu of your birthday
Flexible working hours for office staff and flexible shift options for warehouse staff
Regular team socials
Wellbeing allowance
Bi-annual employee performance and package reviews.

Job Types: Permanent, Full-time

Salary: Up to £100,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Manchester: reliably commute or plan to relocate before starting work (required)

Experience:

• E-commerce retail warehouse distribution operations: 10 years Location: One location

Job description

About Us: At Oriel, we believe in the power of togetherness. We drive forward as a company, a team, and as individuals, united by our shared mission. Our purpose is to make our customers journey a successful one that we can both be on together. Our office is based in Cheltenham, we are a leading debt collection agency, currently managing around £400m of debt annually for approximately 130 organisations. Our approach involves equipping our customers with practical, affordable solutions for repayment. With an unwavering commitment, we assist thousands annually in regaining control over their financial situations.

Your Role: As Head of Operations, you will play a pivotal role in overseeing the operations of Oriel. Collaborating closely with the Directors and management team, you'll provide strategic guidance and cultivate a culture that permeates the entire operation. Your leadership will guide our staff to empower customers in achieving debt-free status with Oriel while ensuring fair customer outcomes and acheivement of the company’s collection targets. The Head of Operations spearheads the performance goals, identifies opportunities for enhancement, and fosters an environment that embodies Oriel’s core values. You will have 50 plus staff and managers that will line into you. You'll champion a culture of excellence and ensure clear alignment with the company's strategic objectives, motivating teams at all levels to deliver exceptional results.

Key Responsibilities:

People Leadership:

• Lead the Management Team, overseeing multi-dimensional work streams and contact channels. Develop them into an empowered, proactive leadership team, exhibiting exceptional leadership qualities while meeting commercial metrics.
• Foster the competence and capability of the Oriel colleagues, to deliver exceptional customer and client experiences, particularly in challenging and complex scenarios.
• Manage headcount to budget, ensuring optimal capacity and resourcing alignment for your business area.
• Cultivate a high-performance culture that prioritises growth, development, and colleague support, yielding outstanding engagement outcomes.

Commercial Success:

• Craft and execute initiatives that align with the company's strategic direction, consistently striving to elevate collections and client services performance.
• Navigate change adeptly, ensuring team engagement and alignment with the company's strategic goals.
• Successfully oversee high-profile change management projects, ensuring effective delivery and realisation of expected benefits.
• Leverage your understanding of client and internal customer processes to identify process and policy enhancements, collaborating with key stakeholders to translate concepts into actionable outcomes.
• Develop well-structured business cases, effectively communicating proposals to senior stakeholders, addressing identified risks comprehensively.

Operational Excellence:

• Build companywide relationships to achieve impactful change across the organisation, where required.
• Establish and uphold controls to foster operational excellence within Oriel, maximizing performance and efficiency opportunities while embedding best practices.
• Ensure adherence to relevant legislation and policies, including FCA, CSA debt collection guidelines, the Lending Code, ICO and Data Protection Act, as well as in-house policies and procedures.

Requirements:

• Proven experience in collections contact centre operations.
• Demonstrated expertise in a contact centre Operations Manager role.
• Leadership of 50 plus employees.
• Experience within an FCA-regulated environment.

. Benefits:

• Competitive salary (depending on experience).
• Performance annual bonus, up to 10% of annual salary.
• Life assurance and Company Contributory pension

· 25 days holiday plus public holidays

· Gym Membership

• Employee wellbeing Programme

· Free parking

Here you have an excellent opportunity to join a fast growing organisation and to be a valuable part of its future success.

Please send CV and covering letter.

Job Types: Full-time, Permanent

Schedule:

• Monday to Location: In person