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Dental Practice Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

A Dental Practice Manager, or Dental Office Manager, is responsible for overseeing the business side of a dental practice to ensure that the business runs smoothly. Their primary duties include recruiting and supervising administrative personnel, managing a records database and processing payroll instructions.

Dental Practice Manager duties and responsibilities

A Dental Practice Manager’s duties revolve around general office and business management, human resource management, safety management and facility management. Therefore, a successful Dental Practice Manager fulfils the following duties and responsibilities:

  • Creating duty rotas for Dentists and other staff of the practice
  • Scheduling and confirming dental appointments
  • Filling and maintaining patient medical records
  • Hiring, training and supervising administrative support staff
  • Maintaining a stock list of drugs, stationery and office equipment
  • Managing a record of prescriptions
  • Organising building maintenance, security and cleaning services
  • Ensuring that the practice meets legal, health and safety and other regulatory guidelines

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Dental Practice Manager Job Description Examples:

Example 1

*****Award Winning Dental Care****

We are family dental practice, located in a cottage located on Epping High Street that has been severing local residents for years.

We are a small team providing, yet affordable, NHS and Private Dental Care.

Currently offering a position for a part time or full time Practice Manager.

Employment Duties:

  • Take responsibilities for the management of the practice in the key areas of finance, personnel, health and Safety, stock control and clinical governance,
  • Follow practice policies and procedures and to monitor the staff and help them to follow policies and procedures,
  • Promote, establish and maintain productive working relationship with all members of the dental team,
  • Liaise with the principal on all matters concerning finance, administration, pay and service conditions,
  • Supervise all staff in the practice to include the following:

-Training

-Punctuality

-Uniforms and appearance

-Pay

-Sickness and other leave

-Customer Service

Key management task

Finance
  • Work with the principal to ensure the efficient and effective management of the practice,
  • Ensure adherence and monitor performance against the business plan
  • Maintain financial information and provide suitable audit and financial reporting system,

Job Type: Permanent

Salary: £23,000.00-£40,000.00 per hour shift

Example 2

Dental Practice Manager / West Byfleet, Surrey / Full Time
MBR Dental are currently assisting a dental practice located in West Byfleet, Surrey to recruit a Dental Practice Manager to join their dental practice on a permanent basis.

  • Available as soon as possible.
  • Will take notice periods into consideration.
  • Predominantly private practice environment.
  • Full time opportunity – 36.5 hours per week.
  • Surgery space; Monday – Friday.
  • Flexible on working days & hours, weekend availability required.
  • £30k - £35k per annum depending on experience.
  • The successful candidate will have a minimum of 2 years’ dental practice management experience.
  • The practice manager will carry out management duties to ensure effective growth, development and running of the practice. Responsibilities include but are not limited to; marketing, staff development, HR & recruitment, compliance, managing KPI’s & P&L’s & supporting clinicians to achieve their goals. Deliver and source staff training / development for the practice teams & be able to manage conflict.
  • Practice Manager will be patient orientated, self-motivated and an inspirational team leader.
  • 4 Surgery modern dental practice.
  • Providing a variety of dentistry including General, Orthodontics, Periodontics and Dental Implants.
  • Computerised (Dentally) with Digital X-Rays.
  • Intra-Oral Cameras, OPG and a Zeiss Microscope available at the practice.
  • Parking available at the practice.

All candidates must have previous dental practice management experience & hold a valid DBS to be considered.
For more information, please call the recruitment team on 0121 222 5640 or please send your CV to [website] MBR Dental are your dental recruiter. For more jobs in the Surrey area please visit our Surrey jobs page

Job Type: Up to £35,000.00 per year

Example 3

Private Dental Practice Manager

We are looking for an experienced practice manager who can lead and manage our fast-growing specialist practice. There is plenty of opportunity from optimising sales, marketing, management and system strategies. Are you someone with experience looking to put your mark on a growing business? This job is for you.

5 + years in Dental Practice management is a must-have requirement.Sales, marketing, and proficiency in computer skills (google docs, excel, word, dentally software) experience is also essential.

DO NOT APPLY IF YOU DON'T HAVE Dentistry Experience

We are looking for a manager to take over the day-to-day running of the practice, and manage and lead sales conversion to ensure the practice runs smoothly. Our patients have complex needs and at times co-ordinating treatment plans can be a challenge. We need your help!

Job Types: Full-time, Permanent

Salary: £38,000.00-£45,000.00 per year

COVID-19 considerations:

Yes, all standard BDA requirements are met. All patients are pre-screened before arrival.

2 Days a week Sales/Marketing:

Diary management

TCO management (create targets for Recalls,Outstanding Treatment calls, Debt collection)

Prepare summary and inform team of monthly KPI's

Social Media posting

2 days a week Management and Operations:

Any HR tasks using software (Team holiday management)

Dentist and hygiene payroll

Invoices and lab bills prep and payments

121 with teams - PDP support

CQC audits and updates, arrange plan and implement policy docs

Complaints Management

Equipment management and maintenance

Plan hold and record all management meetings

All recruitment, induction and onboarding of new team

1 day a week PM tasks
Oversee smooth day to day running of clinic

Help with reception cover

40 hours a week
Salary Negotionable
Dependent on experience and skills

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year

Schedule:
  • 8 hour shift

Ability to commute/relocate:
  • London: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
  • How well do you work under pressure on a scale of practice manager: 1 year (required)

Example 4

Due to the continued expansion of our implants-focused dental practice in Amersham, we are currently looking for an Experienced Dental Practice Managerto join our team and help us make a difference in more people's lives.

The desired candidate will have proven experience in managing all areas of a busy dental practice and the ability to effectively manage a team of dental professionals

The main duties will include:
  • Responsibility for the smooth day-to-day running of the clinic.
  • Recruiting and training new dental and administrative staff.
  • Managing inventory - ensuring dental materials and other products are ordered on time and the right quantity is maintained in storage.
  • Managing the staff work schedule for dentists and nurses
  • Management of administration duties within the clinic to ensure everything runs as smoothly as possible and that patients leave with a very positive impression of the clinic.
  • Meeting and greeting patients in a friendly manner and discussing any issues or concerns that they may have; dealing appropriately with any issues or complaints that may arise.
  • Planning and scheduling of appointments, implementation of treatment plans and keeping patient records up to date.
  • Ensuring good communication is maintained between dental professionals, support staff and patients.
  • Ensuring all legal and health and safety requirements are adhered to including CQC compliance.

Required Skills & Experience
  • At least 3 years’ experience managing a dental clinic.
  • Proven ability to manage a team of dental professionals and administration staff.
  • Thorough knowledge of CQC regulations and compliance.
  • Knowledge and experience in recruiting dental professionals and administration staff.
  • Good IT skills, with knowledge of Microsoft Office, Google Docs and dental software.
  • Attention to detail – essential when working in a busy dental practice where little details make the difference.
  • Highly organised – essential for the effective management of busy and ever-changing dental clinics.
  • Problem Solving – ability to deal with all problems that arise in the clinics in a calm and professional manner.
  • Decision Making - ability to expect the unexpected and to be able to act accordingly making the correct decisions.

Salary offered depends on experience.

Job Types: Full-time, Part-time

Salary: From £25,000.00 per year

Benefits:
  • Company events
Schedule:
  • Monday to Friday
  • Weekend Registration (preferred)

Example 5

Dental Store Manager £32,000 - £40,000 per annum

Smmmile is an established private aesthetic dentistry group operating across the UK. We are opening our latest clinic in Nottingham where we will be focused on transforming smiles with Invisalign and cosmetic treatments Smmmile operates as a Diamond Invisalign provider.

Our new Nottingham clinic is located in the heart of the city where we operate an exciting new concept focused on providing the ultimate patient experience in a modern, luxury boutique surrounding.

We are looking for an experienced practice manager who can lead and inspire the teamto deliver outstanding clinical and customer service excellence. This business has great plans to grow further, so is looking to recruit ambitious individuals who can share in the success. You will have the exciting opportunity to project manage the store during site development, help to recruit and train your team

You will directly manage your team of professional clinicians, nurses, receptionists and support staff. You will also be responsible for marketing, audit and financial processes, which must be completed to CQC standards. Must have full working knowledge of CQC, GDC, Clinical governance, compliance and guidelines and as part of the role will required to register as CQC Registered Manager.

Your key responsibilities will include:

HR and team management, ensure staff comply with policies and procedures. Be responsible that all procedures and processes are In place and are adhered to. All aspects of CQC and store safety including regular audits and risk assessment and to maintain GDC principles. Ensure the store appearance is kept to a high standard recruit develop and motivate the team using effective management skills . . As the Practice Manager you will be responsible for driving performance by delivering objectives relating to revenue targets, KPIs and cost management.

The successful candidate will:

· Have 3 years practice manager experience

· GDC registration

· CQC registered manager (preferred but not essential)

· A strong leader with the ability to lead and inspire others

· Ability to work in a fast-paced demanding dental retail environment

· Have an enthusiastic flexible attitude

· Passionate about patient care

· Experience in marketing

· Be able to max sales and profits and work within budgets

· Creating an exciting and energetic atmosphere for patients and staff

Please submit CV and dates/times that you would be available for an Interview.

Job Types: Full-time, Permanent

Salary: £32,000.00-£40,000.00 per year

Additional pay:
  • Bonus scheme
  • Quarterly bonus
  • Yearly bonus
Benefits:
  • Additional leave
  • Employee discount
  • Store discounts
Schedule:
  • Monday to Friday

Experience:
  • Dental Practice Management: 1 year Certificate (required)

Example 6

Stevenage, Hertfordshire

Remuneration: Competitive, based on experience and skillset

Position Type: Full-Time

About Us: We are seeking an experienced and dedicated Practice Manager to oversee two independently owned, mixed and Private dental practices in Stevenage. Both practices are equipped with state-of-the-art technology, including iTero Scanner, Invisalign, CB CO, CON Bim CP, CEREC, OPG providing a high standard of care to our patients.

Key Responsibilities:
  • Leadership and Team Management: Lead and motivate the practice team to deliver outstanding dental care services.
  • Compliance Oversight: Collaborate with the Clinical Team to ensure adherence to General Dental Council (GDC) and Care Quality Commission (CQC) guidelines, maintaining first-class patient care standards.
  • Operational Efficiency: Oversee the day-to-day operations of the practices, ensuring smooth and efficient functioning.
  • Regulatory Compliance: Maintain a thorough understanding of CQC requirements and ensure the practice meets all compliance standards.
  • Relationship Management: Foster and maintain strong relationships with both patients and staff to enhance the practice environment.
  • Diary Management: Effectively manage dentist schedules to maximize productivity and patient satisfaction.
  • Staff Supervision: Be fully aware of staff duties and responsibilities, providing guidance and support as needed.
  • Reputation Growth: Develop and implement strategies to enhance the practice's reputation and attract new patients.
  • Customer Focus: Maintain a personable, positive, and enthusiastic approach with a strong focus on customer service.
  • Organizational Skills: Utilize strong communication and organizational skills to manage multiple priorities and meet deadlines in a dynamic environment.
  • IT Proficiency: Demonstrate proficiency in Microsoft Office and other relevant software.

Qualifications and Skills:
  • CQC Registration: Essential.
  • Experience: Previous experience as a Dental Practice Manager is preferred.
  • Leadership: Proven management or leadership experience.
  • Communication: Excellent verbal and written communication skills.
  • Professionalism: A friendly and professional manner with an appreciation for the importance of timely, complete, and accurate documentation.

If you are a proactive and experienced Practice Manager looking to lead a dynamic team in a supportive and technologically advanced environment, we would love to hear from you.

Job Type: Full-time

Benefits:
  • UK visa sponsorship
Schedule:
  • Day shift



Experience:
  • Dental Practice Management: 1 year (preferred)


Work In person

Example 7

We are looking for a highly experienced and motivated Dental Practice Manager with CQC compliant experience. We are thrilled to invite a skilled individual like you to become the Dental Practice Manager for our prestigious large 7-surgery dental practice.

Responsibilities:

Operations Management:

· Ensure seamless and efficient practice operations across all seven surgeries, prioritizing optimal patient care and satisfaction.

· Coordinate schedules for dentists, hygienists, and support staff, ensuring smooth workflow and adequate coverage.

· Implement and enforce practice policies to maintain compliance with industry regulations and standards.

· Monitor and manage dental supplies and equipment inventory to ensure availability and functionality.

Team Leadership and Development:

· Lead and motivate a diverse team of dental professionals and support staff, cultivating a positive and collaborative work environment.

· Conduct regular staff meetings, provide guidance and support, and address performance or disciplinary matters when necessary.

· Facilitate training and professional development opportunities for team members to enhance their skills and knowledge.

· Promote teamwork, open communication, and a strong customer service culture within the practice.

Patient Relations:

· Maintain exceptional patient satisfaction by promptly addressing inquiries, concerns, and complaints.

· Monitor patient feedback and implement strategies to enhance the overall patient experience.

· Foster strong patient relationships and ensure the delivery of quality dental care in line with industry standards and best practices.

Regulatory Compliance:

dental practice CQC compliant through regular checks and process audits.

  • Implementing new clinical processes and policies into practice.
  • Supporting the Manager with staff management, rota planning and recruitment.
  • Ensuring the practice surgery sessions run efficiently and on time.
  • Line management.
  • Overseeing decontamination processes to minimise disruption to practice operation.
  • Central stock control, COSHH filing, and staff training to ensure effective use of materials.

· Stay informed about dental regulations, guidelines, and best practices, ensuring compliance with all applicable laws.

· Maintain accurate and up-to-date documentation and records, including patient files, staff credentials, and certifications.

· Coordinate with external agencies and authorities to ensure adherence to regulatory requirements.

Qualifications and Requirements:

· Proven experience as a Dental Practice Manager, preferably in a large and multi-surgery practice setting.

· In-depth knowledge of dental practice management, operations, and regulatory requirements.

· Strong leadership and team management skills, with the ability to motivate and develop a diverse team.

· Excellent organizational, communication, and interpersonal skills.

· Proficiency in financial management and budgeting.

· Familiarity with dental software (SOE) and practice management systems.

· Ability to thrive in a fast-paced and dynamic work environment.

· Strong problem-solving and decision-making abilities.

If you are an ambitious and experienced Dental Practice Manager seeking to make a significant impact in a reputable dental practice, we want to hear from you! Join our team and contribute to the success and growth of our practice while providing exceptional dental care to our patients.

Job Type: Full-time

Pay: £25,000.00-£50,000.00 per year

Benefits:
  • Company events
  • Company pension
  • Employee discount
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus scheme
  • Performance bonus
  • Yearly Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
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What does a Dental Practice Manager do?

A Dental Practice Manager runs the business side of a dental practice to ensure that the practice functions efficiently and meets its financial targets. They ensure that members of staff are well organised and able to provide patients with a high quality of care. They schedule and chair staff meetings to ensure that operational guidelines are established and followed. Dental Practice Managers make sure that the business adheres to government regulations. They may also provide reception support to patients.

Dental Practice Manager skills and qualifications

A Dental Practice Manager needs a combination of office management skills, administrative skills and customer service skills to be able to perform their duties effectively. Here’s a list of the top skills and qualifications required of a Dental Practice Manager:

  • Business management skills
  • Excellent grasp of the English language
  • Strong communication skills
  • Team management skills
  • Knowledge of dental healthcare principles
  • Conflict management skills
  • Attention to detail and thoroughness
  • Good interpersonal skills

Dental Practice Manager experience requirements

Dental Practice Managers need to have at least two years’ experience working in a similar position. Previous experience working in a healthcare setting as an Office Assistant could be useful. In addition, prior experience as a Dental Nurse may be a plus but is not compulsory. A strong background in business management, human resource management and customer service can be useful. Other experience requirements vary based on the specific practice.

Mid-level Dental Practice Managers typically have three to five years of experience, while senior-level Dental Practice Managers require over five years of experience.

Dental Practice Manager education and training requirements

Generally, there are no formal education requirements for Dental Practice Manager. However, a degree in b usiness management or business administration would be useful. Possible training requirements include a certificate in health service administration and a Level 3 Diploma in Medical Administration. Some employers require a Level 3 Certificate in Medical Terminology and Level 5 Certificate in Primary Care and Health Management.

Part-time courses such as the Practice Managers Vocational Training Scheme may also be considered. Dental Practice Managers may also need to complete courses offered by the Association of Dental Administrators and Managers (ADAM). This includes the Dental Business Academy Practice Manager course.

Dental Practice Manager salary expectations

According to Indeed Salaries, Dental Practice Managers in the United Kingdom earn an average of £34,496 per year. This figure varies depending on several factors, including the Dental Practice Manager’s level of experience, educational qualifications, the hiring company, geographical location, among other factors.

Job description samples for similar positions

If a Dental Practice Manager job description is not quite what you’re looking for, here are other job description samples that may fit your needs:

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Dental Practice Manager job description FAQs

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