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Quality Inspector Job Description: Top Duties and Qualifications

A Quality Inspector, or Quality Assurance Inspector ensures that a company’s product meets all quality standards before it goes to market. Their duties include testing the product, ensuring customer specifications are met and certifying the product meets industry standards.

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What does a Quality Inspector do?

Quality Inspectors oversee a product’s development. This includes upholding safety standards during production, testing the product at various stages to ensure it meets all quality standards and listening to customer feedback about the product. Quality Inspectors work in a team to analyse previous quality problems and successes in order to create a more efficient product in the future.

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Quality Inspector duties and responsibilities

Quality Inspectors are responsible for a wide range of tasks related to the oversight of a product. They must thoroughly understand the product the company is producing and how it is viewed by the client. Other duties and responsibilities include:

  • Designing, reviewing and updating quality control policies and procedures
  • Ensuring quality check procedures are followed at every stage of production
  • Documenting any quality issues and creating a system for recording such documentation
  • Creating procedure checklists and coordinating with other Inspectors
  • Training new staff
  • Dealing with customer feedback and complaints
  • Testing product materials from suppliers

Quality Inspector skills and qualifications

A strong understanding of the industry and its customers is necessary for all applicants. A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

  • The ability to analyse the quality and performance of a product
  • An understanding of industry safety standards
  • The ability to work well with others
  • The ability to remain calm in stressful situations
  • Flexibility and openness to change
  • An understanding of the software utilised in the industry
  • Excellent verbal communication skills
  • Thorough attention to detail

Quality Inspector experience requirements

Entry-level candidates may have two years of experience, while a more experienced Quality Inspector will have two to four years of experience. A strong belief in product integrity and customer service is crucial for Quality Inspector positions. Previous experience in a customer service role such as a Salesperson, or as an Inventory or Inspection Specialist is also helpful. A candidate must be familiar with the industry in which the company is based and the various types of products they produce.

Quality Inspector education and training requirements

Employers usually hire candidates with a degree in production management or a degree in the industry the company works in like engineering, science or pharmaceuticals. If this is an entry-level position, it’s helpful for applicants to have some previous experience in areas like engineering or health and safety if they do not possess a higher national diploma.

Applicants can also bypass formal education by receiving relevant qualifications through the Chartered Quality Institute, where they can earn quality certification for specific areas such as construction, supply chain and design process.

Quality Inspector salary expectations

According to Indeed Salaries, the average salary for a Quality Inspector in the UK is £10.55 per hour. Salary is usually dependent on experience, location and company.

Job description samples for similar positions

If a Quality Inspector is not quite the job that is being advertised, here are other job description samples that may be a better fit:

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Quality Inspector job description FAQs

What are the main tools used for quality control?

The specific tools that candidates must be familiar with for this role include checklists, control charts, fishbone diagrams, histograms, scatter diagrams and stratification. They will be expected to use these on a daily basis and previous experience with these tools is preferred.

What is the difference between Quality Control and Quality Assurance?

Quality Control is a more managerial area, focused on how the production of a product is managed and created. Quality Assurance focuses more on the specifics of the product such as the product materials and how it is received by the public. In most companies, a Quality Inspector is more involved with Quality Assurance than Quality Control.

What are the main quality management principles?

Different companies focus on different principles depending on the industry and company values. Generally, customer focus, leadership, improvement, engagement, process, evidenced-based decision making and relationships are considered to be the most importance in quality management. Applicants must be able to discuss the importance of these principles as it pertains to their position.

How can you make your Quality Inspector job description stand out?

Focus on the competitive elements which set a company apart such as competitive salary, pension scheme, life insurance, cycle-to-work scheme, flexible working hours and any other unique benefits of the company. Highlight the environment they will be working in by explaining the company culture and the company’s mission statement. Also, mention any room for growth within the company through additional training or unique experiences the company can offer.

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