Billing Clerk job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so jobseekers can determine if they are qualified, or if the job is a good fit.
Example of a Billing Clerk job summary
Our accident and emergency clinic needs to immediately fill the position of Billing Clerk for our accounts receivable department. We understand that sending bills and collecting payment for medical services is a stressful job, so we provide a supportive and upbeat environment. You will be responsible for communicating with doctors, front office staff and patients to ensure accurate and prompt billing and collection. You must also communicate with insurance providers and maintain proper coding procedures. If you discover inaccurate billing information, it is important to correct it as quickly as possible on your own or by communicating the issue to a superior.
Billing Clerk responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to.
- Answer the phones in the office and respond to patient needs or transfer communication to the appropriate party
- Process medical bills and send them to patients or to insurance providers as required
- Log all incoming payments from insurance providers and patients and update internal records to reflect current balances
- Send subsequent bills when initial attempts to collect were unsuccessful
- Call patients to update records, such as billing addresses and methods of payment
- Collect co-payments and other required fees at the time of patient admittance
- Explain charges to patients so they understand the fees for which they are responsible
Billing Clerk qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful employee. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- A-levels or equivalent required
- Medical billing and coding experience preferred
- Excellent organisational and time management skills
- Accurate 10-key abilities
- Ability to work efficiently in a fast-paced environment
- Excellent customer service skills, both in person and on the phone
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