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Optician Job Description: Top Duties and Qualifications

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An Optician, or Dispensing Optician helps people get the right vision-correcting tools for their needs. Their duties include giving eyewear advice, fitting spectacles and repairing glasses.

Optician duties and responsibilities

Opticians perform several tasks when serving customers and preparing their eyewear. Their responsibilities may vary depending on their employer, but often include:

  • Taking measurements from customers for glasses and contact lenses
  • Advising customers about the benefits and drawbacks of glasses and contact lenses
  • Informing customers about different frame options
  • Guiding customers on how to care for their glasses or contact lenses
  • Ordering lenses from prescription laboratories
  • Adjusting the frames of glasses to fit correctly on customers’ faces
  • Referring customers to Optometrists and Ophthalmologists for follow-up treatments as required
  • Managing inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety

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Optician Job Description Examples:

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What does an Optician do?

Opticians help people who have prescriptions from Optometrists and Ophthalmologists. They are often the first point of contact for people with concerns about vision. They provide advice to customers and help them feel more confident in their decisions about eyewear. Opticians help people at all stages of their eyewear journey, from providing new glasses or contact lenses and performing adjustments to carrying out repairs. Their knowledge and friendliness encourage customers to return to the same Optician store or practice. A good Optician can promote brand loyalty and positive word-of-mouth publicity.

Optician skills and qualifications

Opticians use a combination of technical and customer service skills to help their customers. A successful Optician candidate will have various prerequisite skills and qualifications, that typically include:

  • Technical ability using ophthalmic tools such as a focimeter, tonometer or retinoscope
  • Strong verbal communication skills which include active listening for advising and educating customers
  • Confidence working as part of a team
  • Mathematics skills for calculating vision angles and distances
  • Computer literacy for updating customer records and placing orders

Optician experience requirements

Experience working in optician shops or eye clinics is preferable, but not essential. Working in an optician store as an Optical Assistant, a Sales Assistant or a Receptionist helps aspiring Opticians become familiar with eye care processes because these roles can help develop customer service skills. Some employers prefer Opticians who gain experience through work placement programs. These programs are part of diploma courses approved by the General Optical Council. They oversee students working under the supervision of qualified Opticians.

Optician education and training requirements

Aspiring Opticians need 5 GSCEs at grades 9 to 4 in English and Mathematics and one or two A levels in science. These subjects are prerequisites for enrolling in courses approved by the General Optical Council. Aspiring Opticians can complete a two-year diploma course, followed by a one-year work placement program. Alternatively, people in eligible employment could complete a three-year day release or distance learning course. After completing their education, graduates must pass the professional qualifying examinations from the Association of British Dispensing Opticians Professional.

Optician salary expectations

According to Indeed Salaries, the average salary for an Optician in the UK is £27, 929 per year. Salaries vary according to experience, location and area of speciality.

Job description samples for similar positions

If you do not have a vacant Optician position, a similar job description may suit you better. Here are some related job description samples to consider:

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Optician job description FAQs

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