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Lettings Negotiator Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

A Lettings Negotiator, or Lettings Manager helps landlords find tenants and rent out their properties. Their primary duties include processing reference and credit checks, ensuring that the tenants’ and landlords’ needs match and answering landlord and tenant queries.

Lettings Negotiator duties and responsibilities

Lettings Negotiators are hired to provide marketing support and contribute to the lettings of properties managed by an organisation. Other duties and responsibilities of Lettings Negotiator include:

  • Liaising between tenants and landlords to negotiate terms of tenancy and renewals when applicable
  • Managing client paperwork and bookings with all required information
  • Assisting in office organisation, reception and registration of tenants
  • Matching tenants to the right properties and providing them with property information
  • Promoting properties to tenants using various marketing techniques
  • Keeping their Line Manager updated on all progress and problems
  • Removing properties from the market when they are let agreed
  • Ensuring that all properties adhere to proper health and safety standards

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Lettings Negotiator Job Description Examples:

Example 1

Have you got experience working within an Estate Agency and now want to Kickstart your career within Lettings as a negotiator? Do you have the ability to communicate effectively and ambition to SELL SELL SELL? If the answer is YES then this role is for YOU!

You will join an innovative lettings agency based in the heart of Birminghamand be apart of a lively team! Full training is given for those who are successful within this role.

Duties for this role include;
  • Liaising with potential clients (landlords and tenants)
  • Answering incoming calls and redirecting calls to the relevant department
  • Listing properties using an inhouse digital CRM
  • Diary management
  • Arranging bookings for properties and hosting viewings on sites
  • Ensuring all tenants are compliance checked

About YOU!
  • Ambitious
  • Ability to negotiate
  • Confident
  • Able to commute to property viewings

APPLY NOW! Immediate Interviews FOR THE RIGHT Candidate!

For further information regarding this role please contact our office on: [phone number]8 and press Option 2 or call [phone number]4

Job Types: Full-time, Part-time, Permanent
Part-time hours: 25 per week

Salary: £16,000.00-£20,000.00 per year

Additional pay:
  • Bonus scheme
Benefits:
  • Company car
Schedule:
  • Monday to Friday
  • Weekend availability

Application question(s):
  • Are you receiving universal credit or job seekers allowance?

Experience:
  • Estate & Lettings Agents: 1 year (preferred)

Licence/Certification:
  • Driving License (preferred)

Work Kingdom (required)

Example 2

Reeds RainsSt Helens Branch are looking for a Lettings Negotiator to join on a permanent basis. Full time, but consideration will also be given to Part time applicants.

Industry experience is preferred, but not essential as training will be provided. Ideally you will be able to evidence previous sales &/or customer service experience, and have the ability to work in a fast paced, customer focussed environment.

As one of the most trusted names in the UK, Reeds Rains is proud of its reputation as a professional estate agency. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities.

As an entry level Negotiator working at Reeds Rains you will receive:
  • Pay in the region of £26,000 per annum (OTE). Higher for experienced Estate Agents, especially if able to also can carry out Valuations
  • Guaranteed Commission pay for the first 6 months of employment
  • Uncapped earning opportunities
  • Day off in lieu for any Saturday worked
  • Professional training
  • Defined career path / progression opportunities

In the role of a Negotiator you will:
  • Register Customers and carry out property matches
  • Generate and conduct property viewings
  • Negotiate offers between all parties
  • Maximise branch income with the cross sell of other services (mortgages, conveyancing, insurance)
  • Display excellent customer service at all times

A full UK driving license is essential.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.

Job Types: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

Schedule:
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Commission pay

Work Location: In ID: F23-107

Example 3

We Let Properties are recruiting for an experienced, enthusiastic, organised and highly driven individual to join the Property Lettings team at our busy City Centre agency. In addition to the usual aspects of a lettings role, this position will involve working closely with the Director to liaise with landlords, conduct valuations and bring new properties to the market.

What do we offer?

  • No weekends, this role is Monday - Friday.
  • A generous basic salary of £22,000 plus uncapped commission structure
  • Employee health benefit scheme
  • Enhanced annual leave with an extra day off for your birthday.
  • Staff events and nights out
  • Team breakfast every Friday

The role

  • Qualifying applicants in accordance with company policy
  • Arranging and carrying out viewings in a professional and efficient manner
  • Managing your diary to ensure efficient use of time and maintaining high conversion levels
  • Negotiating lets
  • Guiding applicants through the referencing the referencing process in preparation for a smooth tenancy start in their new home
  • Conducting valuations and preparing marketing material for new properties

What will you need to succeed?

  • At least 12 months experience within a similar lettings role
  • High standard of professionalism
  • Full, UK clean driving licence (own car preferable but not essential)
  • Excellent people skills
  • Ability to work in a fast paced, high energy environment
  • Positive attitude

If you think this exciting role would suit you, send over a cover note and your CV for the attention of Emma to [website]

Job Types: Full-time, Permanent

Salary: £22,000.00-£32,000.00 per year

Benefits:
  • Additional leave
  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
Schedule:
  • Monday to Friday
Supplemental pay pay

Work Location: In person

Example 4

We are seeking Sales/Lettings Negotiators across our offices who are driven and diligent. The ideal candidates will be responsible for achieving call, viewing and deal targets, as well as generating revenue by managing applicants and securing successful sales (exchanged) business while maximising the value of their investments in the real estate market.

Job Description / Key Responsibilities:
  • Register and qualify new clients.
  • Manage clients effectively, build relationships, understand their needs and requirements.
  • Maintaining accurate customer relationship management system records
  • Proactively generate leads for available properties through daily call-outs
  • Negotiate and close deals, ensuring that all necessary documentation is completed accurately and in a timely manner
  • Generate market appraisals for your own office and wider business
  • Demonstrate excellent customer service
  • Build and maintain relationships with potential buyers, providing excellent customer service
  • Conduct property viewings highlighting the features and benefits of each property
  • Develop a thorough understanding of the local property market, including competitor activity and buyer preferences

Person Specification:
  • Minimum 1 year experience in sales negotiations, ideally in real estate
  • Can do attitude
  • Excellent written and verbal communication skills
  • Strong negotiation skills
  • Self-motivated with a desire to perform work at a high level
  • KPI and financially driven
  • Ability to work independently and as a part of a team
  • Knowledge of the property market
  • Ability to work under pressure, prioritise tasks and meet sales targets
  • Proficiency in Microsoft Office
  • Must have a full driving licence and access to a vehicle.

We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company. If you are passionate about sales negotiation and have a track record of success, we would love to hear from you. Please submit your resume and cover letter for consideration.

Job Type: Full-time

Pay: £18,000.00-£37,500.00 per year

Benefits:
  • Company events
  • Company pension



Licence/Certification:
  • Driving Licence (preferred)


Work Location: In ID: R1
Expected start date: 22/06/2024

Example 5

We are a market leading Estate and Letting Agent in Liverpool and Southport.

Due to huge expansion of the business, we are looking for an experienced person to join our growing Waterloo branch.

This is an exciting time to join the team, located at two branches, one in Southport (Head Office) and another in Waterloo and a new branch is launching in Newcastle this coming autumn.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Relaxed atmosphere
  • On-the-job training

Are you an experienced Administrations Assistant?

If so, we have an amazing opportunity for you based in Waterloo, Liverpool.

Located just 30 minutes from Ormskirk and Southport and 15 minutes from central Liverpool.

Job Role

  • Creating Lettings Assured Shorthold Tenancy Agreements along with associated compliance documents and sending these electronically to tenants for signature.
  • Creating individual accounts with our deposit schemes
  • Answering calls and supporting clients
  • Booking Property Viewings and dealing with enquiries
  • Liaising with Property Viewing Representatives and ensuring they are organised and booked
  • Booking and organising property inventories
  • Support the branch through social networking

The ideal candidate should have the following essential experience:

  • Estate Agency experience
  • Be extremely organised
  • Able to work as part of a team
  • Be able to use own initiative

As an individual you will excel in the following:

  • Being an effective communicator
  • Having an approachable and confident manner with the team and clients
  • Excellent with Microsoft Word, Excel and Outlook

In return you will be entitled to:

  • Salary £19,000
  • Commission
  • Mileage
  • 24 days annual leave
  • Bank Holidays
  • Pension Scheme

If this could be you - we would LOVE to hear from you today.

Job Type: Full-time

Salary: £19,000.00 per year

Benefits:
  • Company pension
Schedule:
  • Day shift
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Commission pay



Ability to commute/relocate:
  • Liverpool: reliably commute or plan to relocate before starting work (required)

Experience:
  • estate agency admin: 1 year (required)

Language:
  • English (required)

Work authorisation:
  • United Kingdom (required)


Work Location: In person


Application deadline: 30/09/2023
Reference ID: start date: 01/10/2023

Example 6

Are youan individual who is passionate about the property sector and loves to have goals to achieve?

Are youa person who has an extremely high level of determination and act with integrity and does the right thing?

If this sounds like you, then we have a role that you’ll fit right into!

Why us?

Andrews Property Group is a unique estate agent in the UK owned by a charitable trust, we have donated over £10m in agency profits to charities and social enterprises around the world! We are different because we create an exceptional business with an ethical approach at its core !!!!

The role & the skillset required:

We’re looking for a highly motivated candidate to join our team as a Senior Lettings Negotiatorto work with our fantastic team in Bristol-Bishopston.

The main purpose of the role is to conduct property viewings, negotiate agreements, agree on lets and progress lets through to exchange and completion.

  • Identifying and maximising business opportunities
  • Carrying out Lettings and Listings
  • Booking property viewings and registering applicants
  • Delivering exceptional customer serviceover the phone and face to face
  • Working towards and achieving personal and branch targets
  • Giving directives to the lettings team to lead them to branch targets
  • Negotiating and agreeing on tenancies
  • Representing the company in a professional manner
  • Building strong relationships with local property owners
  • experience in valuations- desirable but not essential

What is offered to you:

In exchange for your commitment and flexibility, you will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up. Our fantastic benefits package includes:

  • Uncapped commission
  • Inspirational training
  • Exciting career opportunities - (we have good internal progression rates)
  • Other fantastic benefits including discounts on our benefits site
  • Birthday Day Off
  • Pension
  • Death in Service Benefit
  • Employee Assistance Programme
  • Referral Programme
  • Cycle To Work Scheme
  • OTE on top of basic salary
  • Car allowance if applicable
  • Optional Health Care Plan
  • This is a 5-day working week not 6 like many other agencies!

Please note - A driving licence is essential in consideration for this role.

Andrews is an equal opportunities employer who is striving for a diverse workforce and inclusive culture. We want all our staff to feel valued, and listened to and we encourage everyone to fulfil their full potential

This is a fantastic opportunity so please apply today. We have our vacancies on a rolling basis. So don't delay, apply today!

Job Types: Full-time, Permanent

Salary: £21,000.00-£24,000.00 per year

Benefits:
  • Company events
  • Company pension
  • Cycle to work scheme
  • Referral programme
  • Wellness programme
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Commission pay

Licence/Certification:
  • Driving Licence Location: One location
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

What does a Lettings Negotiator do? 

Lettings Negotiators help organisations and landlords manage their rental properties and find tenants. Some of their day-to-day duties include crafting agreement contracts, ensuring that the buildings meet health and safety standards and dealing with issues that arise from any of the buildings. Lettings Negotiators visit available properties and register applicants for easier followups and calls.

Lettings Negotiators work on full-time contracts. They weigh their successes by monitoring their performance against the company’s targets. Some organisations also offer commissions to Lettings Negotiators when they bring in new tenants or properties.

Lettings Negotiator skills and qualifications

Lettings Negotiators must have organisation, prioritisation and negotiation skills. They must also maintain high standards of professionalism and customer-focused services. A successful Lettings Negotiator will have various prerequisite skills and qualifications that typically include:

  • Strong determination to meet and exceed company targets
  • Proficiency with computer software
  • Valid UK driving licence to travel to properties for meetings with tenants and landlords
  • Excellent knowledge of market competition and residential lettings available
  • Self-motivation skills and the ability to use initiative to drive sales
  • Ability to produce visual marketing materials
  • Excellent marketing skills with digital marketing ability

Lettings Negotiator experience requirements

Lettings Negotiators need at least six months of experience working in leasing, hospitality or administrative positions to qualify. Candidates must also have experience liaising and building relationships with landlords and tenants, offering customer-based services and assessing buildings for tenants. Experience in sales, finance or customer service is a plus.

Lettings Negotiator education and training requirements

Lettings Negotiators must have at least a GCSE to qualify for the position. They must have certificates in computer packages including Microsoft Office. Candidates with additional training in sales, business management or marketing can also qualify for the position. Digital Marketing may also be valuable, especially to companies that market property online.

Lettings Negotiator salary expectations

According to Indeed Salaries, the average salary for a Lettings Negotiator in the UK is £22,657 per year, depending on factors like experience, education, location and company.

Job description samples for similar positions

If a Lettings Negotiator isn’t what you’re looking for, here are other job description samples that may fit your needs:

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
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Lettings Negotiator job description FAQs

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