What does a Teller do?
Bank Tellers handle a client’s financial transactions at a bank. They adhere to stringent rules and regulations to make sure that money is received, transferred or released safely, properly and confidentially. Tellers greet clients upon their arrival and then assist them with their banking transactions or needs. They keep records of all transactions, ensuring that all withdrawals and deposits are handled accurately. They also track or count all outgoing and incoming currency to verify the amount of money available at all times. Tellers must also verify the identity of their clients in order to avoid fraud and input all transactions into the bank’s system.
Teller skills and qualifications
A successful Teller candidate will have various prerequisite skills and qualifications needed to perform their duties effectively. These include:
- Excellent customer service skills
- Strong sales skills
- Exceptional written and verbal communication skills
- Knowledge of computer software such as word processors, spreadsheets and banking software
- Experience with cash drawers, money counters and receipt validators
- Basic maths skills
- Great attention to detail
- Time management skills
Teller experience requirements
The experience requirements for a Teller position depend on the employer and specific job duties and responsibilities of the open position. However, many employers prefer candidates who have a strong foundation in the legislation and regulations of the financial services sector. Many employers also hire candidates who have several years of experience in cash handling, customer service and sales. Some employers prefer applicants who have experience in fraud prevention, such as identifying counterfeit currency.
Teller education and training requirements
The minimum educational requirement for a Teller position is a General Certificate of Secondary Education (GCSE). However, an HND or bachelor’s degree may help candidates secure employment and get promotions. Prospective Bank Tellers must pursue coursework in economics, accounting, finance and business.
Employers usually train new hires on the job. More experienced Tellers often help new employees learn the job duties, such as record-keeping procedures, cash handling, navigating the bank’s website and operating banking software. Some employers may provide training on advanced mathematics, account balancing and various banking products, such as loans and credit.
Teller salary expectations
According to Indeed Salaries, the average salary of a Teller in the United Kingdom is £9.10 per hour. Actual salaries vary depending on several factors, including the company, its geographical location, the candidate’s professional qualifications, their experience and their exact job duties and responsibilities.
Job description samples for related positions
If a Teller is not quite what you’re looking for, here are other job description samples that may fit your needs:
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