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Apprentice Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 5 November 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

An apprentice is someone requiring instruction under a more experienced colleague or leader to gain the appropriate skills in the role they are aiming for. Apprentices agree to work for a business and with an expert person who is tasked to develop their skillset. An apprenticeship is often a trade-off between the apprentice gaining training and the business gaining staff at a lower cost.

Apprentice duties and responsibilities

Businesses must employ apprentices for a minimum of 30 hours per week. During those hours, the apprentice should fulfil the following duties and responsibilities in their role:

    • Learn with the company’s assigned experienced staff
    • Participate in classes and any workshops that might take place on-site or off-site
    • Complete the prescribed tests and assignments
    • Gain knowledge, skills and experience throughout their apprenticeship
    • Learn about the industry they are in and specific best practice in that field

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Apprentice Job Description Examples:

Example 1

CareerMakers Recruitment are one of the fastest growing recruitment companies in Manchester, with the Head Office based in Northern Quarter and further branches in Wigan and Leeds.

We are looking for a highly motivated school leaver who is eager to take their first step into working for a large company in a fast-paced environment. You will jump straight into providing vital support and gain exposure to various different areas of the business. Full training will be provided and there will be a real emphasis on your development and growth within the company.

Benefits:

  • Fantastic progression opportunities
  • Ongoing Training and Development
  • Free pay day dinner monthly


Job Responsibilities:

  • Assemble agendas, course paperwork and training aids on behalf of instructors
  • Emailing all documentation to correct recipients
  • ADHOC reception duties including; Answering phone calls, greet all visitors, signing visitors in to building
  • Filing, diary management and arranging appointments
  • General office management such as ordering supplies
  • Data handling (Input and processing)

Hours:

  • Monday - Friday
  • 8am - 5pm

Job Types: Full-time, Permanent

Salary: £14,000.00-£16,000.00 per year

Benefits:
  • Free parking
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Supplemental pay types:
  • Bonus scheme



Ability to commute/relocate:
  • Wigan, Greater Manchester: reliably commute or plan to relocate before starting work (required)


Work Location: In ID: 360WN

Example 2

Vacancy: Level 2 Customer Service Apprentice

Location: Denton

Salary: £6.40 Per Hour

Working Hours: Full-time Position

RVA Surveyors is a leading firm specializing in comprehensive property surveying services. We are committed to delivering excellence and precision in every project. As we continue to grow, we are seeking a dedicated and enthusiastic Level 2 Customer Service Apprentice to join our dynamic team.

Role Overview:

As a Level 2 Customer Service Apprentice, you will be an integral part of our customer service team, providing exceptional support and assistance to our clients. This apprenticeship will offer you hands-on experience and professional development opportunities in a supportive environment.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and in-person.
  • Provide accurate information about our services and procedures.
  • Assist in scheduling and managing appointments.
  • Maintain and update customer records in our database.
  • Support the customer service team with administrative tasks.
  • Resolve customer complaints and issues promptly and efficiently.
  • Participate in training sessions and workshops to develop your skills.

Requirements:
  • Minimum of GCSEs in English and Mathematics.
  • Willingness to enroll in a 12 Month Level 2 Customer Service Apprenticeship program and complete end point assessments.
  • Excellent communication and interpersonal skills.
  • A positive and proactive attitude towards work.
  • Ability to work well in a team as well as independently.

What We Offer:
  • Comprehensive training and mentoring.
  • Opportunity to gain a nationally recognised Level 2 Customer Service qualification.
  • A friendly and supportive working environment.
  • Career progression opportunities within the company.
  • Free access to the Fitness suite for all learners
  • At Tameside College you have the chance to extend your personal development and advance your social skills and confidence by participating in our wide range of enrichment opportunities.



Equal Opportunity Employer:

RVA Surveyors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Apprenticeship

Pay: £6.40 per hour

Expected hours: No less than 30 per week

Benefits:
  • Gym membership
Schedule:
  • Monday to Location: In person

Example 3

Job description

Enchanted Lands Day Nursery is seeking an early years apprentice to work in our Kingsbury location. This is an exciting opportunity for individuals wanting to gain experience to begin a career in early years. You will be supported at every step, learning from our experienced nursery educators and gaining experience of all aspects of early years care.

Training provided
Successful candidate will be provided with the opportunity to complete a fully certified intermediate Apprenticeship in Children and Young Peoples Workforce

This is a fabulous opportunity to ‘earn whilst you learn’, gain a valid qualification and experience working alongside our qualified team in our enchanting nursery environment.

You’ll be trained to carry out the same post as a level 2/3 practitioner, providing safe, high quality education and care that meets the individual needs of the children attending our setting with the support of your assessor, mentor, manager and team.

Nursery Apprentice – What we can offer YOU!

· Ongoing personal and professional development

· 2 Weeks shut down at Christmas

· 2 Weeks shut down in August

· A great and friendly place to work

· The support of a very experienced team and Nursery Manager

Someone who …

· Holds a passion for education and educating our children.

· Believes in shaping a future for not only the children but themselves.

· Is articulate & friendly.

· Able to commit to the full apprenticeship programme.

· Holds a passion for learning about Childcare and reliable to boot.

Nursery Apprentice Role

· To undertake a developmental programme leading to an Early Years Qualification as part of an apprenticeship which is achieved within the given timescale.

· To actively participate in your own development plan working through the qualification with the qualification provider and with the nursery setting too.

· To undertake induction training in the nursery with a named mentor

· To keep your mentor informed of your progress and to raise any concerns or issues with them.

· To support the nursery staff to observe, plan and maintain accurate children’s records.

· To develop a sound understanding of Safeguarding Policies

· Undertake a shared responsibility for the care of children, health, safety and cleanliness throughout the nursery.

Job Types: Full-time, Apprenticeship

Salary: £12,480.00-£13,000.00 per year

Benefits:
  • Company events
  • Company pension
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends
School type:
  • Day nursery
  • Preschool
  • Private nursery school



Ability to commute/relocate:
  • Kingsbury: reliably commute or plan to relocate before starting work (required)

Education:
  • GCSE or equivalent (preferred)

Experience:
  • Nursery: 1 year (preferred)
  • Nursery experience: 1 year (preferred)
  • Childcare: 1 year (preferred)
  • Management: 1 year (preferred)

Licence/Certification:
  • Driving Licence (preferred)


Work Location: In person


Application deadline: ID: Apprentice
Expected start date: 18/09/2023

Example 4

Are you passionate about maintaining and enhancing the infrastructure that supports our Armed Forces? Do you want to work alongside experienced colleagues, gain valuable skills, and contribute to critical projects? As a Quantity Surveyor Apprentice, you will have the crucial role of supporting the Asset Management and Planning (AMP) team and producing long-term Lifecycle plans to maintain and enhance the British Army’s estate on Salisbury Plain.

During your apprenticeship, you’ll visit sites, assess conditions, gather data, and contribute to our strategic planning process. The numbers matter in this role, so you’ll also work closely with the Strategic Team by estimating costs, creating budgets, and ensuring financial accuracy. In addition, you’ll get to collaborate closely with the Procurement Team during tender processes, analysing submissions and providing insights to help shape our decisions, all whilst your attention to detail shines through as you prepare formal submissions for projects. Moreover, your ability to juggle various tasks will also come into play as you go from managing contingency budgets and keeping risks in check to reviewing ations and validating invoices.

But first, meet the team…

With a 35-year contract, making soldiers’ lives better is at the heart of everything we do at Aspire Defence Services.

Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission; to deliver a modern, fully serviced, flexible working environment for soldiers.

And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do.

We’re all about nurturing great teams, and our award-winning safety and well-being initiatives are built on keeping an eye out for one another and having a good work-life balance.

In addition to being part of our team, you’ll also get…
  • 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday
  • Contributory Company Pension Plan matched up to 6%, plus individual life assurance
  • A shopping discount scheme
  • Birthday Day Off Scheme
  • Cycle to Work and Tech Scheme
  • Discounted gym memberships
  • Optional Health Cash Plan
  • Employee assistance and health and well-being check-ins
  • Reward and recognition to celebrate outstanding achievements
  • Free on-site parking

Ready to join the team?

We’re looking for someone who holds at least five GCSEs at grade C or 4+. In addition to this, it is desirable, but not essential, to have relevant experience or a relevant level 2 qualification.

Location: Tidworth and Bulford
Salary: Up to £23,900
Level 4 Apprenticeship

Please note: Our garrisons are tobacco-free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us.

ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work.

We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.

*Disclaimer: Please note our applications are dealt with by our Recruitment Partner, The Outsourced Recruitment Company. The Outsourced Recruitment Company will be in touch by email to discuss the progress of your application on our behalf.*

Job Types: Full-time, Apprenticeship

Pay: Up to £23,900.00 per year

Benefits:
  • Additional leave
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme
Schedule:
  • Monday to Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

What does an apprentice do?

What an apprentice does will depend on where they are doing their apprenticeship and the agreed tasks in their role that were set out prior to starting in the position. Overall, an apprentice should work with experienced members of staff, shadowing one or multiple colleagues. The objective of the apprenticeship is for the apprentice to gain the skillset required for the role they are shadowing. The training process will blend academic training and studies with on-the-job experience.

Apprentice skills and qualifications

Being an apprentice is an opportunity to gain skills and knowledge in a specific industry and in a set role. As with any other roles, there are some interpersonal skills that junior employees should display to be more attractive to employers. Successful apprentice candidates have the following skills:

  • Determination to learn and grow as a professional
  • Good communication skills
  • Passion and willingness to learn
  • Being proactive and autonomous when required
  • Being savvy and problem solving
  • Being hard working and resilient
  • Having the relevant industry-specific skills
  • Being able to take in feedback

Apprentice experience requirements

Being an apprentice does not require having any professional experience. In fact, the apprenticeship is there so that candidates can gain experience in their desired role. In this position, apprentices will learn how a business works and will improve their industry knowledge. Nevertheless, when applying to an apprenticeship, candidates should be savvy and find ways to demonstrate that they have experienced similar situations to the role they are applying for. This can be demonstrated through transposable skills gained in life with for example volunteering, seasonal jobs, internships or even general life experiences.

Apprentice education and training requirements

To start an apprenticeship, candidates should be 16 or over and not already be in a full-time education programme. The purpose of the apprenticeship is to learn while on the job. An apprentice can be at the beginning of their career or can apply to the apprenticeship to change their career path or upskill in their current job. Having previous qualifications is possible but is not required. Apprenticeships have levels that are equivalent to educational levels. Candidates can start an apprenticeship at any level. However, some apprenticeships may require qualifications such as an English or maths GCSE.

Apprentice salary expectations

According to Indeed Salaries, the average salary for an apprentice in the United Kingdom is £13,023 per year. Salaries in this role will vary depending on the employer, the responsibilities and duties of the apprentice as well as the location and the fluctuation between market demand and job seekers at the time of the application.

Job description samples for similar positions

If you are looking for roles that are similar to apprentice, check for other job description samples that are posted on our site.

Apprentice job description FAQs

Why should companies hire apprentices?

Hiring an apprentice presents multiple advantages. It is a way to gain resources at a fairly low cost. More importantly, hiring apprentices is a way to identify talent and recruit junior positions in an effective way. Through the apprenticeship, employers can gauge the motivation and skills of the apprentice and make an informed decision on their permanent recruitment at the end of the apprenticeship. Another benefit of hiring an apprentice is that the training can be tailored according to business needs.

What is the most effective way to work with an apprentice?

Hiring an apprentice requires time as the candidate will need guidance and training throughout their apprenticeship. A good way to tackle this and ensure that time is well spent is to assign a junior leader to the apprentice. This will serve two purposes as it will help the leader to enhance their leadership skills while training the apprentice in the role.

How can you spot a good apprentice for your business?

As technical skills are not necessarily gained yet, when looking for an apprentice, you should try to identify soft skills such as reliability, punctuality and motivation. The candidate apprentice should be willing to learn and should display drive and energy. The candidate should also have good literacy and numeracy skills.

Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
Get the guide

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

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